ubisend: Use-Cases, Insights and Reviews | 2025 Cuspera

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ubisend builds AI-driven enterprise grade chatbots for all ...

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ubisend Overview

Ubisend offers a robust chatbot platform tailored for enterprise needs, enabling businesses to efficiently scale their chatbot operations. It focuses on driving efficiency by automating processes, which helps employees achieve more with fewer resources. The platform is designed to accommodate a wide range of conversational AI applications, allowing enterprises to build customized solutions using modular blocks. Ubisend's infrastructure supports seamless integration across various organizational functions and types, ensuring that businesses can extend their reach and maintain future-proof operations. Notably, the platform facilitates enhanced customer support, staff assistance, and sales functions, making it a versatile tool for enterprises looking to leverage conversational marketing effectively.

Use Cases

Customers recommend Engagement Management, Conversion Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using ubisend.

Other use cases:

Social Media Analytics
Campaign Analytics
Measuring Customer Satisfaction
Rating And Review Management
Generation Of New Leads
Digital Marketing
Content Publishing

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Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using ubisend.

Other priorities:

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ubisend Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Chatbot solution that assists small to large sized firms with automated messaging, campaign analytics and customer engagement...." Peer review from ubisend

ubisend, Qualified, Continually, Ada, Verint Messaging, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Ubisend provides enterprise chatbot infrastructure to scale chatbots and drive efficiency. Processes are automated, allowing employees to achieve more with fewer resources.

Comprehensive Insights on ubisend Use Cases

What benefits does ubisend offer for Engagement Management?

How does ubisend facilitate Sending & Publishing Communications?

10+ more Business Use Cases

54 buyers and buying teams have used Cuspera to assess how well ubisend solved their Conversational Marketing needs. Cuspera uses 137 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Case Studies

Marketing and Advertising

CASE STUDY Jim Rowe-bot

Jim Rowe-bot used the ubisend chatbot platform to build advanced, custom chatbots for their clients. They needed a flexible, cost-effective solution that could scale and integrate with other software.... With ubisend, they quickly created a chatbot for a client handling over 5,000 virtual events yearly. The chatbot reduced manual customer service work and cut costs. Within 4 weeks, the chatbot met both main goals. By 12 weeks, 51% of messages were answered automatically, showing strong results.

Government Administration

CASE STUDY Breckland Council

Breckland Council's chatbot handles 9,000 inquiries monthly using ubisend, improving efficiency and customer service.

Information Technology and Services

CASE STUDY Rytrack Solutions

ubisend helped Rytrack Solutions, a London-based chatbot agency, find their niche in the chatbot market. Rytrack Solutions used ubisend's platform to build chatbots for non-profits, public sector, an...d education organizations. The platform's partner support, frequent feature updates, and conversation builder made implementation easy. Rytrack Solutions quickly built chatbots for themselves and clients, measuring key metrics and exploring new revenue models. The ubisend partnership enabled Rytrack Solutions to compete with larger competitors and grow their business.

Media Production