Yesware: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: Yesware
Brand: Yesware
Rating: 4.35 (7622 reviews)

4.35 5

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(7622)

Customer stories

Yesware helped FullContact double their team activity from 25 to over 50 activities per day. The platform gave real-time information to the team during key moments. FullContact’s go-to-market team worked faster and more efficiently. The company saw improvements in pipeline and customer retention.
Yesware helped OpFocus boost sales prospecting activities by 462%. OpFocus faced a sales productivity problem that slowed their growth. They chose Yesware to solve this challenge. The team created a repeatable process for predictable results. Increased prospecting activity led to higher revenue. OpFocus is now part of over 6,000 teams using Yesware.
Yesware helped Tufts University Advancement Division improve fundraising. Their old technology stack had limits. They chose Yesware to reach more donors. The team worked together and made changes for better results. Engaging more donors helped Tufts move their mission forward.
Yesware helped MassChallenge scale their email outreach. The team used templates and campaigns to send hundreds of personalized emails each week. Email tracking let them see which messages worked best. Salesforce sync removed manual data entry. They saved 15 hours per campaign and reached a 72% reply rate on automated email campaigns. 60% of the team adopted Salesforce sync.
Yesware helped Mimeo save 4,200 hours per month with sales automation. Mimeo used Yesware's email tracking and Gmail dashboard to get real-time data on email opens, clicks, and attachment views. This gave their sales team better insight into what works and what does not. Each rep saved 2 hours per day, and overall rep productivity increased by 10%. Mimeo now has more selling hours and better data for sales coaching.
Yesware helped Fundbox boost sales rep productivity by 30%. Fundbox used Yesware's Templates to automate follow-up and Salesforce Integration to sync sales activity. Email Tracking gave sales leaders more insight into email conversion. The team adopted Yesware 100%. Each sales rep saved 1 hour per day on admin work.

Product Business Settings

Yesware is popular in Computer Software, Internet, and Information Technology And Services industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

Live Chat

Knowledge Management

Calendar

Sales Analytics

Yesware Product Overview

Yesware equips sales teams with the tools to enhance email outreach effectiveness without the complexity of traditional platforms. It enables teams to track email interactions, such as opens and link clicks, providing insights into recipient engagement. This data-driven approach allows sales professionals to refine their strategies, increasing the likelihood of closing deals. By integrating seamlessly with Outlook and Gmail, Yesware simplifies the process of managing templates and scheduling meetings, reducing the need for back-and-forth communication. With over 6,000 teams leveraging its capabilities, Yesware is a trusted solution for scaling meaningful email outreach and driving revenue growth.

How satisfied the customers are with Yesware use-cases

Reviews

"The sales data we get from Yesware is invaluable. It allows us to easily inspect the sales cycle. determining the likelihood and timing of deals as well as uncovering specific coaching opportunities." - Dominic Garabedian

"Part of why Yesware works here is because our reps have bought into the value. It's really, really intuitive and easy-to-use." - Basile Senesi

Yesware Customer Insights, Testimonials and Case Studies

How can Yesware enhance your Communication Management process?

Yesware provides email tracking, automated follow-up, and email template creation capabilities, enabling users to monitor email engagement and streamline communication. The platform integrates with CRM systems and offers pre-made templates. However, Yesware’s functionality is limited by its inability to accurately track emails opened by firewalls and its occasional incompatibility with Gmail.

"...It works perfectly, tracks my emails and tells me when people are engaged so I can follow up with them...." Peer review by Peter DiFonzo, Senior Account Executive, Union Street Media

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What benefits does Yesware offer for Engagement Management?

Yesware Engagement Management helps users track email engagement, automate follow-up emails, and schedule phone calls. It also offers templates and reports for improved email communication and sales productivity. The system has limitations in its ability to create and manage email cadences efficiently.

"...The fact that I know when people open my email makes prospecting and following up easier...." Peer review by Casey K, Account Executive, Internet

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How can Yesware optimize your Campaign Management Workflow?

Yesware allows users to create, manage, and track email campaigns, including targeted outreach and onboarding campaigns. It provides reporting features that track opens, clicks, and conversions, aiding in understanding customer engagement and optimizing marketing strategies. The campaign management functionality, however, has limitations compared to alternative solutions.

"...You can create email campaigns, track open and reply rates, and schedule when an email should be sent...." Peer review by Verified Reviewer, Computer Software

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What benefits does Yesware offer for Sales Document Management?

Yesware allows users to track the opening of documents and emails, providing insights into customer engagement. Users can attach documents and proposals, enabling them to monitor document interaction. The platform includes flexible sending options and saved templates for improved efficiency. Yesware lacks a feature for automatically populating signature lines into merge documents.

"...There is a template to follow Discovery, one to follow up to demo, and a Contract Delivery template, etc...." Peer review by Lauren M., Computer Software

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How can Yesware enhance your Lead Engagement process?

Yesware streamlines lead engagement by automating follow-up emails and reminders, optimizing sales outreach. It allows for tracking prospect engagement and real-time notifications, enabling timely responses and increased lead conversion. A limitation is that Yesware notifications may be perceived as misleading engagement signals.

"...From prospecting to follow-ups, Yesware helps sales teams automate and streamline as many processes as possible...." 12 Best Sales Engagement Solutions for 2020

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What is Yesware?

Yesware is a sales software that allows you to easily connect with buyers, schedule meetings, follow up effectively and deliver more business. It is suited for sales team of any business who are looking for easy to use sales engagement software with Enterprise-Level Security.

It is used to simplify sales engagement through productivity tools and also provide reporting and analysis on Email activity, Recipient Engagement, Personal Tracking, Template, Campaign Dashboard and Salesforce.

The software features email tracking, template sharing, create multi-touch campaigns, Salesforce integration and LinkedIn Sales Navigator to create authentic connections right from your inbox.

What is Yesware used for?

Yesware is a Sales Engagement Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Communication Management, Engagement Management and Campaign Management .

What are the top features of Yesware?

Templates, Personalization and Alerts: popups & Notifications are some of the top features of Yesware.

Who uses Yesware?

Yesware is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Yesware alternatives?

GMass, Ebsta Revenue Intelligence, Autoklose and Mailshake are popular alternatives for Yesware.

Where is Yesware located?

Yesware is headquartered at 75 Kneeland St, 15th Fl, Boston, MA 02111.

11 buyers and buying teams have used Cuspera to assess how well Yesware solved their Sales Engagement needs. Cuspera uses 7622 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

CUSTOMERS	TESTIMONIALS
Dominic Garabedian VP of Sales Mimeo	The sales data we get from Yesware is invaluable. It allows us to easily inspect the sales cycle. determining the likelihood and timing of deals as well as uncovering specific coaching opportunities. Testimonial By Dominic Garabedian
Basile Senesi Head of Sales Fundbox	Part of why Yesware works here is because our reps have bought into the value. It's really, really intuitive and easy-to-use. Testimonial By Basile Senesi
Tim Bertrand Chief Revenue Officer Acquia	Yesware is rare among sales tools in that it’s equally beloved by the reps and the managers. I’d highly recommend Yesware to any sales leader who wants better, more actionable data to drive predictable sales processes. Testimonial By Tim Bertrand

CUSTOMERS	TESTIMONIALS
Dominic Garabedian VP of Sales Mimeo	The sales data we get from Yesware is invaluable. It allows us to easily inspect the sales cycle. determining the likelihood and timing of deals as well as uncovering specific coaching opportunities. Testimonial By Dominic Garabedian
Basile Senesi Head of Sales Fundbox	Part of why Yesware works here is because our reps have bought into the value. It's really, really intuitive and easy-to-use. Testimonial By Basile Senesi
Tim Bertrand Chief Revenue Officer Acquia	Yesware is rare among sales tools in that it’s equally beloved by the reps and the managers. I’d highly recommend Yesware to any sales leader who wants better, more actionable data to drive predictable sales processes. Testimonial By Tim Bertrand