Ugam Overview

Ugam, a data-driven customer experience company, delivers transformational work for leading global brands. Dreams are turned into reality by Merkle's dedicated efforts.

Use Cases

Customers recommend Generation Of New Leads, Social Media Analytics, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Ugam.

Other use cases:

  • Merchandising
  • Lead Analytics
  • Workflow Management
  • Channel Marketing
  • Competitive Intelligence
  • Training & Onboarding
  • Playbook Creation
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Business Priorities

Improve Efficiency and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Ugam.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Grow Market Share
  • Scale Best Practices
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
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Ugam Use-Cases and Business Priorities: Customer Satisfaction Data

Ugam works with different mediums / channels such as User Generated Content, Blogs, Newsletter, etc.

Ugam, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Ugam Use Cases

How can Ugam optimize your Merchandising Workflow?

18+ more Business Use Cases

23 buyers and buying teams have used Cuspera to assess how well Ugam solved their Reviews and Reputation needs. Cuspera uses 184 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Ugam case study
Consumer Goods
Consumer Goods
CASE STUDY Neutrogena

Neutrogena increased website traffic by 50% and boosted customer engagement by 15% using a data-driven personalization strategy.

Read More
lightning

Peers used Ugam for generation of new leads and social media analytics

Ugam Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.63/5 ★

Read Reviews (10)
Analytics

4.33/5 ★

Read Reviews (51)
Custom Reports

4.32/5 ★

Read Reviews (41)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.63/5 ★

Read Reviews (10)
Analytics

4.33/5 ★

Read Reviews (51)
Custom Reports

4.32/5 ★

Read Reviews (41)

Software Failure Risk Guidance

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for Ugam

Top Failure Risks for Ugam

Merkle News

HTX Updates June Security Monthly Report , Putting User Asset Safety ...

HTX uses "Merkle Tree Proof" for asset transparency and publishes monthly security reports to ensure user asset safety.

09/07/2024 - source

Merkle Achieves Global Partnership Status with Braze | MarTech Cube

Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, today announced it has become a global ...

27/06/2024 - source

Merkle Honored with Four Gold Awards at Global ACE Awards for Lenovo ThinkStation Campaign

Merkle B2B APAC, a leading data-driven, technology-enabled global performance marketing agency, has achieved significant recognition at the esteemed ...

23/06/2024 - source

Merkle Profile

Company Name

Merkle

Company Website

https://www.merkle.com/

Year Founded

1971

HQ Location

10800 NE 8th St., Suite 800 Bellevue, WA 98004

Employees

1001-5000

Social

Financials

M&A