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Top 54 Touchpoint Alternatives
Thanx Software
CRM and digital engagement platform to maximize digital revenue and engage top customers
Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life. ...
Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.
RepeatRewards
Loyalty Management Platform to turn loyal customers into spokespeople and reward them for it
RepeatRewards is a full-service, omnichannel marketing provider that offers effective and affordable customer loyalty software solutions. RepeatRewards' multi-channel marketing and customer loyalty management platform provides businesses with the tools they need to grow the business. ...
RepeatRewards allows customers to enrol in loyalty programs in-store, online, via SMS, or through a mobile app, and offers custom-designed key tags and membership cards. To increase customer engagement and brand recognition, brandable loyalty apps give full access to a customizable suite of features to empower customer loyalty programs and increased consumer engagement. Gift cards allow to turn a one-time visitor into a lifelong customer by getting new customers through their door. Refer-A-Friend program allows loyalty members to refer friends and get rewarded. Members share their business via emails that invite friends to join. Survey responses are then tracked for their review through dashboard and rewards to respondents are automatically sent as designate.
RepeatRewards offers multi-channel marketing tools that enable users to easily send out targeted campaigns to customer segments by SMS, email, direct mail, or mobile app.
Paytm m’loyal
Deliver Highly Personalised Customer Experiences & Drive Business Growth
m’loyal is a self serve mobile loyalty, data analytics and precision marketing platform that combines the use of mobile technology, coupled with web-based CRM and visual analytics to produce amazing business results for retail brands. It helps to build brand awareness and improve business efficiency. ...
m’loyal enables retailers and B2C businesses to acquire, engage and reward the customers innovatively. It integrates with different channels to capture customers, group them based on purchase, frequency, product category usage and so on that result in higher ROI on the marketing expense of the brand.
m’loyal features include driving targeted campaigns for the right set of customers, track Campaign ROI in real-time, align different campaigns for different consumer segments, schedule proactive and reactive campaigns based on actual real-time consumer data and many more.
Paytronix
Customer Engagement and Loyalty Programs for Restaurants & Retail Chains to create the best rewards program for your business
Paytronix is a customer engagement platform for restaurants and convenience stores that creates loyal customers who spend more, visit more, and talk about your brand more. It is a provider of reward program solutions to restaurants and retailers. ...
Paytronix’s proprietary guest engagement platform helps in managing and growing guest spend. The Company generates from one-to-one engagement with guests through mobile, social, and digital marketing tools. It also offers Express Pilots, a reward program software with campaign and messaging module, mobile applications, and data insights that helps enterprise organizations to avoid the time and expense of integrations during the pilot phase.
Paytronix Tools are in one platform: customer loyalty programs, CRM, payment solutions, and online ordering. Its proven customer loyalty solution has the greatest availability, the most high-impact features, and the best integrations with POS and ordering platforms. Paytronix covers the entire ordering experience. The online ordering system, including menu management, order assurance, and a feedback tool, ensures that you have the resources to maximize customer lifetime value. Its acquisition, engagement, and retention solution gives ownership of the customer database. It features omnichannel engagement and highly customizable promotions, coupons, and guest feedback surveys. Virtual and physical gift with product on an account, auto reload, and all-in-one loyalty and gift accounts, plus comp make this the best platform for restaurants.
Loopy Loyalty
Loyalty Software to increase customer loyalty through digital stamp cards
Loopy Loyalty is a loyalty management software that provides everything required to increase customer loyalty through digital stamp cards. Loopy Loyalty enables users to create digital loyalty cards in simple steps. ...
The key features provided by Loopy Loyalty include a mobile wallet, rich customer insights, blockchain integrity, location-based messages, unlimited cards, and POS integration. Loopy Loyalty enables to drive loyalty and traffic by providing an excellent platform for sending provocative and personalized messages directly to customers’ lock screen. The POS integration enables to issue rewards and stamps by using the stamper app.
Loopy Loyalty provides unlimited cards that feature unlimited transactions and unlimited rewards. Loopy Loyalty provides a mobile wallet that provides an excellent platform for accessing the native capabilities of Google Pay and Apple Wallet, therefore, helps to deliver an excellent mobile experience.
Marsello
Marketing App to turn visitors into customers and customers into repeat customers
Marsello is a Retention Marketing software that enables targeted marketing to increase customer retention and sales with a combination of data-driven automation, email, SMS, and loyalty programs. It is built for Retail and eCommerce businesses and integrates with Point-of-Sale and eCommerce platforms. It can be used in businesses of all sizes. ...
Marsello features include Email automation, Loyalty program, Email campaigns, SMS Campaigns, Forms, Feedback collection, Reports and Behaviour based customer Segments.
The Email automation feature includes pre-designed email flows with optimal automation settings that can be customized. The Loyalty program feature enables automatic rewards for loyalty points awarded for spend, referrals, product reviews, social media engagement and more. Email or SMS campaigns feature provides pre-built templates or drag and drop email builder for email creation, and enables personalizing with product recommendations and merge tags.
SpotOn Loyalty
Loyalty Program to Turn New Customers into Regulars
SpotOn Loyalty provides Integrated Business Solutions that help small and medium-sized businesses retain customers via customizable rewards. SpotOn Loyalty's integrated POS tool allows ...
SpotOn platform offers the most comprehensive tools which include Appointments, Loyalty, Website, Mobile, Online ordering, Virtual terminal and Payroll. It turns new customers into loyal regulars with a digital loyalty program that is fully customizable and easy to use. SpotOn takes control of online reputation with powerful review monitoring software, which compiles business’s reviews from the top review sites and sends alerts any time a new review is posted. It Increases sales, reduces costs, and grows revenue with integrated online ordering that lets customers order take-out and delivery right from website or their mobile phone, without any of the expensive commissions third-party delivery services charge.
Tapmango
Customer Loyalty and Online Ordering Platform
TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution empowers business in the apparel, automotive, beauty, nutrition, healthcare, and entertainment industries to build branded reward programs. ...
TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check-in. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system.
TapMango enables businesses to monitor reviews posted by their customers on online platforms like Google and Yelp. The solution can also integrate with social media platforms to allow customers to share loyalty program updates on Facebook.
i2c
Empowers card issuers with the tools to deliver high-impact, personalized payments and commerce
I2c drives innovation to the global digital payments and open banking industry with a multi-function platform built for endless possibilities. It enables clients to dynamically configure payment solutions with unparalleled flexibility, agility and performance while maintaining highly secure and reliable payments. ...
I2c's agile processing platform is highly configurable and scalable. It provides unparalleled flexibility, agility, and reliability so companies can quickly and cost-effectively deploy differentiated. It engages customers in new ways and creates compelling customer experiences with easy-to-use integrated loyalty and rewards management tools.
I2c’s customers rely on to deliver profitable credit, debit, and prepaid solutions that meet the highly-differentiated needs of cardholders. Its global-ready product suite encompasses card-based, virtual and mobile payments, loyalty and back office solutions. It provides a single card solution that gives cardholders the convenience and flexibility of managing banking accounts that can transact across multiple currencies and purses.
Velti
Intelligence Mobile Marketing to actively engage with the customers through highly targeted (personalized) campaigns
Velti is a mobile marketing company with expertise in brand awareness and gamified loyalty programs using artificial intelligence and data science. It provides solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices. ...
The Velti platform allows customers to use mobile and traditional media to reach targeted consumers, engage the consumer through the mobile Internet and applications, convert them into customers and continue to actively manage the relationship through the mobile channel.
Velti fully integrated solutions help customers use mobile content, applications, and communities to convert customers and build profitable, long-term relationships. Its solutions are Orpheus, Daedalus, Customer Retention and Engagement Solutions, Duel, Gamified Campaigns. Velti’s next generation solution that helps to deliver gamified customer experiences to drive revenue and growth. Its powerful Adaptive Recommendation Engine helps navigate your way through the mobile communications maze, and align your messaging campaigns with your customers’ preferences, maximizing their response rate. Velti’s customer retention and engagement solutions are built to work for both customers and users.
MessageMedia
Business SMS Messaging Service
"MessageMedia recognised our needs for 360-degree view of customer and scoped out the HubSpot integration for us, which really helped solve our problem.
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- Jobeth H
Bigcontacts CRM
BIGContacts | CRM and email marketing app for small businesses
Bigcontacts is a CRM and Marketing Automation tool that organizes communication with customers & prospects to grow business. It helps to capture more leads, more sales and retain customers. ...
Bigcontacts CRM helps to streamline lead to revenue strategy to ensure sales and marketing are working toward revenue as a common goal.
Managing prospects and customer relationships is by keeping track of all contacts, calendars and tasks in one platform. All communications with contacts can easily be captured and stored with Bigcontacts including notes, calls, meetings, tasks, files, photos, sales opportunities and all email communication. Bigcontacts gives real visibility into how engaged the contacts are with the emails sent to them on a day-to-day basis.
Mindbody Software
Cloud-based online scheduling for the wellness services industry
Mindbody Software is a fitness software that provides first-rate service for clients and the most effective business management boosting productivity, handling the operations, and making the clients feel their best. ...
Mindbody assists in bringing in new customers and retaining existing ones. Also, accept payments in advance—safely and securely. Sign up for classes using the website, Messenger, custom app, or the Mindbody app. Maintain a virtual connection to the community as well.
Features are listing the business and services in the Mindbody app, Schedule classes, appointments, and resources Offering self-check-in for classes on an iPad kiosk, Streamline the intake process with digital forms, Enabling mobile-friendly booking and purchasing widget on the website, Reach the right audience with smart contact lists and more.
Agile CRM
Automate your sales, marketing, and service in one platform
Agile CRM is a robust cloud-based customer relationship management software that integrates core functionalities of sales, marketing, service, and web engagement platforms into a single unified solution. ...
Agile CRM offers a massive set of features including project management, contact management, scheduling, sales and marketing automation, customer service, email tracking, landing pages, and social media marketing to name a few. With Agile CRM, users have a unified platform that puts all the information as well as people on a single page, streamlining their tasks, enhances communication and collaboration, and greatly improves productivity and output both at individual and collective levels.
Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. It supports full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, pop ups, offers, surveys and signup forms.
Pure Chat
100% Free Live Chat Software for Businesses
Pure Chat is a live chat software for businesses. It is the easiest and fastest way to add live chat to the website. It helps to acquire customers and increase sales and revenue. Pure Chat helps ...
Its features include unlimited chats, up to 3 operators for free, powerful operator dashboard, customizable widget, native iOS & Android apps and many more.
DonorPerfect Fundraising Software
Fundraising Management Activities in DonorPerfect
DonorPerfect Fundraising Software is a full-featured donor management CRM that empowers to achieve the goals of an organization helping them raise money, save time, and grow their community of supporters using smart fundraising solutions and data-driven best practices. It helps to organize the efforts, reduce administrative tasks, and pinpoint the success of every fundraising event hosted. ...
DonorPerfect makes it easy to get the word out and personalize messages about the cause which helps to stay in touch with donors and promote continued support. It helps to grow the database of donors, increase giving, and retain donors year after year. DonorPerfect keeps track of all the constituent contacts by storing detailed information.
DonorPerfect’s Growth Tracks focus on Online Fundraising, Crowdfunding, Donor Retention, Event Management, Donor Prospect Research and many other areas that are key to nonprofit fundraising success.
Bird (formerly MessageBird)
An omnichannel communications platform built for global scale
MessageBird is an Omnichannel Communication platform to talk to the customers over any channel, for any use case, anywhere in the world. It helps to improve every interaction from personalized support and custom notifications to optimized authentications and video meetings. ...
It helps to improve the quality of existing channels like SMS, Voice or Email also adopts new ways of communicating through WhatsApp, Instagram or Google Maps and unifies all the communications into one shared inbox. It also helps with automated conversations and workflows to collect critical information upfront, reduce manual tasks, implement self-service flows, and route chats to the right agent.
Some of its features include marketing messages, push notifications, order updates, delivery alerts, two-way messaging, one-click video meetings, call-to-chat deflections, IVRs, chatbots and more.
Fivestars
FiveStars Customer Acquisition and Customer Loyalty Program
Fivestars is a Marketing platform for local businesses. It is a loyalty system that enables businesses to attract and retain customers and convert potential clients by providing them with rewards for their brand loyalty. ...
The primary features offered by FiveStars include acquisition of customers, loyalty and retention, marketing automation, promotions. The customer acquisition features provide promotions and shareable autopilot message that ensures every deal sent is shared by loyal customers. FiveStars also enables each promotion and autopilot message has a traceable link and call to action link. The Loyalty and retention provides components such as segmentation, import and tagging. Segmentation provides an excellent platform for delivering offers to a special group whether the group is a pre-populated group or a tag devised. The tagging facilitates further customization to enhance the experience for customers. Import enables easy import of contact for any email service. The Marketing automation enables to bring back the customers found through the FiveStars network to store by using targeted messaging tools.
With FiveStars, businesses are able to retrieve critical customer data that helps them identify their preferences, spending habits, and other indicators. Valuable information allows users to create the most effective, customized rewards programs that not only attract their existing customers, but encourages them to spend more, resulting in higher income and much-improved ROI.
Zinrelo Loyalty Rewards Program
Loyalty Rewards Program to maximize customer engagement, retention and revenue
Zinrelo is a loyalty and customer engagement platform that provides 360 degree customer engagement. It is an omnichannel loyalty platform that supports desktop, mobile and physical stores. It supports multiple dimensions of loyalty including transactional, social, advocacy, engagement and behavioral loyalty. It helps to increase repeat purchase and grow revenue. ...
Zinrelo Loyalty Rewards Program offers simplicity and flexibility in management of reward tiers, rewards dashboard, members, rewards, promotions, etc. A dedicated customer success team is assigned to each account to walk through onboarding, creatives, integration, launch and testing.
Zinrelo features data analytics to help run a data-driven campaign. Data sciences teams analyze past purchase data to deliver a best suited rewards program depending on the business. The machine learning algorithms segment users into clusters and suggest rewards strategies to target different clusters. Campaign engines can be used to run promotions for each user segment. It allows to create rewards for different activities like sharing, reviews, follow on different social media platforms.
Annex Cloud
An Enterprise Customer Retention Solution that Accelerates Growth
Annex Cloud is a customer marketing software which provides customer loyalty, referral marketing and user generated content software solutions to help brands and retailers engage with their customers one-to-one. ...
It provides a customer marketing solution which are delivered online, in-store and app-based functionality for companies to engage with their customers and motivate them to choose their brand.
Key features in Annex Cloud includes: Customer Loyalty Cloud, Referral Marketing cloud and User Generated Content Cloud. Customer loyalty cloud comprises of customer loyalty, online, omni-channel, and paid membership loyalty. Referral Marketing Cloud comprises 'refer a friend', influencer marketing, and contest. User Generated Content cloud includes user generated content, visual commerce, ratings and reviews and questions & answers, which are helpful to increase conversion and enhance customer insights
APPCARD
Personalized Loyalty Marketing Programs For Retail
Appcard is an AI powered, Loyalty, personalized marketing, digital coupons and customer retention solution, enabling actionable insights into customers. It enables increased sales and ROI by delivering the right message to the right customer at the right time with the help of Machine learning and proprietary algorithms. It can be used by Multi location Retailers and Franchises, and independent grocers and brands. ...
Appcard collects item level purchase data with customer identities and consolidates it for the AI to work on and create customer profiles with spending habits, and generates promotions and rewards programs that deliver value. Customer check-in and New customer enrollment process is simple involving swiping a loyalty card or entering a mobile phone number.
Appcard Loyalty and Rewards solution enables selecting from a structured and proven program or a customized design that suits the business needs. The Data and Reporting module enables customer behaviour analytics and insights and uses machine learning for customer segmentation based on various criteria.
LoyaltyLion
Data-driven engagement and online loyalty platform for ecommerce
LoyaltyLion is an ecommerce customer loyalty and engagement platform, powering growth and retention through data-driven loyalty programs. Its customer engagement platform helps small to large sized e-commerce businesses create custom loyalty programs. It allows merchants to manage customers, marketing campaigns, retention and spend rates, rewards, referrals, integrations, communication and more. ...
LoyaltyLion offers a host of features such as loyalty emails, on-site notifications/alerts, multi-device access, customizable branding, email incentives and a CSS theme editor. The platform includes a built-in dashboard that offers insights into customer activity, referral and retention analytics, loyalty program performance and real-time statistics. Additionally, it allows customers to send referrals via links or a standalone widget. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store.
Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping. LoyaltyLion integrates with various e-commerce platforms including Shopify, Magento and BigCommerce.
Kangaroo Rewards
Loyalty and Marketing Platform that motivates to increase sales and drive traffic
Kangaroo is a loyalty marketing platform designed to serve businesses of all types and sizes, within any industry. The solution offers a collection of features that help organizations engage, retain, and reward customers through custom loyalty programs, automated marketing, digital gift cards, rewards, and more. ...
Kangaroo offers a wide range of features : A variety of Promotions and Offers types , integrate with Facebook and twitter so customers can share their experience and the promotions, Dashboards to give full visibility on what’s going on in store, powerful Marketing Campaign engine to send targeted and relevant offers to drive consumers to store.
Kangaroo allows users to create custom loyalty programs and personalize them to match their organization’s brand identity. Users can choose to reward customers by “visit” or by “spend” and using the QuickScan feature, customers are able to earn and redeem their points by scanning a QR code via the Kangaroo mobile app.
NICE Satmetrix
Customer Experience software that delivers insights, drives action, and guides you to best practices
NICE Satmetrix is a Customer Experience software built for enabling exceptional customer experience, driving customer satisfaction and loyalty, and enhancing business performance. It can be used by businesses of all sizes including large enterprises. ...
The software includes collection and integration of customer data, automated analytics and action management for deriving insights and monitoring of status. It also includes tools for driving employee engagement such as data collection and configurable templates for dashboards and reports and managing workflows.
The software uses AI and machine learning for enabling dynamic analytics providing deep insights into customer experience to arrive at root causes and trending topics. The templates are configurable with drag and drop facility and easy to use admin tools.
BHN Rewards
Digital Gift Management for Marketing & Research ...
BHN Rewards is a gift management tool that helps businesses grow using powerful rewards programs that are accessible at any level by setting campaigns with real-time reporting on available rewards, redemption rates, refund totals, and budget caps with multi-account access. ...
It helps in managing campaigns, tracking and corrections to get 100% transparency into who has received, opened, and redeemed rewards. Resend rewards when required. Customized fields and recipients to store extra information and personalize tracking processes and rewarding emails. Report of total reward value claimed by each recipient to easily determine tax reporting requirements and so on.
Some of its features include Reward choice of gift cards and donations, Customized gift emails and pages, Tracking and reporting, Visa and Mastercard rewards, Recipient income reporting, Custom data fields, Recipient data masking, Enterprise compliance support, Multiple accounts under the plan and more.
Voucherify
Promotion Management Software for Digital Teams to build targeted coupon, discount, referral and reward campaigns
Voucherify is a Promotion Management Software that helps companies build promotional campaigns worldwide. It’s a building block for coupons, discounts, referral, and loyalty campaigns. It helps to increase sales and revenue and improve ROI. ...
Voucherify is all-in-one sales promotion software that powers up promotions with customer attributes and third party data, create targeted promotions for every stage of the customer journey, and reach out to customers in the right place and with the right incentive.
Voucherify’s data-driven way to manage promotional experiences include sync real-time data from CRM and commerce platform, design personalized campaigns without relying on developers, automate omni-channel promotion delivery, validate promotions, track performance, and optimize campaigns for conversion.
Loyalzoo
Digital loyalty card service for independent retailers to drive customers back
Loyalzoo is a loyalty management software that enables the creation and launch of an in-store loyalty program for independent retailers. It helps to enhance customer relationships and improve brand engagement. ...
Loyalzoo enables businesses to set up a loyalty or membership program and run it digitally on the electronic POS system, with customers no longer requiring to keep paper or plastic loyalty cards. It allows small to medium-sized businesses to run their loyalty program quickly and easily.
It signs up customers using their phone number or email address. Points, promotions, and brand notifications are automatically delivered to the customers by SMS/text or email which helps to increase sales and can be used from any chain of stores. It also provides rewarding points to customers who purchase online.
Kobie Loyalty Cloud
Loyalty Marketing Tool to drive customer loyalty.
Kobie Loyalty Cloud is the ultimate toolset to design, manage, measure and optimize your loyalty efforts. The KLC consists of two sets of modules. Marketing modules offer the ability to create the rich, rewarding experiences that drive desired behaviors all along the customer journey. Consumer modules enable customers to interact directly with programs and brands, providing customer support and fulfillment capabilities. The Kobie Loyalty Cloud is powered not only by transactional behaviors, but also by the emotional connections and interactions between customers and brand. ...
Tapmango
Customer Loyalty and Online Ordering Platform
Tapmango and Touchpoint both cater to customer loyalty management, but suit different needs. Tapmango excels in loyalty and engagement with robust features, supporting food and retail sectors. Touchpoint, on the other hand, focuses on communication and support, ideal for large enterprises in religious and non-profit sectors. Both offer comprehensive support options to fit diverse operational requirements. ...
Marsello
Marketing App to turn visitors into customers and customers into repeat customers
Marsello excels in loyalty program customization, appealing to large enterprises in the fashion industry, while Touchpoint specializes in helpdesk and communication management, catering to diverse industries like religious institutions and non-profits. Both products offer robust vendor support, but Marsello emphasizes point of sale channels, contrasting with Touchpoint’s mobile-centric approach. Businesses can choose Marsello for ROI and lifetime value enhancements or Touchpoint for international market expansion and comprehensive data handling. ...
Thanx Software
CRM and digital engagement platform to maximize digital revenue and engage top customers
Thanx Software excels in enhancing customer relationships and increasing sales for the food and beverage industry with robust engagement and loyalty management capabilities. Touchpoint is favored by large enterprises and non-profit sectors, offering comprehensive helpdesk and communication management features to foster customer acquisition and international market entry. ...
Preferred Patron
Customer Loyalty Software Program for businesses
Preferred Patron is a customer loyalty management solution designed for companies of all sizes that offers incentive promotions, visitor loyalty management, multi-channel marketing and gift card management functionalities within a suite. Preferred Patron currently helps businesses across the retail, automotive, healthcare, gaming, hospitality, cosmetics, salon and spa, health and fitness, golf resort and country club, and café and pub industries to increase their customer engagement and retention. ...
Preferred Patron captures all the necessary customer data including demographic data, purchase behaviors, and customer communications to help create loyalty-centric business rules. An integrated marketing management tool manages and coordinates event-triggered offer emails on a real-time basis. Preferred Patron provides various incentive-based programs such as appreciation, coupons, recognition, referral, miss you, cash back, and more.
Preferred Patron features an incentive promotions module that enables users to manage different types of promotions such as cash backs, appreciations, recognitions, referrals and mystery awards. In addition to this, users can also roll out a tablet-based visitor engagement solution where they can incentivize customers visiting their stores. Preferred Patron features multi-channel marketing, which allows users to design and send customized loyalty campaigns through multiple channels including email, SMS messages and social media.
Antavo
Loyalty program technology for omnichannel and eCommerce, with next-gen in-store functionalities
Antavo is a loyalty management platform for brands and retailers to run omnichannel customer loyalty programs online, on mobile, and in-store. It helps to enhance customer relationships and improve brand engagement. ...
Antavo helps in building a loyal community, increase the social media presence, and discover brand advocates along with a variety of in-store technologies, including the mobile wallet and the loyalty experience kiosk. It also encourages valuable behavior of the customer by rewarding them and offer customers an unforgettable loyalty experience.
Antavo is a sophisticated and flexible loyalty system with customizable loyalty points. It motivates people to make another purchase, and avoid losing their hard-earned points, and decides when points become available for users to spend to account for returns, refunds, and the overall business strategy.
RepeatRewards
Loyalty Management Platform to turn loyal customers into spokespeople and reward them for it
RepeatRewards and Touchpoint cater to different customer segments and industries within the Customer Loyalty Management domain. RepeatRewards excels in loyalty program customization and management, focusing on retail and restaurants, while Touchpoint enhances communication and engagement, primarily serving religious institutions and non-profits. Both offer robust support and features, but their user base and operational alignment guide businesses in selecting a product that fits their specific environment. ...
RoboRewards
Automates marketing and increases customer base, purchase frequency and purchase volume
RoboRewards customer loyalty reward program software helps businesses to grow customer loyalty and white label partners looking to resell the software. It helps to acquire customers and increases ROI. ...
RoboRewards helps loyal customers to keep coming back and spend more via marketing automation. Also, customers tend to earn reward points for purchases, visits, and actions inside their member profile which attains in gaining customer loyalty and retention.
Features of RoboRewards that helps to increase the customer base, loyalty, and sales include flexible programs like visit check-in programs, single-tier, multi-tier, and vip programs, and so on, automation triggers, segment marketing, friend referring, social sharing and many more.
i2c
Empowers card issuers with the tools to deliver high-impact, personalized payments and commerce
Touchpoint is tailored for industries like religious institutions and non-profits, offering capabilities like helpdesk and engagement management. It is popular among large enterprises. i2c excels with features like engagement and campaign management, aiming to boost sales and brand engagement, though it's more undefined in audience segment use. While Touchpoint provides comprehensive support in various sectors, i2c focuses on AI-driven solutions with more defined goals. ...
smile.io
Loyalty programs for small businesses
Smile is an easy to use loyalty & reward program that helps to increase customer retention and boost customer engagement for small businesses. It features Points, VIP and referrals that allow ...
It offers to reward customers with points to motivate action at every stage of the customer journey. The VIP program allows you to strengthen connections with top customers through increased rewards, statuses and perks. It encourages customers to help grow the community by awarding points for referral and social sharing.
Paytm m’loyal
Deliver Highly Personalised Customer Experiences & Drive Business Growth
M’loyal excels in loyalty and engagement management, appealing to businesses focusing on customer retention. It offers robust analytics and custom reports, which help in brand engagement and ROI improvement. Touchpoint supports helpdesk and communication management, suiting enterprises seeking to enhance customer interactions. Its data export and integration capabilities are vital for large organizations, especially in industries like religious institutions and non-profits. ...
CrowdTwist
Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences
CrowdTwist is a cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create loyalty incentive programs using data gathered from customer behaviour tracking. ...
With CrowdTwist platform businesses can incentivize their customers in order to encourage loyalty and engagement, with tools for tracking and rewarding behavior. A range of different spend and engagement behavior types can be tracked, including reading a blog or article, making a purchase, writing a review, referring a friend, following the brand on social media, and more. The built-in predictive analytics automatically gather data on website visitors and convert this data to deliver personalized, targeted content with the aim of converting or retaining these visitors.
Brands can create and deliver a benefits program to clients, and can segment their customers into groups based on demographic, behavior, purchase history, and other metrics, in order to deliver personalized benefits and rewards. CrowdTwist’s predictive algorithms can identify and create these audience segments based on historical and real-time data.
FellaFeeds
Create customized feedback app to collect feedback and survey from the customer
FellaFeeds is a feedback based CRM software, which enables the offline stores to get Customer’s feedback on digital devices and build their business on the basis of processed information. It provides solutions for small and midsize retail businesses, restaurants and spas. ...
Fellafeeds allows businesses to send promotional messages using WhatsApp, SMS and recall text messaging. It allows users to view content on Facebook and Google for promotions and to view feedback. Customers can earn loyalty points through customer referral programs and redeem points for goods and services.
Feallafeeds allows users to set up real-time negative feedback alerts to notify users of negative responses. Its features retention scores that indicate the degree of customer satisfaction and their probability of recommending services to others. The solution enables managers to generate reports based on customer feedback and offers an automated daily activity tracker to analyze employee performance.
Paytronix
Customer Engagement and Loyalty Programs for Restaurants & Retail Chains to create the best rewards program for your business
Paytronix excels in loyalty and engagement management, making it ideal for mid-market businesses and restaurants. Touchpoint, with strong features in helpdesk and communication management, caters well to large enterprises and non-profit organizations. Both provide robust vendor support, but Paytronix focuses more on driving sales and brand engagement, while Touchpoint enhances customer relationships primarily through communication. ...
SpotOn Loyalty
Loyalty Program to Turn New Customers into Regulars
SpotOn Loyalty and Touchpoint cater to various customer loyalty management needs. SpotOn Loyalty focuses on loyalty and campaign management, targeting large enterprises in retail with robust digital marketing tools and custom reporting. Touchpoint, on the other hand, excels in engagement and communication management, serving a diverse range of industries, particularly religious institutions and non-profits. Its capabilities are perfect for larger organizations with international reach due to its extensive support services and communication channels. ...
LoyaltyXpert
Loyalty management platform that connect and engage the business users on one platform
LoyaltyXpert is a loyalty program solution provider for small, medium and large enterprises enabling customer and employee retention. It can be deployed across industries such as manufacturing, ecommerce, FMCG, Education, Automotive and more and is available as web-based, cloud or mobile solutions. ...
LoyaltyXpert provides Brand, Channel, Customer or Custom Loyalty solutions for different industries. The Brand loyalty solution tracks consumer transactions for collecting insights on consumer purchasing patterns and enables tweaking of the program based on it.
Channel Loyalty solution enables building of better channel relationships through product awareness programs and standard loyalty practices that include channel partner reward management, channel acquisition and retention, data management and analytics and more.
Velti
Intelligence Mobile Marketing to actively engage with the customers through highly targeted (personalized) campaigns
Velti and Touchpoint, both in the Customer Loyalty Management category, cater to diverse operational needs and industries. Velti excels in managing marketing campaigns with engagement tools while Touchpoint shines in comprehensive communication solutions. Velti supports businesses aiming for customer engagement and relationship enhancement, whereas Touchpoint aids enterprises in expanding market reach and client communication. Both offer robust support, ensuring they meet diverse user requirements. ...
Loopy Loyalty
Loyalty Software to increase customer loyalty through digital stamp cards
Loopy Loyalty excels in customer loyalty management with strong communication capabilities and comprehensive analytics. It's popular among large enterprises in hospitality and transportation, emphasizing easy migration and custom reporting. Touchpoint shines with its helpdesk and membership management, offering robust data export and integration features. It's favored by religious institutions and non-profits, providing a wide range of support options, including 24/7 availability. Both tools cater to different operational needs, industries, and preferences, guiding businesses toward the best-suited solution. ...
Extu
Exponential B2B marketing growth
Extu is a global leader in channel marketing. Extu delivers digital marketing and incentive solutions that boost sales, maximize marketing spend and exponentially grow the channel.
