Home Customer Feedback Management Voxco Voxco Alternatives
Voxco: Reviews, Testimonials and Expert Opinions
(544)Survey Software & Online Tools for Data Collection
Top 16 Voxco Alternatives
Wonderflow
Simple Customer Feedback Analytics
Wonderflow is a customer feedback analytics that the teams can access and understand. It analyzes unstructured and structured feedback, to focus on what matters most: delighting customers and driving the business forward. It helps to acquire customers, enhance customer relationships and increase sales and revenue. ...
Wonderflow helps in scraping and collection of feedback from public and private sources, add sources such as ratings and reviews, contact center data, free-text NPS results, and many more. It cleans and anonymizes the feedback to ensure the highest standard for analysis and compliance and ensures excellent accuracy and granularity.
Some of its features include fast set-up, data collection, structuring data sets, configure linguistics, analyze the data, 24/7 dashboard, unlimited user accounts, custom reporting, training and e-learning, and more.
Confirmit Horizons
Customer Experience Platform to Manage Market Research and Voice of the Customer Lifecycle
Confirmit Horizons is a Customer Experience platform that makes sophisticated research simple and empowers users to capture feedback from customer, product, brand & employee experience. It manages the complete market research and voice of the customer lifecycle. It helps to improve ROI and efficiency. ...
Confirmit Horizons is an open-architecture, modular platform that includes a survey engine, authoring (creation of surveys and reports) module, and a variety of add-on modules for collecting data or feedback, panel management, data processing, data analysis, and reporting.
The Confirmit Horizons platform is available through two delivery models to ensure that it meets the specific needs of the business. It offers both SaaS and on-premise version. Its on-premise or the onsite solution is an ideal choice for customers with specific compliance requirements related to personal data, or high volumes of data collection or reporting activity.
SurveyLegend
Survey App to create mobile-friendly surveys with ease
SurveyLegend is an Online Survey Management Software that creates custom, interactive surveys, forms, questionnaires, and polls on any device. It enables users to create mobile-friendly surveys, manage survey questionnaires, customize questions and track responses. ...
SurveyLegend equips users with a useful drag and drop editor, allowing users to add, edit and remove survey content easily. Also provides users with over 70 pre-designed themes which users can utilize to create attractive surveys, facilitates customizable branding by enabling users to upload custom backgrounds, logos and images. It can share their surveys on Social media platforms like Facebook, Twitter, Linked In and Google+ as well as embed their surveys directly onto their websites or blogs.
Some of its features include creating surveys however and wherever the user wants, engaging respondents by using visual surveys, designing smarter surveys, forms or polls, using logic and branching, sharing surveys, and more.
Alida
Customer experience and insights platform for broad feedback and deep insights from the customers.
Alida is a Customer Experience Management and insights platform that empowers brands to collect and action both broad feedback and deep insights from the customers, to make decisions with them. It helps brands understand and act on their customers’ truth to improve customer experience, increase revenue and accelerate innovation. ...
Alida empowers brands to action customer feedback to constantly foster and deepen brand loyalty and advocacy. Its dynamic survey creator with over 25 different question types and an intuitive analytics interface to help brands drive better business outcomes with broad customer feedback and enables brands to create quick and engaging interactions with their customers to collect feedback or other preference data, drive calls-to-action (CTA), and engage through social media and other digital channels. It also allows to build and stay in touch with a highly engaged digital insight community of the brand’s advocates and provides the most up-to-date information about their community and the ability to monitor key performance indicators in real-time.
Cvent online survey
Online Web Survey Software for your simple and complex survey needs
Cvent online survey is a survey software that helps to collect feedback and gain insights needed to improve the business. It also helps to create survey programs that produce reliable insights for smart decision making. It helps to build brand awareness and improve ROI, track customer satisfaction levels, or identify opportunities to increase engagement. ...
It asks different questions to different individuals throughout the attendee journey to collect more accurate, personalized, and timely feedback, standardizes survey questions and track rating trends to monitor the team enhancing the value of the events programs, and easily segment the survey data to better understand feedback and opinions from attendees, exhibitors, or staff and the level of impact each audience have on the event success.
Some of its features include speaker feedback, award credits upon survey completion, NPS questions and analytics, survey logic, survey scoring, one-click feedback emails and more.
Toluna Start
End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research
Toluna Start is a consumer intelligence platform that provides access to a wide range of automated insights solutions covering survey design, integrated survey respondents and reporting dashboards including insights and recommendations. ...
It creates surveys, identifies the audience, launches surveys and analyzes results. It helps global brands solve the challenges of rigid, slow and complex traditional research platforms. With a single login, insight professionals can perform quantitative and qualitative research either through self-service solutions or through custom research programs built with the help of research and service experts.
Some of its features include quantitative and qualitative in a single platform, advanced templated, yet customizable methodologies, actionable, real-time reporting and interactive dashboards, real-time insights from a global panel of 30+ million, and more.
SurveyMethods
Online Survey Software | Data Analysis ...
"SurveyMethods has been our tool of choice for several years for accumulating data about important Supply Chain initiatives. The application's versatility and ease of use has helped us construct surveys which reaped valuable information. I also like ...the survey templates. The templates provide some interesting options and tips that we've used in other surveys. Great question set up and choices as well. Thank you SurveyMethods!
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- Nancy Azneer
Riddle Quiz Maker
Feedback tool to create quiz, collect leads & engage audience
Riddle Quiz Maker is a quiz marketing platform that creates a quiz, collect leads, and engage the audience. Its intuitive online quiz maker and marketing platform allows publishers, brands and bloggers add quizzes, personality tests, polls and more to their websites. It helps to engage the audience and find more customers. ...
It creates quiz including personality tests, polls, surveys, and more and easily send all leads to an integrated marketing tool. It also creates a lead generation form, collects quiz leads safely and converts them to more customers.
Some of its features create unlimited quizzes and engagements, collect unlimited leads and quiz responses, send leads to any email marketing tool, flexible payment, email personalized quiz results, custom quiz result landing pages and many more.
Qualtrics Customer Experience
Customer Experience Management to understand the customers’ experiences and take the right actions
Qualtrics Customer Experience is a Customer Experience Management (CXM) platform that collects feedback from across multiple channels and improves the digital customer journey. It fixes every broken experience, and increases customer loyalty and spend. It is designed to help businesses to manage their online reputation, increase positive reviews, analyze engagement trends, and improve customer retention. ...
With Qualtrics Customer Experience, users get the power of the ultimate listening engine, predictive intelligence and analytics, and full closed-loop actioning capabilities, can gain a holistic understanding of customers’ experiences and take the right actions that drive meaningful impact. It increases customer engagement and captures feedback from multiple channels such as email, SMS, web, mobile apps, and IoT devices. Its drag-and-drop integrations automatically trigger actions in CRM, ticketing systems, messaging apps and more.
Some of the features include personalized consumer insights, trend analysis, online reputation management, and behavior-based predictions.
Canny
Customer Feedback Management Tool
Canny is a Feedback Management Software. Canny is a single place for all customer feedback that saves time managing all the feedback while keeping the customers in the loop. Canny helps to capture ...
Canny prioritizes customer feedback for better product decisions, automatically following up with people when releasing a feature. It keeps the feedback loop going strong.
Qualtrics CoreXM
Experience Management Software to gather experience insights and take action
Qualtrics CoreXM is a survey management tool that provides a single platform for data collection and analysis across every part of business, from customer feedback data to product concept analysis. It is designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time. ...
It collects feedback via pre-configured surveys, analyzes open text responses using Text iQ, and measures customer sentiments through scoring. It uses the drag and drop interface, multiple question formats, and pre-built templates to create custom surveys and questionnaires. Users can collect feedback across multiple platforms, which enables companies to optimize customer engagement, improve response rates, and act on insights. Its centralized platform uses AI and machine learning to monitor survey responses in real-time, flag poor quality responses, and offer recommendations for improvement.
Key features include customer segmentation, sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, data insight reports, and more.
Qualtrics
Survey, Research & Experience Management Software | Qualtrics
Qualtrics is a Feedback Management platform that helps brands continually assess the quality of their four core experiences customers, brands, products, and employees experience insights in one place. It is designed to help businesses collect feedback from across multiple channels and improve the digital customer journey. It helps to decrease churn, increase customer lifetime value, attract and retain talent, increase engagement, improve productivity, reduce cost to serve, and more. ...
It captures and stores all experience data from customers and employees in a single system of record, the entire dataset proactively recommends the actions to take next, intelligent, customizable workflows automatically alert the right people, and trigger actions in every part of the organization. It uncovers the products, services, and experiences that customers and employees want, turns the brand into an icon, empowers organizations to take actions that put people first, and accelerates the product development cycle with all experience data on one platform.
Some of its feature include customer feedback, customized dashboard, role-based dashboard, closed-loop follow up, surveys, net promoter score (NPS), customer satisfaction (CSAT), customer effort score (CES), automated respondent management, statistical analysis, text analysis, key driver analysis, predictive analytics, and more.
Alchemer Enterprise Feedback Management Platform
Online Survey Software that helps you transform to a truly customer-centric organization
The Alchemer Enterprise Feedback Management Platform helps businesses to collect feedback and deliver better experiences for the customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. It's an easy-to-use, easy-to-implement platform, and leads the industry in speed-to-value and flexibility, to start collecting insights on day one. ...
Alchemer software is flexible to address all of the market research software needs, including collecting feedback for customer profiles, persona research, purchase tracking, new product research, website feedback, and so on, and then feeding the information into sales and product development to become truly customer-centric with easy integration with CRMs such as Salesforce and Microsoft Dynamics.
Some of its features like easy integration, advanced market research reporting, advanced survey logic, built-in actions, and complete brand control allow to fine-tune the marketing and market-research surveys, automate processes, trigger workflows, and get the work done faster and more efficiently.
Qualtrics Customer Experience
Customer Experience Management to understand the customers’ experiences and take the right actions
Qualtrics Customer Experience is a Customer Experience Management (CXM) platform that collects feedback from across multiple channels and improves the digital customer journey. It fixes every broken experience, and increases customer loyalty and spend. It is designed to help businesses to manage their online reputation, increase positive reviews, analyze engagement trends, and improve customer retention. ...
With Qualtrics Customer Experience, users get the power of the ultimate listening engine, predictive intelligence and analytics, and full closed-loop actioning capabilities, can gain a holistic understanding of customers’ experiences and take the right actions that drive meaningful impact. It increases customer engagement and captures feedback from multiple channels such as email, SMS, web, mobile apps, and IoT devices. Its drag-and-drop integrations automatically trigger actions in CRM, ticketing systems, messaging apps and more.
Some of the features include personalized consumer insights, trend analysis, online reputation management, and behavior-based predictions.
Thematic
Feedback Analysis Platform to Unlock the value of product
Thematic is a Customer Feedback Platform that helps to solve time-consuming analytical problems enabling unstructured text feedback data to be analyzed quickly and effortlessly helping with better product decisions. ...
It helps to Connect and combine feedback from chat, online reviews, surveys, and more. Connect to all feedback across channels, understand the feedback& track key points with analysis tools and alerts in-depth and highlight trends and fluctuations that other solutions miss. It also helps to get insights to the right people in the right way, with user access, dashboards and alerts.
SurveySparrow NPS
Survey Platform that turn customers into Promoters.
SurveySparrow’s NPS Survey Platform enables measure of customer loyalty across all touch-points by tracking and improving on the Net Promoter Score. In addition to customer feedback and tracking of measures on actions taken and progress, it enables new customer acquisition through promoter reviews. It can be used across industries such as Healthcare, Hospitality, Market Research and more and across all the customer facing functions such as Sales, Marketing and others. ...
The NPS Platform features include tools for creation of dynamic lists and customer segments based on various criteria, enabling responses and follow-ups based on the in-depth analysis on customer types. The NPS surveys can be automated on preference of choice of time, frequency and the recurrence mode. It also provides for Sentiment analysis to understand the loyalty factor based on the insights collected.
The platform facilitates storing of all responses in one place, and tracking facilitated all the way through to resolution. It enables branding with the business name and logo and personalized follow-up questions for promoters and detractors. It also enables integration with the existing system through Workflows and alerts.
