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Top 7 WhosOn Alternatives : 2025
Haptik
Virtual Assistant Platform enhancing customer experience and ROI
WhosOn and Haptik both operate in the Live Chat space, yet they cater to different audiences. WhosOn focuses on large enterprises and IT services, excelling in customer feedback and integration features. Conversely, Haptik appeals to mid-market segments, delivering extensive support through AI and social media engagement. Businesses must assess these characteristics against their customer interaction needs to choose the right solution. ...
Livechat
LiveChat | Live Chat Software and Help Desk Software
Livechat and WhosOn are both live chat solutions catering to different scales and industries. Livechat excels with extensive features supporting helpdesk management and customer engagement, favored by large enterprises in retail and software. WhosOn, though smaller in scale, focuses on fine-tuning customer satisfaction and is used primarily in IT and financial services. While Livechat offers broad integration support for complex environments, WhosOn provides cost-effective options for smaller setups. ...
inSided community
Central platform for engagement amongst customers in different categories
inSided community is a cloud-based community platform that is designed to improve client support and conversion rates. It helps to scale support, enable customer success, and increase product adoption by leveraging the power of its own community or expert users. ...
inSided community platform enables a central place for customers to start conversations, ask questions, share ideas, respond to surveys and post articles. Organize the community into topics and allow community members to comment and vote. Widgets allow for embedding relevant information on every page of the community. The availability of relevant content related to the product or service will help customers make a quick purchase decision.
inSided community features include a community platform, knowledgebase, in-product support, increased customer success productivity with easier community management, use of real usage data to scale efforts, simple customization, easy integrations, SSO and social authentication, and more.
UJET
Take your customer support into the digital age
UJET is revolutionizing customer experience through its innovative cloud contact center platform. The platform offers advanced solutions for seamless customer interactions.
Now Interact
Now Interact - Power of Artificial Intelligence
Now Interact Ltd specializes in artificial intelligence and real-time customer journey optimization. They are regarded as a market leader in their field.
OneContact CC
OneContact CC - IP-based Multimedia Contact Center ...
Onecontact-cc provides an IP-based multimedia contact center solution. It offers comprehensive campaign and list management across video, voice, chat, email, and social media.
Liveperson LiveEngage
LivePerson: The World's #1 AI-Powered Messaging Platform for ...
Liveperson LiveEngage is tailored for diverse enterprises with robust engagement and customer relationship features, powered by AI and analytics, catering to industries like computer software. WhosOn, more compact, supports similar engagement but focuses on contact and feedback management, appealing particularly to the IT and financial sectors. While LiveEngage excels in broader operational environments with extensive 24/7 support, WhosOn matches smaller enterprise needs with concentrated engagement and satisfaction tracking pathways. ...
