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Touchpoint: Reviews, Testimonials and Expert Opinions
(1337)Touchpoint.io | POS solution offers robust control, rich reporting, and rapid
Top 29 Touchpoint Alternatives
Thanx Software
CRM and digital engagement platform to maximize digital revenue and engage top customers
Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life. ...
Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.
RepeatRewards
Loyalty Management Platform to turn loyal customers into spokespeople and reward them for it
RepeatRewards is a full-service, omnichannel marketing provider that offers effective and affordable customer loyalty software solutions. RepeatRewards' multi-channel marketing and customer loyalty management platform provides businesses with the tools they need to grow the business. ...
RepeatRewards allows customers to enrol in loyalty programs in-store, online, via SMS, or through a mobile app, and offers custom-designed key tags and membership cards. To increase customer engagement and brand recognition, brandable loyalty apps give full access to a customizable suite of features to empower customer loyalty programs and increased consumer engagement. Gift cards allow to turn a one-time visitor into a lifelong customer by getting new customers through their door. Refer-A-Friend program allows loyalty members to refer friends and get rewarded. Members share their business via emails that invite friends to join. Survey responses are then tracked for their review through dashboard and rewards to respondents are automatically sent as designate.
RepeatRewards offers multi-channel marketing tools that enable users to easily send out targeted campaigns to customer segments by SMS, email, direct mail, or mobile app.
m’loyal
MLoyal | flexible management, data collecting and processing, launching the advertising campaigns
m’loyal is a self serve mobile loyalty, data analytics and precision marketing platform that combines the use of mobile technology, coupled with web-based CRM and visual analytics to produce amazing business results for retail brands. It helps to build brand awareness and improve business efficiency. ...
m’loyal enables retailers and B2C businesses to acquire, engage and reward the customers innovatively. It integrates with different channels to capture customers, group them based on purchase, frequency, product category usage and so on that result in higher ROI on the marketing expense of the brand.
m’loyal features include driving targeted campaigns for the right set of customers, track Campaign ROI in real-time, align different campaigns for different consumer segments, schedule proactive and reactive campaigns based on actual real-time consumer data and many more.
Dynamics
Global market leader that designs and manufactures intelligent battery-powered payment devices and advanced payment platforms
Dynamics designs and manufactures battery-powered interactive payment cards that function with existing infrastructure. The computer-in-a-card technology is completely customizable and offers enhanced choice, control, convenience, and security. ...
Dynamics provides a complete solution from concept to integration with existing systems. It offers differentiated products with added choice, convenience, control, and security features.
Dynamics proprietary back-end processing enables features that differentiate custom loyalty programs from the competition. It combines multiple accounts on a single card to create the ideal solution for consumers. Dynamics supports various loyalty program structures that create a unique loyalty experience.
Paytronix
Customer Engagement and Loyalty Programs for Restaurants & Retail Chains to create the best rewards program for your business
Paytronix is a customer engagement platform for restaurants and convenience stores that creates loyal customers who spend more, visit more, and talk about your brand more. It is a provider of reward program solutions to restaurants and retailers. ...
Paytronix’s proprietary guest engagement platform helps in managing and growing guest spend. The Company generates from one-to-one engagement with guests through mobile, social, and digital marketing tools. It also offers Express Pilots, a reward program software with campaign and messaging module, mobile applications, and data insights that helps enterprise organizations to avoid the time and expense of integrations during the pilot phase.
Paytronix Tools are in one platform: customer loyalty programs, CRM, payment solutions, and online ordering. Its proven customer loyalty solution has the greatest availability, the most high-impact features, and the best integrations with POS and ordering platforms. Paytronix covers the entire ordering experience. The online ordering system, including menu management, order assurance, and a feedback tool, ensures that you have the resources to maximize customer lifetime value. Its acquisition, engagement, and retention solution gives ownership of the customer database. It features omnichannel engagement and highly customizable promotions, coupons, and guest feedback surveys. Virtual and physical gift with product on an account, auto reload, and all-in-one loyalty and gift accounts, plus comp make this the best platform for restaurants.
Loopy Loyalty
Loyalty Software to increase customer loyalty through digital stamp cards
Loopy Loyalty is a loyalty management software that provides everything required to increase customer loyalty through digital stamp cards. Loopy Loyalty enables users to create digital loyalty cards in simple steps. ...
The key features provided by Loopy Loyalty include a mobile wallet, rich customer insights, blockchain integrity, location-based messages, unlimited cards, and POS integration. Loopy Loyalty enables to drive loyalty and traffic by providing an excellent platform for sending provocative and personalized messages directly to customers’ lock screen. The POS integration enables to issue rewards and stamps by using the stamper app.
Loopy Loyalty provides unlimited cards that feature unlimited transactions and unlimited rewards. Loopy Loyalty provides a mobile wallet that provides an excellent platform for accessing the native capabilities of Google Pay and Apple Wallet, therefore, helps to deliver an excellent mobile experience.
Marsello
Marketing App to turn visitors into customers and customers into repeat customers
Marsello is a Retention Marketing software that enables targeted marketing to increase customer retention and sales with a combination of data-driven automation, email, SMS, and loyalty programs. It is built for Retail and eCommerce businesses and integrates with Point-of-Sale and eCommerce platforms. It can be used in businesses of all sizes. ...
Marsello features include Email automation, Loyalty program, Email campaigns, SMS Campaigns, Forms, Feedback collection, Reports and Behaviour based customer Segments.
The Email automation feature includes pre-designed email flows with optimal automation settings that can be customized. The Loyalty program feature enables automatic rewards for loyalty points awarded for spend, referrals, product reviews, social media engagement and more. Email or SMS campaigns feature provides pre-built templates or drag and drop email builder for email creation, and enables personalizing with product recommendations and merge tags.
SpotOn Loyalty
Loyalty Program to Turn New Customers into Regulars
SpotOn Loyalty provides Integrated Business Solutions that help small and medium-sized businesses retain customers via customizable rewards. SpotOn Loyalty's integrated POS tool allows ...
SpotOn platform offers the most comprehensive tools which include Appointments, Loyalty, Website, Mobile, Online ordering, Virtual terminal and Payroll. It turns new customers into loyal regulars with a digital loyalty program that is fully customizable and easy to use. SpotOn takes control of online reputation with powerful review monitoring software, which compiles business’s reviews from the top review sites and sends alerts any time a new review is posted. It Increases sales, reduces costs, and grows revenue with integrated online ordering that lets customers order take-out and delivery right from website or their mobile phone, without any of the expensive commissions third-party delivery services charge.
Tapmango
Customer Loyalty and Online Ordering Platform
TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution empowers business in the apparel, automotive, beauty, nutrition, healthcare, and entertainment industries to build branded reward programs. ...
TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check-in. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system.
TapMango enables businesses to monitor reviews posted by their customers on online platforms like Google and Yelp. The solution can also integrate with social media platforms to allow customers to share loyalty program updates on Facebook.
i2c
Empowers card issuers with the tools to deliver high-impact, personalized payments and commerce
I2c drives innovation to the global digital payments and open banking industry with a multi-function platform built for endless possibilities. It enables clients to dynamically configure payment solutions with unparalleled flexibility, agility and performance while maintaining highly secure and reliable payments. ...
I2c's agile processing platform is highly configurable and scalable. It provides unparalleled flexibility, agility, and reliability so companies can quickly and cost-effectively deploy differentiated. It engages customers in new ways and creates compelling customer experiences with easy-to-use integrated loyalty and rewards management tools.
I2c’s customers rely on to deliver profitable credit, debit, and prepaid solutions that meet the highly-differentiated needs of cardholders. Its global-ready product suite encompasses card-based, virtual and mobile payments, loyalty and back office solutions. It provides a single card solution that gives cardholders the convenience and flexibility of managing banking accounts that can transact across multiple currencies and purses.
Velti
Intelligence Mobile Marketing to actively engage with the customers through highly targeted (personalized) campaigns
Velti is a mobile marketing company with expertise in brand awareness and gamified loyalty programs using artificial intelligence and data science. It provides solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices. ...
The Velti platform allows customers to use mobile and traditional media to reach targeted consumers, engage the consumer through the mobile Internet and applications, convert them into customers and continue to actively manage the relationship through the mobile channel.
Velti fully integrated solutions help customers use mobile content, applications, and communities to convert customers and build profitable, long-term relationships. Its solutions are Orpheus, Daedalus, Customer Retention and Engagement Solutions, Duel, Gamified Campaigns. Velti’s next generation solution that helps to deliver gamified customer experiences to drive revenue and growth. Its powerful Adaptive Recommendation Engine helps navigate your way through the mobile communications maze, and align your messaging campaigns with your customers’ preferences, maximizing their response rate. Velti’s customer retention and engagement solutions are built to work for both customers and users.
MessageMedia
Business SMS Messaging Service
"MessageMedia recognised our needs for 360-degree view of customer and scoped out the HubSpot integration for us, which really helped solve our problem.
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- Jobeth H
Bigcontacts CRM
BIGContacts | CRM and email marketing app for small businesses
Bigcontacts is a CRM and Marketing Automation tool that organizes communication with customers & prospects to grow business. It helps to capture more leads, more sales and retain customers. ...
Bigcontacts CRM helps to streamline lead to revenue strategy to ensure sales and marketing are working toward revenue as a common goal.
Managing prospects and customer relationships is by keeping track of all contacts, calendars and tasks in one platform. All communications with contacts can easily be captured and stored with Bigcontacts including notes, calls, meetings, tasks, files, photos, sales opportunities and all email communication. Bigcontacts gives real visibility into how engaged the contacts are with the emails sent to them on a day-to-day basis.
Livezilla Customer Support
LiveZilla Live Chat, Live Support, Ticket System and Customer ...
LiveZilla is a Customer Support Software. It provides Live chats and also monitors website visitors in real-time. It helps to grow sales and revenue and turn visitors into customers. LiveZilla ...
LiveZilla is the perfect contact platform even when offline, website visitors can leave message seeking for help. The live chats help to get in touch with the visitors instantly. Its integrated real-time visitor monitoring feature enables to see instantly, who's visiting the website. LiveZilla provides customer service and improves customer support efficiency by providing the staff with the tools needed to provide effective support.
Chatra
Chatra live chat software
Chatra is a live chat, chatbot, email, and social messaging app for big and small businesses to communicate with customers in real-time. It helps to increase sales and revenue and improve ROI. ...
Chatra is a multichannel support platform for the website. It helps to increase online sales by answering questions, solving problems, and increasing conversions in real-time.
Some of the features of Chatra includes communicating over email and Facebook, monitoring visitors on the website, using a chatbot for routine tasks, and many more.
AddressTwo CRM
Simple CRM software to track key relationships that matter most.
AddressTwo CRM software helps small businesses keep track of the key relationships that matter most. Small business is about creating, building, deepening, and managing the relationships. It helps to increase sales and revenue and acquire customers. ...
AddressTwo helps small businesses build relationships with customers personally. It also helps in lead generation, networking strategy, SEO/SEM and landing pages, direct mail campaigns, and lead nurturing systems. It makes the entire CRM system web-based and web-enabled.
Some of its features include simple to use, email marketing, marketing automation, lead scoring, sales pipeline, reporting, and many more.
Mindbody Software
Cloud-based online scheduling for the wellness services industry
Mindbody Software is a fitness software that provides first-rate service for clients and the most effective business management boosting productivity, handling the operations, and making the clients feel their best. ...
Mindbody assists in bringing in new customers and retaining existing ones. Also, accept payments in advance—safely and securely. Sign up for classes using the website, Messenger, custom app, or the Mindbody app. Maintain a virtual connection to the community as well.
Features are listing the business and services in the Mindbody app, Schedule classes, appointments, and resources Offering self-check-in for classes on an iPad kiosk, Streamline the intake process with digital forms, Enabling mobile-friendly booking and purchasing widget on the website, Reach the right audience with smart contact lists and more.
Agile CRM
Automate your sales, marketing, and service in one platform
Agile CRM is a robust cloud-based customer relationship management software that integrates core functionalities of sales, marketing, service, and web engagement platforms into a single unified solution. ...
Agile CRM offers a massive set of features including project management, contact management, scheduling, sales and marketing automation, customer service, email tracking, landing pages, and social media marketing to name a few. With Agile CRM, users have a unified platform that puts all the information as well as people on a single page, streamlining their tasks, enhances communication and collaboration, and greatly improves productivity and output both at individual and collective levels.
Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. It supports full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, pop ups, offers, surveys and signup forms.
Pure Chat
100% Free Live Chat Software for Businesses
Pure Chat is a live chat software for businesses. It is the easiest and fastest way to add live chat to the website. It helps to acquire customers and increase sales and revenue. Pure Chat helps ...
Its features include unlimited chats, up to 3 operators for free, powerful operator dashboard, customizable widget, native iOS & Android apps and many more.
DonorPerfect Fundraising Software
Fundraising Management Activities in DonorPerfect
DonorPerfect Fundraising Software is a full-featured donor management CRM that empowers to achieve the goals of an organization helping them raise money, save time, and grow their community of supporters using smart fundraising solutions and data-driven best practices. It helps to organize the efforts, reduce administrative tasks, and pinpoint the success of every fundraising event hosted. ...
DonorPerfect makes it easy to get the word out and personalize messages about the cause which helps to stay in touch with donors and promote continued support. It helps to grow the database of donors, increase giving, and retain donors year after year. DonorPerfect keeps track of all the constituent contacts by storing detailed information.
DonorPerfect’s Growth Tracks focus on Online Fundraising, Crowdfunding, Donor Retention, Event Management, Donor Prospect Research and many other areas that are key to nonprofit fundraising success.
Platformax CRM
Inside sales CRM, generate more leads with prospecting and sales management
Platformax CRM is an inside sales CRM that optimizes all steps of the sales process, from prospecting, lead nurturing and opportunities tracking, to sales fulfillment, order delivery and after-sales support. It helps users to centralize their contacts database, organize their sales pipeline and keep track of prospective customers and opportunities. ...
It centralizes contacts database, a prospect with emails and calls, organizes pipeline and track opportunities, manages team and schedule activities, collaborates on resolving cases, analyzes performance with reports and integrates with favorite tools.
Some of its features include document templates, segmentation filters, automated email drip campaigns, cold-calling scenarios, a live case monitor and multiple order fulfillment workflows. It supports integration with various third-party applications such as Google Apps, Mailchimp, Twilio and more.
MessageBird
An omnichannel communications platform built for global scale
MessageBird is an Omnichannel Communication platform to talk to the customers over any channel, for any use case, anywhere in the world. It helps to improve every interaction from personalized support and custom notifications to optimized authentications and video meetings. ...
It helps to improve the quality of existing channels like SMS, Voice or Email also adopts new ways of communicating through WhatsApp, Instagram or Google Maps and unifies all the communications into one shared inbox. It also helps with automated conversations and workflows to collect critical information upfront, reduce manual tasks, implement self-service flows, and route chats to the right agent.
Some of its features include marketing messages, push notifications, order updates, delivery alerts, two-way messaging, one-click video meetings, call-to-chat deflections, IVRs, chatbots and more.
