Webex CPaaS Overview

Webex CPaaS is a cloud-based technology that enhances CX by embedding video, voice, and messaging capabilities into customer communications. Speak to an expert today.

Use Cases

Customers recommend Relationship Management, Loyalty Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Webex CPaaS.

Other use cases:

  • Advertisement
  • Campaign Management
  • Segmentation And Targeting
  • Proximity Marketing
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Improve ROI and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Webex CPaaS.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
See all business priorities See less business priorities

Webex CPaaS Use-Cases and Business Priorities: Customer Satisfaction Data

Webex CPaaS works with different mediums / channels such as Mobile. Mobile App. Promotions etc.

Webex CPaaS's features include Gamification, and Alerts: Popups & Notifications. and Webex CPaaS support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Webex CPaaS analytics capabilities include Analytics, and Custom Reports.

Webex CPaaS, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Webex CPaaS

Top Industries

  • Hospitality

Popular in

  • Small Business
  • Enterprise

Webex CPaaS is popular in Hospitality, and is widely used by Small Business, and Enterprise,

Comprehensive Insights on Webex CPaaS Use Cases

What benefits does Webex CPaaS offer for Relationship Management?

What Are the key features of Webex CPaaS for Sending & Publishing Communications?

How can Webex CPaaS optimize your Campaign Management Workflow?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Webex CPaaS solved their SMS Marketing needs. Cuspera uses 104 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Video

How to quickly build CPaaS applications with the Webex Connect Flow Builder | Developer Webinar

Video Thumbnail
lightning

Peers used Webex CPaaS for relationship management and loyalty management

Webex CPaaS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.66/5 ★

Read Reviews (2)
Custom Reports

2.82/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.66/5 ★

Read Reviews (2)
Custom Reports

2.82/5 ★

Read Reviews (3)

Webex CPaaS Integrations

Webex CPaaS integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.59/5 ★

Read Reviews (2)
Data Import

2.62/5 ★

Read Reviews (2)

Few API Integrations for Webex CPaaS

Software Failure Risk Guidance

?

for Webex CPaaS

Top Failure Risks for Webex CPaaS

Cisco Systems, Inc. News

Cisco and NTT DATA partner to transform global enterprise wireless connectivity

Cisco and NTT DATA have expanded their partnership to enhance global enterprise wireless connectivity.

25/11/2024 - source

Interactive enhances Fletcher network with Cisco services - ChannelLife New Zealand

Interactive enhances Fletcher Building's network with Cisco services, providing support and cost savings across 400 sites in New Zealand.

17/11/2024 - source

Cisco and MGM Resorts International Sign Multi-Year Agreement - Cisco Newsroom

Cisco signed a multi-year agreement with MGM Resorts International, strengthening their collaboration.

17/11/2024 - source

Cisco Systems, Inc. Feeds

CISCO REPORTS FIRST QUARTER EARNINGS

Cisco reports its first-quarter earnings, detailing financial results for the period.

12/11/2024 - source

Five Benefits of Wi-Fi Onboarding via Captive Portals

In an age where providing internet connectivity to customers has become a necessity, captive portals have become an efficient, streamlined method of onboarding users securely. One of the main reasons for its increasing popularity is the many benefits it brings to the enterprises and businesses that chose to use it. Let’s take a closer look […]

29/05/2024 - source

Occupancy Monitoring enables a safe return to campus, at Aventus

Overview & challenge Aventus, a secondary Vocational Education and Training institute in the Netherlands, operates six campuses with 1,150 instructors and staff. Their main campus is designed to handle around 8,000 to 10,000 people, and their classrooms are designed for 30 students. Post pandemic, they decided to begin at a capacity of 15 per cent […]

27/05/2024 - source

Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO