Verloop Overview

Verloop.io addresses the challenge of enhancing customer support efficiency through AI-powered automation. This solution leverages AI chatbots to streamline end-to-end customer interactions, reducing the need for human intervention in routine queries. Businesses can build, scale, and optimize their customer support operations on a unified platform, which is crucial for handling high volumes of inquiries. Verloop.io's enterprise-grade AI promises a high return on investment by improving response times and customer satisfaction. The platform is trusted by over 500 clients, indicating its reliability in diverse industry applications. A unique feature is its ROI calculator, helping businesses quantify potential gains from implementing the solution.

Use Cases

Customers recommend Generation Of New Leads, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Verloop.

Other use cases:

  • Contact List Management
  • Conversion Management
  • Capturing Leads
  • Campaign Management
  • Identify Target Customers
  • Tracking & Monitoring Communications
  • Advertisement
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Verloop.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Improve ROI
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Verloop Use-Cases and Business Priorities: Customer Satisfaction Data

Verloop works with different mediums / channels such as Website. and Phone Calls.

Verloop's features include Bot, Ticketing, Personalization, etc. and Verloop support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Verloop analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Real time customer interactions...." Peer review by Administrator

Verloop, Qualified, Continually, Ada, Badger Maps, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Verloop.io offers a Conversational AI platform for automating customer support. Users can explore this solution to enhance and streamline their support experience.

Popular Business Setting

for Verloop

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Verloop is popular in Information Technology And Services, Marketing And Advertising, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Verloop Use Cases

How can Verloop optimize your Generation Of New Leads Workflow?

Why is Verloop the best choice for Engagement Management?

What makes Verloop ideal for Helpdesk Management?

How can Verloop optimize your Contact List Management Workflow?

How efficiently Does Verloop manage your Conversion Management?

21+ more Business Use Cases

58 buyers and buying teams have used Cuspera to assess how well Verloop solved their Conversational Marketing needs. Cuspera uses 460 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Case Studies

Financial Services

CASE STUDY Jar

Verloop.io's WhatsApp Business Platform helped Jar improve customer support. Jar used a chatbot to answer questions and create tickets. 60% of user interactions are now handled by conversational AI. ...C-SAT scores improved 2X. Jar grew from 10,000 to 1.5 crore customers, but only needed to grow their support team from 4 to 16 people. This saved time and made customer service more efficient.

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Manufacturing

CASE STUDY Astral Pipes

Verloop.io helped Astral Pipes improve customer support with conversational AI. Astral Pipes faced a surge in product and dealership inquiries that strained their support team. They launched an omnic...hannel, multilingual support system using Verloop.io on website, WhatsApp, Facebook, and Instagram. The AI collected customer details and routed queries to the right agents. This solution improved their CSAT score and made support more efficient.

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Insurance

CASE STUDY Watania Takaful

Verloop.io helped Watania Takaful improve customer support with an omnichannel conversational AI platform. The solution unified support across website, WhatsApp, and Facebook, offering service in Eng...lish and Arabic. Customers could handle claims, renewals, complaints, and buy insurance through the platform. Bot deflection improved by 54.36%. Recurring users increased by 14.89%. CSAT improved by 47.7%.

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Real Estate

CASE STUDY Marathon Realty

Verloop.io's WhatsApp chatbot helped Marathon Realty boost lead conversion rates. Marathon Realty wanted a better way to engage and qualify leads. They replaced forms and cold calls with conversation...al automation on WhatsApp. In one month, they generated nearly 2,000 leads and achieved a 55% conversion rate. 9% of leads scheduled site visits. Traffic-to-lead conversions reached up to 80% from chatbot-powered landing pages. This improved customer experience and reduced marketing costs.

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Manufacturing

CASE STUDY Astral Bathware

Verloop.io helped Astral Bathware launch an omnichannel customer support system. Astral Bathware faced a big rise in customer and dealership inquiries. Their old support system could not handle the v...olume. With Verloop.io’s conversational AI, they set up automated support on website, WhatsApp, Facebook, and Instagram. The solution works in English and Hindi. Customers can ask about products, dealerships, jobs, and more. The new system made it easier for Astral Bathware to help customers and manage inquiries.

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CASE STUDY Milaap

WhatsApp Business Platform helped Milaap boost donor engagement. Milaap faced low delivery and open rates with SMS, email, and calls. They switched to WhatsApp for two-way communication and automated... updates. This led to a 2x increase in open rates and a 10% rise in donor conversion. Donor traffic grew by 45%. The customer care workload dropped by 15%. Milaap improved response times and organizer engagement with automation.

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Video

Transforming Contact Centres with Generative AI and Automation

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Peers used Verloop for generation of new leads and engagement management

Verloop Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (10)
Analytics

3.02/5 ★

Read Reviews (11)
Custom Reports

2.26/5 ★

Read Reviews (33)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (10)
Analytics

3.02/5 ★

Read Reviews (11)
Custom Reports

2.26/5 ★

Read Reviews (33)

Software Failure Risk Guidance

?

for Verloop

Overall Risk Meter

Low Medium High

Top Failure Risks for Verloop

Verloop Digital Private Limited Profile

Company Name

Verloop Digital Private Limited

Company Website

https://verloop.io/

HQ Location

#3582, 2nd Floor, 13 G Main Road, 4th Cross, Indiranagar 2nd Stage, Bangalore , Bangalore, Karnataka 560008, IN

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES A