VICIdial and Toky are leading contact center software solutions each tailored to distinct operational and strategic needs. VICIdial excels in sectors like Information Technology, offering robust helpdesk and workflow management for large enterprises. Toky shines with versatile sales call management and strong communication tools, favored by financial services and other industries for improving digital interaction. Both offer a range of support options, but Toky's integration features might appeal more to mid-market businesses seeking to boost internal communications and brand presence. ...

DialMyCalls is a broadcasting and contact management software designed to help send out phone calls, emails and text messages. The key features of this tool includes contact labels, embeddable ...

Call-Em-All keeps people informed with mass text messaging and calling. It can be tried for free today.

Toky and Vocalcom are contact center software solutions that enhance communication management. Toky excels in sales call management and is often used in the financial services industry, while Vocalcom focuses more on customer engagement and is preferred by the oil & energy sector. Toky supports large enterprises more frequently and offers robust phone support, whereas Vocalcom is popular in mid-market firms, emphasizing email communication. Both prioritize integration and offer 24/7 support. Business goals vary, with Toky targeting sales growth and Vocalcom focusing on customer acquisition. ...

Retreaver is an Inbound Call tracking software that can be used by Agencies and Marketers for call analytics to identify the sources that drive higher conversions and provide better customer experience. It can be used by large enterprises to track the ROI on advertising campaigns. ...

Calltools offers outbound call center software to optimize outbound dialing campaigns. The system aids in managing thriving outbound calls effectively.

Toky and Enghouse Interactive both excel in the Contact Center Software category, but cater to different needs. Toky focuses on sales-driven capabilities with strong support for call management and integrations, making it ideal for large enterprises in financial services. Enghouse Interactive, with a balance of engagement management and customer feedback, suits mid-market firms, especially in consumer goods and hospitality. Both offer 24/7 support, but Toky provides broader channel options, while Enghouse features extensive training support. ...

Exotel is a cloud telephony system with in-built security and reliability for enabling business communication from remote, without the need for additional infrastructure. It enables business continuity for remote teams, field workers and home based sales and support teams. The software can be used in industries such as Healthcare, Education, Ecommerce, Logistics and more. ...

Bright Pattern is a cloud contact center software with embedded AI. It helps to improve efficiency and ROI. It ensures consistency and quality on all interactions through built-in, AI-supported, ...

Toky and Aloware are both contact center software solutions, each offering unique strengths in sales call management and communication processes. Toky shines with its integration and data management capabilities, catering to large enterprises across finance and IT sectors. Aloware, meanwhile, excels in communication channels and workflow management, appealing to telecommunications and consumer goods industries. Both offer comprehensive support options, making them reliable choices for varied industry needs. ...

FluentStream UCaaS provides Business Communication software that helps to simplify how businesses communicate with their clients by providing a unified suite of cloud-software to power, manage and improve live client communications. It helps to improve internal communications and acquire customers. ...

CloudTalk is a call center software that helps growing businesses expand. CloudTalk provides all the apps that work best for the business. Solve customer queries faster and improve CSAT with crystal-clear voice quality, coverage in 160 countries, custom IVR flows, smart call routing, and countless one-click integrations by reaching customers anywhere anytime. ...

VCC Live offers customizable cloud contact center software for managing inbound and outbound communication. Multiple channels like voice, SMS, and email are supported.

UJET and Toky are both contact center software solutions catering to different needs and user segments. UJET shines with features like compliance and analytics, appealing to a diverse range of industries such as consumer services and electronics. Toky is geared towards sales management with abilities like call recording and transcription, serving mainly large enterprises in financial and technology sectors. While both offer robust support, UJET focuses on enterprise-level clients, whereas Toky supports a broader scale with more focus on call-related functionalities. ...

Call-logic, a TCPA compliant calling assistant, helps reach more contacts and boost sales by 3X. This dialer software enhances productivity.

Talkdesk and Toky are both valuable contact center solutions, but they cater to slightly different needs and business scales. Talkdesk is better suited for larger enterprises needing comprehensive features like AI and custom reporting, along with robust international support. Toky, on the other hand, is a more streamlined solution favored by businesses focused on basic call management and communication enhancement, with a simpler integration process. Companies must consider their specific operational requirements and customer engagement strategies when choosing between these two software options. ...

UniTel-Voice offers a virtual phone system for entrepreneurs. Business operations can be managed and expanded from any location.

Toky and Evolve IP offer specialized capabilities within the contact center software market. Both cater to specific business needs, with Toky excelling in sales call management and Evolve IP providing robust helpdesk management. Each product has unique strengths in feature offerings and user support options, aligning with different industry demands and operational scales. ...

Aircall.io and Toky offer robust solutions in the Contact Center Software category, with distinct strengths. Aircall.io excels in larger enterprises, supporting a range of key activities like sales and helpdesk management, while facilitating diverse business goals such as customer acquisition and relationship enhancement. Conversely, Toky shines in increasing sales revenue through compact features and strong integration capabilities, appealing to sectors like Financial Services and IT. Both cater to different operational needs and customer segments, aiding businesses to choose the best fit for their goals. ...

Toky and QueueMetrics are key players in contact center software. Toky stands out with strong sales call management and AI-powered features, catering primarily to large enterprises, particularly in financial services. QueueMetrics offers robust helpdesk management and analytics, ideal for enterprises and mid-market businesses, with a strong presence in telecommunications. Both provide comprehensive vendor support, though Toky leans towards a broader range of communication channels. The operational focus of Toky on sales and revenue contrasts with QueueMetrics' emphasis on efficiency and customer acquisition, guiding businesses in selecting a solution suited to their strategic needs. ...

Bigcontacts is a CRM and Marketing Automation tool that organizes communication with customers & prospects to grow business. It helps to capture more leads, more sales and retain customers. ...

Freshdesk Contact Center and Toky both serve the Contact Center Software domain but cater to slightly different business needs. Freshdesk Contact Center is well-suited for large enterprises with a focus on helpdesk management and customer engagement, while Toky excels in sales call management and integration, appealing strongly to businesses aiming to boost sales and digital presence. Each offers robust support options and channels, yet they apply different strengths in capability and feature offerings. ...

Dialpad Ai Contact Centre is the most advanced omnichannel contact centre, with Ai-enabled digital, inbound, and outbound voice capabilities designed to provide excellent customer outcomes. It assists organisations in better understanding their customers in order to reduce churn, streamline agent and supervisor workflows to increase productivity, and significantly improve customer-centric metrics. ...

Toky primarily caters to large enterprises with a focus on sales and call management, while NICE Customer Journey Analytics serves small to mid-market businesses, emphasizing customer journey analysis and feedback management. Toky's strong integration and compliance features meet the needs of enterprises looking to increase sales and manage communication efficiently. In contrast, NICE Customer Journey Analytics offers robust analytics and coaching, catering to industries like insurance and healthcare aiming to enhance customer relationships and efficiency. ...

3CX phone system offers VoIP services compatible with Windows and Linux. It includes inbuilt video conferencing, live chat, and can be hosted or on-premise, all for free.

eVoice is a Virtual Business phone service that frees up businesses from hardware limitations enabling phone services that can scale with the business. It is targeted for small businesses and is available as a desktop version or on mobile. ...

Genesys PureConnect is a Customer Experience platform providing omnichannel contact centre and communications solutions for cloud and on-premise markets. It unifies communications across the organization, with its all-in-one architecture enabling consolidation of call-center and business communication infrastructures. ...

Smiddle offers cost-effective call center software solutions for customer service. Demos and price lists can be requested by contacting them.

Ameyo provides advanced omnichannel contact center and helpdesk software capabilities. Features include comprehensive call center solutions to enhance customer service.

Toky and CallHippo are both formidable players in the Contact Center Software space, yet they cater to different audiences and needs. Toky excels with sales call management and integration, making it ideal for enterprises focusing on enhancing sales and internal communications. CallHippo shines in call analytics and market research capabilities, appealing to companies needing a strong analytical toolset to enter new markets or enrich customer relationships. Each product has distinct feature sets, catering to diverse operational frameworks and strategic objectives across various industries. ...

Calabrio Call Recording is a call recording software that provides digital businesses with a range of options to monitor and record calls. It is designed for the Digital Business. It offers call recording technology, plus live voice and screen monitoring, quality management, and speech analytics capabilities. ...

Calabrio ONE and Toky both serve as robust solutions within the Contact Center Software landscape, offering distinct features to address various operational needs. Calabrio ONE excels in mid-market and educational sectors with its focus on sales call management and analytics, while Toky targets large enterprises with capabilities in communication management and sales enhancement. Vendor support preferences reveal Calabrio ONE’s emphasis on comprehensive support options like 24/7 and phone support, ideal for consistent customer interactions, whereas Toky focuses on integration-heavy environments with strong 24/7 support and communication channels. ...

CallFinder is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment analysis and emotion detection. It helps small and medium-sized businesses with both contact center and remote agents automate quality monitoring to improve agent performance and provide a superior customer experience. ...

MightyCall offers a virtual phone system with essential voice, web, and app features. Businesses are supported by components designed to enhance communication and efficiency.

Smart-PBX enhances retail communication by streamlining in-store and outbound interactions. Effective communication systems are maintained, improving overall efficiency.

In the Contact Center Software arena, Five9 excels in supporting enterprise-scale operations with a focus on integrating diverse communication channels and enhancing customer relationships through an array of robust tools. In contrast, Toky shines in sales-driven environments, providing straightforward call management tools and enhancing internal communications. Each product aligns differently with industry needs, making the choice dependent on specific business objectives and scale. ...

NICE CXone is a Customer Experience Interaction Platform that helps with frictionless experiences across the entire customer journey for the contact center with AI-powered experiences providing real-time information and guidance for fast, personalized experiences. ...

In comparing 8x8 Business Phone and Toky, it's clear each software has unique strengths. 8x8 Business Phone shines in supporting large enterprises with comprehensive communication management and extensive 24/7 support. Toky excels with robust sales call capabilities and industry-specific solutions, especially for financial services. Depending on your business size and needs, one of these may offer the ideal fit for achieving your strategic objectives. ...

Intermedia contact center is a cloud communications tool that helps businesses connect better - through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more - from wherever, whenever. With a seamlessly integrated portfolio of communications and collaboration solutions delivered through a single highly reliable and secure platform, it eliminates the need for multiple communications service providers. ...

Alvaria, powered by innovative technology, helps customers see greater returns and find efficiencies. Increased employee and customer retention is reported.