Voxco Overview

Voxco's actionable insights platform helps deliver exceptional CX and drive customer loyalty. Growth is maximized by leveraging gathered and measured data.

Use Cases

Customers recommend Market Research, Engaging Conversational Surveys, Helpdesk Management, as the business use cases that they have been most satisfied with while using Voxco.

Other use cases:

  • Collecting Feedback
  • Market Survey
  • Trade Show Marketing
  • Proposal & Quote Management
  • Identify Target Customers
  • Offer Management
  • Performance Management
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Business Priorities

Grow Market Share and Acquire Customers are the most popular business priorities that customers and associates have achieved using Voxco.

Other priorities:

  • Improve Customer Satisfaction
  • Improve Brand Engagement
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Voxco Use-Cases and Business Priorities: Customer Satisfaction Data

Voxco works with different mediums / channels such as Phone Calls. and Mobile.

Voxco's features include Embedded Survey Forms, Personalization, and Dashboard. and Voxco support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Voxco analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Voxco Online is a cloud-hosted online survey production and distribution system for professional market researchers with design and scripting capabilities...." Peer review from Featured Customers

Voxco, Wonderflow, Forsta ''formerly Confirmit'', SurveyLegend, Alida, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Voxco

Top Industries

  • Research
  • Information Technology and Services
  • Education

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Voxco is popular in Research, Information Technology And Services, and Education and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Voxco Use Cases

What Are the key features of Voxco for Market Research?

Why is Voxco the best choice for Engaging Conversational Surveys?

Why is Voxco the best choice for Helpdesk Management?

What makes Voxco ideal for Collecting Feedback?

How does Voxco facilitate Market Survey?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Voxco solved their Customer Feedback Management needs. Cuspera uses 544 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Voxco case study

Coyne Research
Research
Research
CASE STUDY Coyne Research

Coyne research boosts productivity by 100% with Voxco

Read More

Video

A Quick Introduction to Voxco Survey Software

Video Thumbnail

Frequently Asked Questions(FAQ)

for Voxco

What is Voxco?

Survey software that is made for (and by) professional researchers. Voxco can be used to conduct omnichannel surveys through online web survey tools (Voxco Online & Voxco Mobile), phone survey tools (Voxco CATI, IVR and Voxco TCPA Dialer) and streamline the data collection processes with the platform. Voxco users appreciate having the choice between hosted or on-premises servers, customizable data dashboards and personalized customer service. Voxco is used by 450+ global brands to conduct 50Mn+ surveys annually in 40+ countries.

USPs

Voxco is an integrated omnichannel survey platform that allows organizations to conduct surveys on multiple channels like online, offline (field surveys) and phone (CATI and IVR) channels.

Voxco CATI is a robust solution with almost 0 downtimes. The auto dialer software improves call productivity by 400%.

Voxco has a drag and drop interface for building surveys, testing and survey analysis. This reduces the scripting time by 100%.

Voxco is a complete white label survey solution that allows teams to create custom-branded themes, survey branding, custom email domain, landing pages and much more.

Voxco has survey rewards integrations with Rybbon which allows for setting up rewards programs from within the survey.

What is Voxco used for?

Voxco is a Customer Feedback Management Software mainly used by its customers to Grow Market Share and Acquire Customers by Market Research, Engaging Conversational Surveys and Helpdesk Management .

What are the top features of Voxco?

Embedded survey forms, Personalization and Dashboard are some of the top features of Voxco.

Who uses Voxco?

Voxco is used by Research, Information Technology And Services and Education among other industries.

What are Voxco alternatives?

Wonderflow, Forsta ''Formerly Confirmit'', SurveyLegend and Alida are popular alternatives for Voxco.

Where is Voxco located?

Voxco is headquartered at 1440 St Catherine St West Ste 900.
lightning

Peers used Voxco for Market research and Engaging conversational surveys

Voxco Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.70/5 ★

Read Reviews (17)
Custom Reports

4.51/5 ★

Read Reviews (62)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.70/5 ★

Read Reviews (17)
Custom Reports

4.51/5 ★

Read Reviews (62)

Software Failure Risk Guidance

?

for Voxco

Overall Risk Meter

Low Medium High

Top Failure Risks for Voxco

Voxco Profile

Company Name

Voxco

Company Website

https://www.voxco.com/

HQ Location

1440 St Catherine St West Ste 900

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRIVATE