UserGems Overview

Gem-E, developed by UserGems, leverages AI to enhance outbound sales efforts by identifying and engaging potential buyers with high conversion potential. This AI-powered agent uses advanced signals to prioritize outreach, ensuring sales teams focus on prospects most likely to respond positively. Unlike traditional methods that risk spamming, Gem-E intelligently crafts communications that resonate with recipients, increasing the likelihood of engagement. This strategic approach enables businesses to double their pipeline without expanding their sales team, maximizing ROI and optimizing resource allocation. Gem-E's capabilities are trusted by leading revenue teams for its precision in targeting and its ability to maintain an always-on pipeline generation.

Use Cases

Customers recommend Contact List Management, Generation Of New Leads, Engagement Management, as the business use cases that they have been most satisfied with while using UserGems.

Other use cases:

  • Playbook Creation
  • Workflow Management
  • Business Development
  • Training & Onboarding
  • Upselling
  • Contract Management
  • Lead Qualification: Technographic
See all use cases See less use cases

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using UserGems.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Grow Market Share
  • Improve Consistency
  • Improve Efficiency
See all business priorities See less business priorities

UserGems Use-Cases and Business Priorities: Customer Satisfaction Data

UserGems's features include Personalization, Alerts: Popups & Notifications, Capture Contact, etc. and UserGems support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also UserGems analytics capabilities include Analytics, and Custom Reports.

Reviews

"I think focusing on lead volume is the wrong way to look at pipeline generation; I know a lot of companies that buy these crazy expensive lists from affiliate sites that claim to have qualified leads. But when you call them and they're like ‘I've ne...ver heard of you!" - Seth Steinman

UserGems, Uplead, Cognism, Xtract.io, Insites, etc., all belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Usergems tracks job changes of valuable buyers, boosting pipelines and reducing churn. Automation of next steps is facilitated by monitoring these changes.

Popular Business Setting

for UserGems

Top Industries

  • Internet
  • Computer Software
  • Management Consulting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

UserGems is popular in Internet, Computer Software, and Management Consulting and is widely used by Enterprise, Mid Market, and Small Business.

UserGems Customer wins, Customer success stories, Case studies

What Are the key features of UserGems for Contact List Management?

How can UserGems optimize your Generation Of New Leads Workflow?

Why is UserGems the best choice for Engagement Management?

Why is UserGems the best choice for Playbook Creation?

What benefits does UserGems offer for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well UserGems solved their Sales Intelligence needs. Cuspera uses 626 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Intelligence needs.

CUSTOMERS TESTIMONIALS
UserGems testimonial

Seth Steinman

Director of Growth

Electric
I think focusing on lead volume is the wrong way to look at pipeline generation; I know a lot of companies that buy these crazy expensive lists from affiliate sites that claim to have qualified leads. But when you call them and they're like ‘I've never heard of you! Testimonial By Seth Steinman
UserGems testimonial

Tessa Greenleaf

former ADR Manager

Periscope Data
Since implementing UserGems we've been able to reach out to past users in a much more programmatic way, giving our ADRs faster access to key people to reach out to. We can't imagine operating without UserGems in our sales stack! Testimonial By Tessa Greenleaf
UserGems testimonial

Bobby Chapman

Director of Global Business Development

RFPIO
When I first joined RFPIO, I found out the team hadn’t been working UserGems leads properly. The BDRs didn't understand where these leads were coming from or how to use them. So we immediately engaged our Customer Success Manager, Justine Wares Testimonial By Bobby Chapman
CUSTOMERS TESTIMONIALS
UserGems testimonial

Seth Steinman

Director of Growth

Electric
I think focusing on lead volume is the wrong way to look at pipeline generation; I know a lot of companies that buy these crazy expensive lists from affiliate sites that claim to have qualified leads. But when you call them and they're like ‘I've never heard of you! Testimonial By Seth Steinman
UserGems testimonial

Tessa Greenleaf

former ADR Manager

Periscope Data
Since implementing UserGems we've been able to reach out to past users in a much more programmatic way, giving our ADRs faster access to key people to reach out to. We can't imagine operating without UserGems in our sales stack! Testimonial By Tessa Greenleaf
UserGems testimonial

Bobby Chapman

Director of Global Business Development

RFPIO
When I first joined RFPIO, I found out the team hadn’t been working UserGems leads properly. The BDRs didn't understand where these leads were coming from or how to use them. So we immediately engaged our Customer Success Manager, Justine Wares Testimonial By Bobby Chapman

Mimecast - Computer Software

UserGems' Gem-E AI Outbound Agent helped Mimecast track champions and automate outreach. Mimecast used Gem-E to capture new contacts, enrich data, and send personalized emails. The tool saved BDRs ho...urs each week by removing manual research. In two years, UserGems influenced over $20M in new pipeline for Mimecast. Gem-E generated $500K+ in new pipeline in four months and helped secure large mid-market deals. Mimecast now uses AI to drive pipeline growth and boost sales team efficiency.

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Diligent - Computer Software

UserGems helped Diligent automate and scale their buyer job change program. Before, Diligent's SDRs tracked job changes manually, which was slow and hard to manage. With UserGems, they now find job c...hanges quickly and add new contacts to Outreach sequences. This led to a 30X ROI in pipeline generated and 40-50% response rates. Diligent also saw a 3X higher return than other outbound tools. The team is now much more efficient and can reach more prospects faster.

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Mimecast - Computer & Network Security

UserGems helped Mimecast track champions who changed jobs. Before UserGems, Mimecast used manual processes and other tools but struggled with data accuracy and automation. UserGems automated tracking..., improved data quality, and created new CRM records. Mimecast generated $18M in new sales pipeline and booked 20 times more meetings than other channels. UserGems became the second highest converting channel for Mimecast.

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Greenhouse - Computer Software

UserGems helped Greenhouse track job changes of former users and decision-makers. This let the SDR team target leads faster and more confidently. Greenhouse generated about 150 opportunities in 2024 ...using UserGems. The platform drove $5.8 million in pipeline and $1.6 million in closed-won revenue across 27 deals in less than a year. UserGems is now a top-performing lead generation tool for Greenhouse.

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Dozuki - Computer Software

UserGems helped Dozuki track champions who changed jobs. Dozuki had trouble tracking these leads manually and missed warm opportunities. With UserGems, they automated champion tracking and improved o...utreach. In six months, Dozuki saw a 9X ROI and deal size grew by over 10X. They won five new opportunities and increased account engagement.

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Impact - Marketing And Advertising

UserGems helped Impact automate tracking of job changes among prospects and customers. Before UserGems, Impact missed opportunities due to manual processes. With UserGems, Impact generated $500K in p...ipeline and influenced 68 opportunities. The team now books an average of five extra meetings per month from UserGems leads. BDRs value UserGems leads as higher quality than others.

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New Hires & Promotions: UserGems' Newest Buyer Signal Overview

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Frequently Asked Questions(FAQ)

for UserGems

What is UserGems?

UserGems is a Sales Intelligence Software that assists sales and marketing teams in meeting their ambitious revenue targets with less stress and a more qualified pipeline. It enables salespeople to schedule more appointments every month, locate better introductions, and complete deals more quickly ensuring that no opportunity is missed.

UserGems helps them reestablish contact when clients and users transfer to a new business. Find new customers in the target accounts, automatically enrich new contacts from the Calendar, and add them to Salesforce.

Some of its features include automating time-consuming manual tasks, tapping into existing relationships to generate new pipelines, and meeting revenue targets with fewer resources, less time, and less stress and so on.

What is UserGems used for?

UserGems is a Sales Intelligence Software mainly used by its customers to Improve ROI and Acquire Customers by Contact List Management, Generation Of New Leads and Engagement Management .

What are the top features of UserGems?

Personalization, Alerts: popups & Notifications and Capture contact are some of the top features of UserGems.

Who uses UserGems?

UserGems is used by Internet, Computer Software and Management Consulting among other industries.

What are UserGems alternatives?

Uplead, Cognism, Xtract.Io and Insites are popular alternatives for UserGems.

Where is UserGems located?

UserGems is headquartered at 2443 Fillmore St #380-3416 San Francisco, CA 94115.
lightning

Peers used UserGems for contact list management and generation of new leads

UserGems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (5)
Analytics

3.83/5 ★

Read Reviews (18)
Custom Reports

3.77/5 ★

Read Reviews (47)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (5)
Analytics

3.83/5 ★

Read Reviews (18)
Custom Reports

3.77/5 ★

Read Reviews (47)

Software Failure Risk Guidance

?

for UserGems

Overall Risk Meter

Low Medium High

Top Failure Risks for UserGems

UserGems News

Product

Introducing UserGems Signal Platform

UserGems has expanded its platform to include a library of buying signals, AI-assisted research, and pre-built workflows to enhance go-to-market strategies. This update aims to help sales and marketing teams focus on high-potential buyers and automate outreach, improving efficiency and pipeline generation. The platform integrates with tools like Salesforce and Hubspot, offering personalized messaging and reliable workflows.

Read more →
Product

UserGems Launches Gem-E AI Copilot

UserGems has launched Gem-E AI Copilot, a Chrome extension designed to enhance sales team efficiency by providing AI-driven insights. This tool surfaces buying signals such as hiring trends and website activity, allowing sales reps to personalize outreach effectively. The extension aims to improve prospecting without replacing human input, as emphasized by CEO Christian Kletzl.

Read more →
Product

UserGems Announces New Buying Signal to Automate Referral Intros

UserGems has launched the Champion Referrals signal, a new feature in its Signal Library. This tool identifies current customers who previously worked at target accounts, automating workflows for referral introductions. It includes features like Slack and email notifications with pre-drafted messages, enhancing outbound sales efforts by leveraging existing customer relationships.

Read more →

UserGems Profile

Company Name

UserGems

Company Website

https://www.usergems.com/

HQ Location

2443 Fillmore St #380-3416 San Francisco, CA 94115

Employees

11-50

Social

Linkedin Twitter

Financials

SERIES A