Zoho Docs Overview

Zoho WorkDrive is a collaborative platform for teams to store, share, and manage files. It supports seamless teamwork on files of any size.

Use Cases

Customers recommend Collaboration, Sales Document Management, Content Sharing, as the business use cases that they have been most satisfied with while using Zoho Docs.

Other use cases:

  • Digital Marketing
  • Engaging And Following Up
  • Call Analytics
  • Sending & Publishing Communications
  • Workflow Management
  • Advertisement
  • Content Curation
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho Docs.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Grow Market Share
  • Launch New Products
See all business priorities See less business priorities

Zoho Docs Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Docs works with different mediums / channels such as Phone Calls.

Zoho Docs's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Zoho Docs support capabilities include Chat Support, Email Support, Phone Support, etc. also Zoho Docs analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho WorkDrive allows us to have a single repository for everything we're working on which makes us more organized. In fact, it is more reliable and easier to use than Google Drive for Teams." - Jamie Lupton

Peer review evidence (same sources as the product rating summary)

"...Zoho Docs is a big help for me because not only that it serves like my extra storage online, I can easily share documents, place some extra security layer or limit access and even collaborate with people...." Peer review by Julianne Y, Sales Specialist
"...I have storing documents in Zoho docs...." Peer review by User
"...They can view the file's timeline and remove access, even after the link is shared...." Case Study Craigburn Capital

Zoho Docs, Docsvault, Templafy, FreeBusy, Revver, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Docs

Top Industries

  • Marketing and Advertising
  • Internet
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Docs is popular in Marketing And Advertising, Internet, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Docs Customer wins, Customer success stories, Case studies

How can Zoho Docs optimize your Collaboration Workflow?

Why is Zoho Docs the best choice for Sales Document Management?

What benefits does Zoho Docs offer for Content Sharing?

How does Zoho Docs address your Digital Marketing Challenges?

What makes Zoho Docs ideal for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Zoho Docs solved their Content Management Systems needs. Cuspera uses 1409 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

CUSTOMERS TESTIMONIALS
Zoho Docs testimonial

Jamie Lupton

Managing Director

Alfafado Ltd.

Zoho WorkDrive allows us to have a single repository for everything we're working on which makes us more organized. In fact, it is more reliable and easier to use than Google Drive for Teams. Testimonial By Jamie Lupton
Zoho Docs testimonial

Laura Skillen

Executive Director of External Relations

International Mediation Institute

Zoho WorkDrive has become invaluable to us as an organization, and the automatic back-ups and file retention give us peace of mind Testimonial By Laura Skillen
Zoho Docs testimonial

Alex Dibben

Managing Director

Expect Best Ltd.

We would recommend Zoho WorkDrive to any business of any size. It's refreshing to see the features they have added to the platform each time rather than leaving us with a 'want' for more each time we use it. Please keep up the great software so that we can focus on being efficient at what we do! Th...anks, Zoho.

Testimonial By Alex Dibben
CUSTOMERS TESTIMONIALS
Zoho Docs testimonial

Jamie Lupton

Managing Director

Alfafado Ltd.

Zoho WorkDrive allows us to have a single repository for everything we're working on which makes us more organized. In fact, it is more reliable and easier to use than Google Drive for Teams. Testimonial By Jamie Lupton
Zoho Docs testimonial

Laura Skillen

Executive Director of External Relations

International Mediation Institute

Zoho WorkDrive has become invaluable to us as an organization, and the automatic back-ups and file retention give us peace of mind Testimonial By Laura Skillen
Zoho Docs testimonial

Alex Dibben

Managing Director

Expect Best Ltd.

We would recommend Zoho WorkDrive to any business of any size. It's refreshing to see the features they have added to the platform each time rather than leaving us with a 'want' for more each time we use it. Please keep up the great software so that we can focus on being efficient at what we do! Th...anks, Zoho.

Testimonial By Alex Dibben
 

Nigerian businesses - Various - Medium

Zoho brings AI to Nigeria’s tax and accounting challenge

Nigeria

Zoho launched a Nigeria-specific version of Zoho Books, integrating AI to automate tax compliance and financial management for Nigerian businesses. The platform addresses local VAT, withholding tax, ...and e-invoicing, aiming to streamline operations and reduce costs. Zoho targets medium-sized enterprises, promoting AI adoption to enhance productivity and compliance.

Read on →
 

Motilal Oswal Financial Services Ltd. - Financial Services - Large

Zoho Powers Enterprise Operations and Data Transformation at Motilal Oswal Financial Services

Mumbai, India

Zoho's unified enterprise platform has been deployed by Motilal Oswal Financial Services Ltd. to modernize its operations across 15 business verticals. The platform integrates Zoho CRM Plus, Zoho Dat...aPrep, Zoho Desk, Zoho Cliq, and Zoho Directory, enabling a consistent Customer 360 view for over 10,000 users. This deployment enhances customer engagement and data transformation, processing over 1 billion rows of customer data monthly.

Read on →
 

Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) - Government Agency - Large

Zoho, SMEDAN unleash N20bn digital push for 25, 000 Nigerian MSMEs

Abuja, Nigeria

Zoho partners with SMEDAN to launch a N20 billion digital support program for 25,000 Nigerian MSMEs. The initiative provides Zoho wallet credits for over 60 cloud-based applications and includes trai...ning and technical support. This effort aims to reduce technology adoption costs and enhance digital capabilities for small businesses in Nigeria.

Read on →
 

Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice as fast as previous solutions. Automations and integrations with Twilio..., Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

 

Specialized Packaging Group (SPG) - Manufacturing - Large

Chicago, USA

Zoho One helped SPG unify 143 users across 30 manufacturing sites. Before Zoho, each site managed sales and customer data separately, causing duplicated work and no clear view of business performance.... With Zoho One, SPG standardized sales processes, integrated CRM with project management, and enabled real-time data sharing. Leadership now uses analytics to spot new market opportunities and track why deals are won or lost. SPG moved from siloed operations to a single, data-driven organization.

 

Shiji Group - Hospitality - Very Large

Beijing, China

Shiji Group used Zoho Desk to support its global expansion. The company needed a scalable ticketing system for its hospitality technology business. Zoho Desk was chosen for its usability, fast implem...entation, and custom features. Shiji integrated Zoho Desk with Zoho CRM, Analytics, and other tools. The solution enabled automation, multi-channel support, and custom workflows. Shiji now resolves customer tickets quickly and manages performance with Zoho Desk metrics.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Zoho Docs

What is Zoho Docs?

Zoho Docs is a Collaboration Software. Zoho Docs is a cloud-based software designed to manage, share, and store all files online. It serves as a collaboration platform and organizer of all business files – documents, presentation, spreadsheets – and even personal files such as pictures, movies, and music.

Zoho Docs is a feature-rich solution for securely storing and managing files. Users can create, upload, and share files of different formats, all without having to install any software. It stores all files, images, and music in a central location and shares them effortlessly. It supports email-to-upload which allows users to upload files by emailing them to email addresses generated by Zoho. Secure file transfer allows users to manage, edit and share documents using their desktops and mobile devices. Users can save videos, product screenshots, and even entire databases of all file sizes.

The Zoho Docs platform brings with it extended functionality through integration with Zoho Office Suite – a set of editing, presentation, and publishing tools. The solution employs authentication, encryption, file backup and virus/malware detection algorithms for data security.

What is Zoho Docs used for?

Zoho Docs is a Content Management Systems Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Sales Document Management and Content Sharing .

What are the top features of Zoho Docs?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Zoho Docs.

Who uses Zoho Docs?

Zoho Docs is used by Marketing And Advertising, Internet and Professional Training & Coaching among other industries.

What are Zoho Docs alternatives?

Docsvault, Templafy, FreeBusy and Revver are popular alternatives for Zoho Docs.

Where is Zoho Docs located?

Zoho Docs is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Docs for collaboration and sales document management

Zoho Docs Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (16)
Custom Reports

4.33/5 ★

Read Reviews (74)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (16)
Custom Reports

4.33/5 ★

Read Reviews (74)

Software Failure Risk Guidance

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for Zoho Docs

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Docs

Zoho Corporation Pvt. Ltd News

Product

Zoho Launches Nigeria Edition of Zoho Books for VAT, E-Invoicing Compliance

Zoho launched the Nigeria edition of Zoho Books, a cloud-based accounting solution, to aid businesses in VAT and e-invoicing compliance. This edition includes AI-native financial tools for managing finances, offering features like VAT rate automation, e-invoice submission, and anomaly detection. The launch is part of Zoho's finance suite, which includes various applications tailored for local tax needs in multiple countries.

Product

Zoho Books is now ICAEW accredited

Zoho Books has received accreditation from the Institute of Chartered Accountants in England and Wales (ICAEW), affirming its compliance with high standards in accounting software. This accreditation ensures Zoho Books meets stringent technical and functional criteria, enhancing its reliability for businesses and finance professionals in the UK.

Product

Zoho Books Launches Nigeria Edition for Tax Compliance

Zoho launched a Nigeria edition of Zoho Books, integrating local tax compliance features with its cloud-based accounting platform. The software automates VAT and e-invoicing processes, aligning with Nigeria's digital tax administration. It includes AI tools like Ask Zia for financial insights, enhancing compliance and financial management for Nigerian businesses.

Product

Zoho Sign takes a bite of Apple's latest: iOS 27, iPadOS 27, and macOS Golden Gate

Zoho Sign has integrated with Apple's latest operating systems, iOS 27, iPadOS 27, and macOS Golden Gate, enhancing its functionality with features like app resizability, on-device awareness, and Siri AI integration. These updates improve user experience by allowing seamless multitasking, quick access to document information, and voice-command management of agreements.

Zoho Corporation Pvt. Ltd Profile

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE