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Zoho CRM: Reviews, Testimonials and Expert Opinions

4.15 5
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Zoho CRM | Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are

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Top 24 Zoho CRM Alternatives

HubSpot CRM

For Sales Leaders

4.38

HubSpot CRM Icon

HubSpot CRM

4.38
★★★★★
★★★★★
For Sales Leaders

HubSpot a free CRM platform with full suite of sales productivity tools to sell more in an efficient manner. It provides full visibility to sales pipeline in real-time. It benefits sales leaders, sales reps, marketers, customer service teams, operations team, and business owners. It helps to acquire customers, manage customer relationships and increase sales and revenue. ...

HubSpot CRM provides near real-time view of sales pipeline in a easy-to-use visual dashboard. It helps sales leaders manage performance of their team members, get visibility on quota attainment, and provides all performance data to coach the sales team members. It enables sales and marketing teams with tools to increase productivity and get all the tracking, reporting, and third-party integrations required with less work and remove friction from the sales process.

Some of its features include email tracking and notifications, email templates and scheduling, Gmail and Outlook integration, meeting scheduling, company insights, contact management, and many more.

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Hubspot Sales Hub

Fully featured Sales CRM and Sales Engagement Software

4.47

Hubspot Sales Hub Icon

Hubspot Sales Hub

4.47
★★★★★
★★★★★
Fully featured Sales CRM and Sales Engagement Software

HubSpot sales hub is a sales service platform for sales teams which helps them to get all sales activities organized in one place. Using Hubspot sales teams can get lead notifications, automate tracking of all sales interactions. ...

It provides automated workflows for outreach, ability to create and share email templates, follow up with prospects, set up meetings with prospects, deal management and helps in tracking sales pipeline.

It uses several state-of-the-art technologies such as email sequencing, playbooks, inbox profiling, email tracking etc. to provide capabilities for sales pipeline management.

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Salesforce Sales Cloud

Sales Performance Management Software

4.36

Salesforce Sales Cloud Icon

Salesforce Sales Cloud

4.36
★★★★★
★★★★★
Sales Performance Management Software

Salesforce sales cloud is a customer relationship management and automation platform for sales teams to convert leads, close deals and understand the health of entire business in both B2B as well as B2C contexts. ...

It brings all the customer and prospect information together in an integrated platform, provides access to thousands of applications through its AppExchange marketplace and allows users to share information or ask questions using a real time collaboration feature with primary contact, opportunity, lead and data management, workflows for approval processes, sales forecasting, file sync and share and dashboards and reporting.

It provides AI driven insights from popular social media sites such as Facebook, Twitter, LinkedIn within the platform for account and contact management. It provides automatic lead scoring and routing for leads management and It automatically updates and enriches the account, contact and lead data that drives most important sales and marketing processes using AI.

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Pipedrive

Sales CRM & Pipeline Management Software

4.48

Pipedrive Icon

Pipedrive

4.48
★★★★★
★★★★★
Sales CRM & Pipeline Management Software

Pipedrive is a sales management CRM tool designed for the sales and marketing professionals to help them handle all the admin related tasks and focus only towards boosting sales. The platform is ...

The AI powered sales assist feature inbuilt in the tool provides personalized inputs on performance, automation recommendations and trend charts. To help reflect on the sales process, the UI of the tool offers customization of workflows using drag-and-drop interface.

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Sugar CRM

SugarCRM: #1 Rated Customer Relationship Management Software

3.85

Sugar CRM Icon

Sugar CRM

3.85
★★★★★
★★★★★
SugarCRM: #1 Rated Customer Relationship Management Software

SugarCRM is a customer relationship management and marketing automation platform for marketing, sales and services teams to achieve marketing automation and to collaborate across the entire customer lifecycle. ...

It primarily helps with lead management, inbound marketing, marketing analytics, sales forecasting, quote management and customer journey management. It can be deployed on the cloud or on prem.

It comes with built in automation and analytics.

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Freshsales

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

4.69

Freshsales Icon

Freshsales

4.69
★★★★★
★★★★★
AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships. ...

The key features of the software include Built-in email and phone, AI-based lead scoring, Workflow automation, Visual sales pipeline and actionable insights. The software is available in more than 30 languages, supports multiple currencies and hosts over 75 apps that can be seamlessly integrated with it to enhance productivity.

Freshsales automatically captures all the website traffic as leads, cluster them based on their web activity and assigns to the relevant salesperson. It collects data and segments activities based on a contact’s behavior and runs analytics to give a 360 degree customer view.

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Agile CRM

Automate your sales, marketing, and service in one platform

4.30

Agile CRM Icon

Agile CRM

4.30
★★★★★
★★★★★
Automate your sales, marketing, and service in one platform

Agile CRM is a robust cloud-based customer relationship management software that integrates core functionalities of sales, marketing, service, and web engagement platforms into a single unified solution. ...

Agile CRM offers a massive set of features including project management, contact management, scheduling, sales and marketing automation, customer service, email tracking, landing pages, and social media marketing to name a few. With Agile CRM, users have a unified platform that puts all the information as well as people on a single page, streamlining their tasks, enhances communication and collaboration, and greatly improves productivity and output both at individual and collective levels.

Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. It supports full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, pop ups, offers, surveys and signup forms.

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Salesforce CRM

Customer Relationship Management solution that brings companies and customers together

4.39

Salesforce CRM Icon

Salesforce CRM

4.39
★★★★★
★★★★★
Customer Relationship Management solution that brings companies and customers together

Salesforce CRM is a cloud-based customer relationship management (CRM) software that helps businesses connect with and get more information about their customer base. It helps marketing, sales, commerce, service and IT teams work as one from anywhere to keep the customers happy everywhere. ...

Salesforce CRM a hassle-free contact management by giving access to critical data of the customers and interaction history. It gives a complete customer picture including insights and engage-enhancement strategies. Users can use the social data of the customers for a deeper understanding of their particular behavior regarding any product or service.

Cloud-based contact management enables collaboration in the organization. Share insights and important documents to create a knowledge-sharing workplace. It traces the movement of the deals by accessing all the contact data.

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Insightly CRM

CRM Software for Gmail, G Suite and Outlook.

4.15

Insightly CRM Icon

Insightly CRM

4.15
★★★★★
★★★★★
CRM Software for Gmail, G Suite and Outlook.

Insightly is a customer relationship management (CRM) tool designed for marketing, Sales, and Project Management professionals to assist in complex sales and marketing campaigns. The platform ...

The software provides Gmail and Outlook plugins, and tools that helps to integrate with other systems. The marketing campaign effectiveness can be measured using segmenting and speaking with the audiences, sharing content on every interaction and utilizing the customizable dashboard. The business processes can be streamlined further with the help of custom objects and apps.

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ConvergeHub

All-in-One Customer Management Platform

4.61

ConvergeHub Icon

ConvergeHub

4.61
★★★★★
★★★★★
All-in-One Customer Management Platform

Convergehub CRM is an all-in-one CRM software that can be used in enterprises and businesses of all sizes across various industries. It enables managing Sales, Marketing, Customer Support and Billing from one unified platform. ...

The software includes Sales Automation features that enable assigning the right lead to the right rep using lead capture and lead distribution functionality, and faster deal closures due to automated pipeline management and workflow automation tools.

Convergehub’s Marketing automation feature enables increased ROI with its personalised, automated campaigns across various channels such as email, social media and web. Visual, context rich reports provide real-time view on campaign status. The software provides automated Helpdesk features that enable better understanding of the customer and enhanced services, and a personalized approach to customer support.

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GreenRope

CRM with Marketing Automation for maximum growth and efficiency

4.37

GreenRope Icon

GreenRope

4.37
★★★★★
★★★★★
CRM with Marketing Automation for maximum growth and efficiency

GreenRope is a CRM that includes Marketing Automation platform that provides powerful and easy to use marketing automation, email marketing, and social media integration. It helps to increase sales and revenue and acquire customers. ...

GreenRope is the all-in-one CRM that accelerates growth by increasing awareness, generating leads, and driving conversions. Users can leverage advanced automation, predictive analytics, and artificial intelligence (AI) with an intuitive, easy-to-use interface.

GreenRope's features are built to help communicate with leads and clients. Some of the tools that help to engage the contacts include GreenRope’s Marketing that helps to bring omnichannel experiences to leads and customers right from email marketing and lead nurturing to websites, landing pages, social media management, and more. Its sales software has the tools needed to develop stronger relationships with leads and clients and most importantly, close more deals. GreenRope’s Operations help to run and manage a business while bringing in the components required from sales and marketing. It provides marketing and sales personnel the additional data they need to bring in leads and convert them into loyal customers.

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Less Annoying CRM

Simple Contact Management for Small Business

4.78

Less Annoying CRM Icon

Less Annoying CRM

4.78
★★★★★
★★★★★
Simple Contact Management for Small Business

Less annoying is a CRM tool designed for small businesses to help manage contacts, track leads, and follow-ups. The platform helps in contact management by offering a single screen to access ...

The platform is hosted on cloud, making it easy to access information from any device without syncing or installing. Also, it automatically installs updates.

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Salesforce Sales Cloud

Sales Performance Management Software

4.36

Salesforce Sales Cloud Icon

Salesforce Sales Cloud

4.36
★★★★★
★★★★★
Sales Performance Management Software

Salesforce sales cloud is a customer relationship management and automation platform for sales teams to convert leads, close deals and understand the health of entire business in both B2B as well as B2C contexts. ...

It brings all the customer and prospect information together in an integrated platform, provides access to thousands of applications through its AppExchange marketplace and allows users to share information or ask questions using a real time collaboration feature with primary contact, opportunity, lead and data management, workflows for approval processes, sales forecasting, file sync and share and dashboards and reporting.

It provides AI driven insights from popular social media sites such as Facebook, Twitter, LinkedIn within the platform for account and contact management. It provides automatic lead scoring and routing for leads management and It automatically updates and enriches the account, contact and lead data that drives most important sales and marketing processes using AI.

Read more

Salesforce CRM

Customer Relationship Management solution that brings companies and customers together

4.39

Salesforce CRM Icon

Salesforce CRM

4.39
★★★★★
★★★★★
Customer Relationship Management solution that brings companies and customers together

Salesforce CRM is a cloud-based customer relationship management (CRM) software that helps businesses connect with and get more information about their customer base. It helps marketing, sales, commerce, service and IT teams work as one from anywhere to keep the customers happy everywhere. ...

Salesforce CRM a hassle-free contact management by giving access to critical data of the customers and interaction history. It gives a complete customer picture including insights and engage-enhancement strategies. Users can use the social data of the customers for a deeper understanding of their particular behavior regarding any product or service.

Cloud-based contact management enables collaboration in the organization. Share insights and important documents to create a knowledge-sharing workplace. It traces the movement of the deals by accessing all the contact data.

Read more

Second CRM

CRM Solutions & Tools for Business Productivity. | SecondCRM

3.92

Second CRM Icon

Second CRM

3.92
★★★★★
★★★★★
CRM Solutions & Tools for Business Productivity. | SecondCRM

"We had three requirements for the selection of a CRM system. Firstly, a Malaysian CRM company with a good track record, trusted hosting service for data security and lastly, local support that could be reached anytime. Second CRM has met all three r...equirements and surpassed our expectations. " - Christopher P

Streak

CRM In Your Inbox | Your CRM Right Inside Gmail‎

4.54

Streak Icon

Streak

4.54
★★★★★
★★★★★
CRM In Your Inbox | Your CRM Right Inside Gmail‎

Streak is a CRM for Gmail. It can be used by Sales teams, Business Development teams, Partnership management, and by Hiring and Support teams. Streak CRM is built into GMail and can be used for ...

Stream CRM within GMail features managing of workflow such as lead pipeline, fund-raising, candidate management, projects and such through the Inbox. All context, contacts and customised tracking are available in the Inbox and can be viewed with context. All the spreadsheet features can be availed for personalising and tracking.

Streak CRM can be used on the go, on mobile.

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Insightly CRM

CRM Software for Gmail, G Suite and Outlook.

4.15

Insightly CRM Icon

Insightly CRM

4.15
★★★★★
★★★★★
CRM Software for Gmail, G Suite and Outlook.

Insightly is a customer relationship management (CRM) tool designed for marketing, Sales, and Project Management professionals to assist in complex sales and marketing campaigns. The platform ...

The software provides Gmail and Outlook plugins, and tools that helps to integrate with other systems. The marketing campaign effectiveness can be measured using segmenting and speaking with the audiences, sharing content on every interaction and utilizing the customizable dashboard. The business processes can be streamlined further with the help of custom objects and apps.

Read more

Microsoft Dynamics 365 for Sales

Sales Force Automation | Microsoft Dynamics 365

3.82

Microsoft Dynamics 365 for Sales Icon

Microsoft Dynamics 365 for Sales

3.82
★★★★★
★★★★★
Sales Force Automation | Microsoft Dynamics 365

Microsoft Dynamics 365 for Sales is a sales automation and forecasting business application that is part of the Dynamics 365 platform. It enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster. ...

Microsoft Dynamics 365 for Sales keeps track of accounts and contacts, nurtures sales from lead to order, and creates sales collateral. Microsoft Dynamics 365 for Sales capabilities include enabling smarter selling with contextual AI, empower sellers to build relationships, boost sales productivity with seamless tools, improve coaching and sales performance, increase sales profitably with advanced insights, innovate with sales solutions built to evolve and more.

Microsoft Dynamics 365 for Sales API Access, Cadence, Contact Management, Contract Management, Database Management, Funnel Reporting, Integrations, Partner Tracking, Performance Reporting, Pipeline Management, Product & Price Control, Sales Gamification, Quotation Handling, Task Assignment, Territory/Quota Management, Cloud, On-premise and more. It creates marketing lists and campaigns, and even follows service cases associated with specific accounts or opportunities. The Unified Interface framework uses responsive web design principles to provide an optimal viewing and interaction experience for any screen size, device, or orientation.

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Copper

CRM Software Built for Google & G-Suite

4.50

Copper Icon

Copper

4.50
★★★★★
★★★★★
CRM Software Built for Google & G-Suite

Copper is a CRM software for small, mid-sized and enterprise companies to manage sales leads to improve customer relationship and grow business. The CRM is built on G Suite, enabling users to integrate all information associated with G Suite is made accessible from one place. ...

It is primarily used to improve sales productivity, collaborate and manage tasks efficiently and integrate with all G Suite products

Sales productivity features include lead management, contact management, visual pipeline management. Task management includes ready-to-use e-mail templates, e-mail sync and notifications. Collaboration tools include workflow automation with integration options available

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Freshsales

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

4.69

Freshsales Icon

Freshsales

4.69
★★★★★
★★★★★
AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships. ...

The key features of the software include Built-in email and phone, AI-based lead scoring, Workflow automation, Visual sales pipeline and actionable insights. The software is available in more than 30 languages, supports multiple currencies and hosts over 75 apps that can be seamlessly integrated with it to enhance productivity.

Freshsales automatically captures all the website traffic as leads, cluster them based on their web activity and assigns to the relevant salesperson. It collects data and segments activities based on a contact’s behavior and runs analytics to give a 360 degree customer view.

Read more

NetHunt CRM

Simple, yet powerful CRM for small businesses

4.67

NetHunt CRM Icon

NetHunt CRM

4.67
★★★★★
★★★★★
Simple, yet powerful CRM for small businesses

NetHunt CRM is a customer relationship management (CRM) software solution purpose-built to work closely with Gmail accounts and Google applications. It enables businesses to manage interactions and records directly from the inbox. ...

NetHunt CRM allows users to turn G Suite into a unified CRM hub, making it easy for users and their team to handle sales and marketing campaigns as well as customer support efforts without relying on a separate business system. It generates leads via email, chat messages and social media and provides all CRM updates through these platforms.

NetHunt features include data import, shared conversations, integration with G Suite, one-click leads capture, extensive customization, duplicates management, email templates, pipeline management, organized customer base, and more.

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4.00

Whiz Sales Icon

Whiz Sales

4.00
★★★★★
★★★★★

MessageDesk

Business Text Messaging for Smarter Operations

4.00

MessageDesk Icon

MessageDesk

4.00
★★★★★
★★★★★
Business Text Messaging for Smarter Operations

MessageDesk keeps businesses and organizations connected to their contacts and customers and solves hard communications problems in smarter, simpler business text messaging ways and empowers with educational and technical needs to save time, increase efficiency, grow and flourish. ...

MessageDesk helps contacts, customers, clients, contractors, and team mates keep connected. It helps to get paid faster. Schedule reminders and book appointments. Automate texting with autoresponders, and out-of-office texts and keep connected to customers with conversational text messaging.

Its features are payments get faster when customers pay by text. Schedule reminders, receive payments and auto-answer account questions. Texts to grow lists, market and start sales conversations, collect reviews and feedback from polls and surveys, and more.

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CompanyHub CRM

Sales Automation CRM for Sales Teams

4.61

CompanyHub CRM Icon

CompanyHub CRM

4.61
★★★★★
★★★★★
Sales Automation CRM for Sales Teams

CompanyHub CRM is a sales automation CRM that offers sales teams a single and centralized platform from which to manage leads and sales pipeline activity. It is a fully customizable CRM, equips users with intelligent follow-up suggestions, a 360° contact view and email syncing and tracking functionality. ...

CompanyHub CRM enables users to visualize their deal pipeline, create reports and analyze sales performance. It permits users to bulk send, schedule and personalize emails. By syncing and tracking email activity, CompanyHub enables users to capture and create leads automatically as well as track email opens and link clicks accurately, follow-up reminders after a long period of inactivity or lack of interaction with sales prospects.

CompanyHub CRM features include lead management, email automation, sales pipeline, sales reporting, customizable CRM, sales bots, and integrations.

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