U-Self Serve Overview
U-Self-Serve, Uniphore's intelligent solution, uses AI and NLP for seamless customer self-service. Conversational interactions are enhanced through advanced technology.
Use Cases
Customers recommend Engagement Management, Measuring Customer Satisfaction, Lifetime Value Management, as the business use cases that they have been most satisfied with while using U-Self Serve.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using U-Self Serve.
U-Self Serve Use-Cases and Business Priorities: Customer Satisfaction Data
U-Self Serve works with different mediums / channels such as Omnichannel. and Phone Calls.
U-Self Serve's features include Personalization, Intelligent Assistant, and Alerts: Popups & Notifications. and U-Self Serve support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also U-Self Serve analytics capabilities include Custom Reports, and Analytics.
Reviews
"Uniphore’s intelligent self-service solution combines AI, NLU, and RPA technologies to provide automated conversational services. Its advanced dialog management capabilities, library of pre-built intents, robust analytics platform, and flexible host...ing options position it well for success in the future as the adoption of IVA solution accelerates." - Skand Bhargava
U-Self Serve, belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for U-Self Serve
Top Industries
- Manufacturing
- Insurance
- Financial Services
Popular in
- Enterprise
U-Self Serve is popular in Manufacturing, Insurance, and Financial Services and is widely used by Enterprise,
Comprehensive Insights on U-Self Serve Use Cases
What Are the key features of U-Self Serve for Engagement Management?
What Are the key features of U-Self Serve for Measuring Customer Satisfaction?
What makes U-Self Serve ideal for Lifetime Value Management?
How can U-Self Serve optimize your Helpdesk Management Workflow?
19+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well U-Self Serve solved their Chatbot needs. Cuspera uses 424 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Uniphore’s intelligent self-service solution combines AI, NLU, and RPA technologies to provide automated conversational services. Its advanced dialog management capabilities, library of pre-built intents, robust analytics platform, and flexible hosting options position it well for success in the fu...ture as the adoption of IVA solution accelerates. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Skand Bhargava Practice Director Everest Group |
Uniphore’s intelligent self-service solution combines AI, NLU, and RPA technologies to provide automated conversational services. Its advanced dialog management capabilities, library of pre-built intents, robust analytics platform, and flexible hosting options position it well for success in the fu...ture as the adoption of IVA solution accelerates. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Financial Services
|
Financial Services |
Case Study Leading international financial services groupRead More |
Computer Software
|
Computer Software |
Case Study Fortune 50 Software CompanyRead More |
|
Financial Services
|
Financial Services |
Case Study Leading international financial services groupRead More |
Video
U-Self-Serve - Conversational Self Service Across Voice and Digital Channels
Peers used U-Self Serve for engagement management and measuring customer satisfaction
U-Self Serve Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (69) |
| Custom Reports | Read Reviews (43) |
| Analytics | Read Reviews (57) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (69) |
| Custom Reports | Read Reviews (43) |
| Analytics | Read Reviews (57) |
Software Failure Risk Guidance
?for U-Self Serve
Overall Risk Meter
Top Failure Risks for U-Self Serve
Uniphore News
Uniphore and Konecta Join Forces to Advance AI in CX and Digital Transformation - Directors Club News
Uniphore and Konecta collaborate to enhance AI in customer experience and digital transformation.
Uniphore Recognized on 2024 Deloitte Technology Fast 500 as One of North Americas Fastest-Growing Companies - Yahoo Finance
Uniphore was named one of North America's fastest-growing companies in the 2024 Deloitte Technology Fast 500 list.
Uniphore and Konecta Join Forces to Advance AI in Customer Experience and Digital Transformation - Financial Post
Uniphore and Konecta are collaborating to improve AI technology in customer experience and digital transformation.
Uniphore Feeds
Uniphore acquires ActionIQ and Infoworks - MarTech
Uniphore has acquired ActionIQ and Infoworks, as reported by MarTech.
Uniphore Acquires ActionIQ And Infoworks To Start Industry's First Zero Data AI Cloud - Startups
Uniphore acquires ActionIQ and Infoworks to launch the industry's first Zero Data AI Cloud, enhancing its AI capabilities.
Uniphore Acquires ActionIQ and Infoworks to Launch Zero Data AI Cloud - Entrepreneur
Uniphore acquires ActionIQ and Infoworks to introduce Zero Data AI Cloud.
Uniphore Profile
Company Name
Uniphore
Company Website
https://www.uniphore.com/HQ Location
Palo Alto , California
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