Zoho Docs Overview

Zoho WorkDrive is a collaborative platform for teams to store, share, and manage files. It supports seamless teamwork on files of any size.

Use Cases

Customers recommend Collaboration, Sales Document Management, Content Sharing, as the business use cases that they have been most satisfied with while using Zoho Docs.

Other use cases:

  • Digital Marketing
  • Engaging And Following Up
  • Call Analytics
  • Sending & Publishing Communications
  • Workflow Management
  • Advertisement
  • Content Curation
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho Docs.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Grow Market Share
  • Launch New Products
See all business priorities See less business priorities

Zoho Docs Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Docs works with different mediums / channels such as Phone Calls.

Zoho Docs's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Zoho Docs support capabilities include Chat Support, Email Support, Phone Support, etc. also Zoho Docs analytics capabilities include Analytics, and Custom Reports.

Reviews

"We chose WorkDrive as it turned out to be value for money for us without having to compromising on features. We can organize and manage our training materials from a single place. Set restrictions on who can share files or download them. We no longe...r worry about the security of our digital assets anymore." - Akshat Jindal

Zoho Docs, Strapi, DialogsCMS, WeTransfer, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Docs

Top Industries

  • Marketing and Advertising
  • Internet
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Docs is popular in Marketing And Advertising, Internet, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Docs Use Cases

What solutions does Zoho Docs provide for Collaboration?

What Are the key features of Zoho Docs for Sales Document Management?

How can Zoho Docs enhance your Content Sharing process?

How does Zoho Docs facilitate Digital Marketing?

What makes Zoho Docs ideal for Engaging And Following Up?

25+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoho Docs solved their Content Management Systems needs. Cuspera uses 1409 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Docs testimonial

Akshat Jindal

TalentMark

We chose WorkDrive as it turned out to be value for money for us without having to compromising on features. We can organize and manage our training materials from a single place. Set restrictions on who can share files or download them. We no longer worry about the security of our digital assets a...nymore.

Testimonial By Akshat Jindal
Zoho Docs testimonial

Bob Sullivan

Vector Solutions

Zoho Workdrive is a key tool in collaborating with our multiple clients all in one place. Our clients are able to securely upload files they need, and we are able to see all our clients files in one place. Testimonial By Bob Sullivan
Zoho Docs testimonial

Esteban Rojas

SeguroInteligente.mx

WorkDrive is a big data solution because, by focusing on teams, it gives a greater push to meet the organizational and corporate objectives of the company I work for. I recommend it more than Google Drive, by far Testimonial By Esteban Rojas
CUSTOMERS TESTIMONIALS
Zoho Docs testimonial

Akshat Jindal

TalentMark

We chose WorkDrive as it turned out to be value for money for us without having to compromising on features. We can organize and manage our training materials from a single place. Set restrictions on who can share files or download them. We no longer worry about the security of our digital assets a...nymore.

Testimonial By Akshat Jindal
Zoho Docs testimonial

Bob Sullivan

Vector Solutions

Zoho Workdrive is a key tool in collaborating with our multiple clients all in one place. Our clients are able to securely upload files they need, and we are able to see all our clients files in one place. Testimonial By Bob Sullivan
Zoho Docs testimonial

Esteban Rojas

SeguroInteligente.mx

WorkDrive is a big data solution because, by focusing on teams, it gives a greater push to meet the organizational and corporate objectives of the company I work for. I recommend it more than Google Drive, by far Testimonial By Esteban Rojas

Case Studies

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Frequently Asked Questions(FAQ)

for Zoho Docs

What is Zoho Docs?

Zoho Docs is a Collaboration Software. Zoho Docs is a cloud-based software designed to manage, share, and store all files online. It serves as a collaboration platform and organizer of all business files – documents, presentation, spreadsheets – and even personal files such as pictures, movies, and music.

Zoho Docs is a feature-rich solution for securely storing and managing files. Users can create, upload, and share files of different formats, all without having to install any software. It stores all files, images, and music in a central location and shares them effortlessly. It supports email-to-upload which allows users to upload files by emailing them to email addresses generated by Zoho. Secure file transfer allows users to manage, edit and share documents using their desktops and mobile devices. Users can save videos, product screenshots, and even entire databases of all file sizes.

The Zoho Docs platform brings with it extended functionality through integration with Zoho Office Suite – a set of editing, presentation, and publishing tools. The solution employs authentication, encryption, file backup and virus/malware detection algorithms for data security.

What is Zoho Docs used for?

Zoho Docs is a Content Management Systems Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Sales Document Management and Content Sharing .

What are the top features of Zoho Docs?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Zoho Docs.

Who uses Zoho Docs?

Zoho Docs is used by Marketing And Advertising, Internet and Professional Training & Coaching among other industries.

What are Zoho Docs alternatives?

Strapi, DialogsCMS, WeTransfer and AgilityCMS are popular alternatives for Zoho Docs.

Where is Zoho Docs located?

Zoho Docs is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Docs for collaboration and sales document management

Zoho Docs Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (16)
Custom Reports

4.33/5 ★

Read Reviews (74)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (16)
Custom Reports

4.33/5 ★

Read Reviews (74)

Software Failure Risk Guidance

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for Zoho Docs

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Docs

Zoho Corporation Pvt. Ltd News

Product

Introducing Zoho Backstage 3.0: Smarter tools for impactful events

Zoho has launched Zoho Backstage 3.0, enhancing its event management platform with accessibility features, smarter RSVP management, and a redesigned mobile app. The update includes new tools for ticketing, communication, and compliance, such as dynamic pricing, WhatsApp integration, and HIPAA compliance. These enhancements aim to improve event planning, attendee engagement, and operational efficiency.

Product

Introducing Zia Hubs: An intelligent tool to extract information from raw enterprise data

Zoho has introduced Zia Hubs, an AI-driven tool within Zoho WorkDrive, designed to unify and analyze scattered enterprise data. This tool organizes content into dedicated hubs, enabling seamless access to business intelligence across platforms without altering existing file structures. Currently in beta in the US, Zia Hubs aims to enhance productivity by providing centralized insights and is set for public release by Q3 2025.

Product

Nova release '25: From intelligent automation to deeper insights

Zoho SalesIQ's Nova '25 release introduces over 25 new features and enhancements. Key updates include AI-driven automation, expanded IM channel capabilities, and new integrations with Bigin by Zoho CRM and Zoho Lens. The release also enhances Zobot with new templates and performance metrics, and adds features like WhatsApp broadcast and Instagram Story replies.

Partnership

Click, connect, automate: Your meetings just got an upgrade

Zoho has integrated its virtual meeting platform, Zoho Meeting, with Zapier to automate meeting-related tasks. This integration allows users to automate follow-up emails, team notifications, calendar updates, and data logging across over 5,000 apps without coding. The collaboration aims to enhance productivity by reducing manual work associated with meetings.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE