Home Customer Feedback Management Toluna Start Toluna Start Alternatives
Toluna Start: Reviews, Testimonials and Expert Opinions
(943)End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research
Top 12 Toluna Start Alternatives
Alida
Customer experience and insights platform for broad feedback and deep insights from the customers.
Alida is a Customer Experience Management and insights platform that empowers brands to collect and action both broad feedback and deep insights from the customers, to make decisions with them. It helps brands understand and act on their customers’ truth to improve customer experience, increase revenue and accelerate innovation. ...
Alida empowers brands to action customer feedback to constantly foster and deepen brand loyalty and advocacy. Its dynamic survey creator with over 25 different question types and an intuitive analytics interface to help brands drive better business outcomes with broad customer feedback and enables brands to create quick and engaging interactions with their customers to collect feedback or other preference data, drive calls-to-action (CTA), and engage through social media and other digital channels. It also allows to build and stay in touch with a highly engaged digital insight community of the brand’s advocates and provides the most up-to-date information about their community and the ability to monitor key performance indicators in real-time.
SurveyLegend
Survey App to create mobile-friendly surveys with ease
SurveyLegend is an Online Survey Management Software that creates custom, interactive surveys, forms, questionnaires, and polls on any device. It enables users to create mobile-friendly surveys, manage survey questionnaires, customize questions and track responses. ...
SurveyLegend equips users with a useful drag and drop editor, allowing users to add, edit and remove survey content easily. Also provides users with over 70 pre-designed themes which users can utilize to create attractive surveys, facilitates customizable branding by enabling users to upload custom backgrounds, logos and images. It can share their surveys on Social media platforms like Facebook, Twitter, Linked In and Google+ as well as embed their surveys directly onto their websites or blogs.
Some of its features include creating surveys however and wherever the user wants, engaging respondents by using visual surveys, designing smarter surveys, forms or polls, using logic and branching, sharing surveys, and more.
Cvent online survey
Online Web Survey Software for your simple and complex survey needs
Cvent online survey is a survey software that helps to collect feedback and gain insights needed to improve the business. It also helps to create survey programs that produce reliable insights for smart decision making. It helps to build brand awareness and improve ROI, track customer satisfaction levels, or identify opportunities to increase engagement. ...
It asks different questions to different individuals throughout the attendee journey to collect more accurate, personalized, and timely feedback, standardizes survey questions and track rating trends to monitor the team enhancing the value of the events programs, and easily segment the survey data to better understand feedback and opinions from attendees, exhibitors, or staff and the level of impact each audience have on the event success.
Some of its features include speaker feedback, award credits upon survey completion, NPS questions and analytics, survey logic, survey scoring, one-click feedback emails and more.
SmartSurvey
Feedback Management Tool to create online surveys and forms
SmartSurvey is a feedback management platform that helps to create surveys, build questionnaires and analyze the results to gather the required information to make smart decisions. It helps to improve efficiency and build brand awareness. ...
SmartSurvey helps to get real-time feedback to retain business and build brand loyalty, increase employee productivity, engagement, and retention. It also identifies trends, validates research, and drives improvements.
Some of its features include providing customized features to create engaging smart surveys, delivering surveys across multiple platforms to engage with users anywhere, analyze data to reveal actionable insights to create opportunities and enable SSL encryption for safe and secure surveys.
Qualtrics Customer Experience
Customer Experience Management to understand the customers’ experiences and take the right actions
Qualtrics Customer Experience is a Customer Experience Management (CXM) platform that collects feedback from across multiple channels and improves the digital customer journey. It fixes every broken experience, and increases customer loyalty and spend. It is designed to help businesses to manage their online reputation, increase positive reviews, analyze engagement trends, and improve customer retention. ...
With Qualtrics Customer Experience, users get the power of the ultimate listening engine, predictive intelligence and analytics, and full closed-loop actioning capabilities, can gain a holistic understanding of customers’ experiences and take the right actions that drive meaningful impact. It increases customer engagement and captures feedback from multiple channels such as email, SMS, web, mobile apps, and IoT devices. Its drag-and-drop integrations automatically trigger actions in CRM, ticketing systems, messaging apps and more.
Some of the features include personalized consumer insights, trend analysis, online reputation management, and behavior-based predictions.
SurveySparrow NPS
Survey Platform that turn customers into Promoters.
SurveySparrow’s NPS Survey Platform enables measure of customer loyalty across all touch-points by tracking and improving on the Net Promoter Score. In addition to customer feedback and tracking of measures on actions taken and progress, it enables new customer acquisition through promoter reviews. It can be used across industries such as Healthcare, Hospitality, Market Research and more and across all the customer facing functions such as Sales, Marketing and others. ...
The NPS Platform features include tools for creation of dynamic lists and customer segments based on various criteria, enabling responses and follow-ups based on the in-depth analysis on customer types. The NPS surveys can be automated on preference of choice of time, frequency and the recurrence mode. It also provides for Sentiment analysis to understand the loyalty factor based on the insights collected.
The platform facilitates storing of all responses in one place, and tracking facilitated all the way through to resolution. It enables branding with the business name and logo and personalized follow-up questions for promoters and detractors. It also enables integration with the existing system through Workflows and alerts.
Confirmit Horizons
Customer Experience Platform to Manage Market Research and Voice of the Customer Lifecycle
Confirmit Horizons is a Customer Experience platform that makes sophisticated research simple and empowers users to capture feedback from customer, product, brand & employee experience. It manages the complete market research and voice of the customer lifecycle. It helps to improve ROI and efficiency. ...
Confirmit Horizons is an open-architecture, modular platform that includes a survey engine, authoring (creation of surveys and reports) module, and a variety of add-on modules for collecting data or feedback, panel management, data processing, data analysis, and reporting.
The Confirmit Horizons platform is available through two delivery models to ensure that it meets the specific needs of the business. It offers both SaaS and on-premise version. Its on-premise or the onsite solution is an ideal choice for customers with specific compliance requirements related to personal data, or high volumes of data collection or reporting activity.
Sogolytics
Actionable survey data with advanced data management and enterprise online survey software
Sogolytics is a Comprehensive and Secure Experience Management Platform that creates surveys to measure employee engagement and customer experience, collect product feedback, and conduct market research. It helps to enhance customer relationships, and acquire customers. ...
Sogolytics assists in predicting and mitigating issues before they are escalated. It collects data from key interactions to educate experience holes and trouble spots enhancing customer and employee experience to improve brand loyalty, predict churn, and grow the business. It additionally improves customer retention by closing the loop with an integrated case management system and delivers powerful insights, from segmentation to sentiment analysis.
Some of its features include the collection of customer feedback at every touchpoint, tackling the challenges of recruiting and retention, offering engaging survey design, multi-channel distribution, and complete analytics, creating and launching self-scoring quizzes in minutes and gaining instant insights and more.
SurveySparrow Enterprise
SurveySparrow | Online Survey Platform
SurveySparrow Enterprise Survey Software is a Feedback Management tool for a complete omnichannel experience management platform. It offers both conversational as well as a form-like output, increasing survey completion rates by 40%. SurveySparrow caters to businesses of all sizes, from SMBs to enterprises, helping them optimize their Customer Experience, Employee Experience, and User Experience processes. It helps to enhance customer relationships, scale best practices, and acquire customers. ...
It helps to drive customer loyalty, grow the business with a continuous feedback loop using NPS, evaluate performance, the complete 360 degree way, and provide a hassle-free survey experience to the clients using an offline survey app.
Its features include creating conversational surveys with higher response rates, personalize and build smart surveys using conditional logic branching, White-label the surveys and maintain brand identity, collect omnichannel feedback easily, analyze data and gain rich insights with SurveySparrow’s real-time reporting module, and more.
Alchemer Enterprise Feedback Management Platform
Online Survey Software that helps you transform to a truly customer-centric organization
The Alchemer Enterprise Feedback Management Platform helps businesses to collect feedback and deliver better experiences for the customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. It's an easy-to-use, easy-to-implement platform, and leads the industry in speed-to-value and flexibility, to start collecting insights on day one. ...
Alchemer software is flexible to address all of the market research software needs, including collecting feedback for customer profiles, persona research, purchase tracking, new product research, website feedback, and so on, and then feeding the information into sales and product development to become truly customer-centric with easy integration with CRMs such as Salesforce and Microsoft Dynamics.
Some of its features like easy integration, advanced market research reporting, advanced survey logic, built-in actions, and complete brand control allow to fine-tune the marketing and market-research surveys, automate processes, trigger workflows, and get the work done faster and more efficiently.
indeemo
Mobile Ethnography App & Qualitative Research Platform Indeemo
Indeemo is a mobile ethnography app and digital ethnographic research platform that enables researchers, designers and brands to experience how their customers behave in the moment. With Indeemo ...
Its one-to-one social media style comments delivered using push notifications turn a research project into a social, engaging and insightful experience that allows researchers to probe and understand the micro-moments where brand propositions come to life. Multimedia responses can be integrated with client presentations to bring research and insights to life.
SurveyLegend
Survey App to create mobile-friendly surveys with ease
SurveyLegend is an Online Survey Management Software that creates custom, interactive surveys, forms, questionnaires, and polls on any device. It enables users to create mobile-friendly surveys, manage survey questionnaires, customize questions and track responses. ...
SurveyLegend equips users with a useful drag and drop editor, allowing users to add, edit and remove survey content easily. Also provides users with over 70 pre-designed themes which users can utilize to create attractive surveys, facilitates customizable branding by enabling users to upload custom backgrounds, logos and images. It can share their surveys on Social media platforms like Facebook, Twitter, Linked In and Google+ as well as embed their surveys directly onto their websites or blogs.
Some of its features include creating surveys however and wherever the user wants, engaging respondents by using visual surveys, designing smarter surveys, forms or polls, using logic and branching, sharing surveys, and more.