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Chatbot Software 2023: Complete Guide - Page 3

Chatbot has been one of the most beneficial applications of AI technology. A Chatbot is an AI program that simulates conversation with a user using natural language. There are rule based chatbots as well which use more of a rule based framework to drive user interaction. But the experience of more natural language oriented conversations comes only from AI based chatbots, also known as smart chatbots.

Chatbots streamline and automate several user interaction tasks improving efficiency and customer experience. They can be used to deal with a wide range of customer service queries and customer requests pertaining to services and product information. Learn how chatbots help your business and how to choose the right chatbot software.

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Updated By Cuspera

Last updated: Aug 16, 2023

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66 Chatbot Software

BotSailor Icon

BotSailor

4.00
★★★★★
★★★★★

Telegram Chatbot Builder

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BotSailor is a Telegram Bot Builder that is completely free. With its drag-and-drop flow builder, you can create a bot in minutes. BotSailor provides a chat widget for usage on websites in order to increase Telegram subscribers.

Highlights
Top Business Usecases : Sending & publishing communications,Communication management,Engaging and following up
Top Features : Bot

Vendor: BotSailor

Company Size: NA

Financials: NA

Joonbot Icon

Joonbot

4.00
★★★★★
★★★★★

Chatbot builder for conversion rate optimization

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Highlights
Top Business Usecases : Engagement management,Engaging and following up,Collaboration
Top Features : Bot,Widgets

Vendor: Joonbot SAS

Company Size: 2-10

HQ Location: 5, Parvis Alan Turing, Paris, Île-de-France 75013, FR

Financials: PRIVATE

Pusher Icon

Pusher

4.23
★★★★★
★★★★★

Powering realtime experiences for mobile and web

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Highlights
Top Business Usecases : Collaboration,Engagement management,Engaging and following up
Top Features : Alerts: popups & Notifications

Vendor: Pusher Ltd

Company Size: 51-100

HQ Location: London, England

Financials: SERIES A

Wizergos Icon

Wizergos

4.17
★★★★★
★★★★★

#ZeroCode Platform to build Custom Conversational Applications

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Wizergos is a ZeroCode Platform to build custom conversational applications with the power of AI/ML, NLP, image processing, audio/video/live chat, and so on. It enables the business and IT teams with a vision of a better digital business to achieve their goals faster, at lower cost, lower project risks. It helps to improve efficiency and internal communications.

Highlights
Top Business Usecases : Collaboration,Engaging and following up,Meeting management

Vendor: Wizergos Software Solutions Private Limited

Company Size: 1-10

HQ Location: 51 MCHS,15TH CROSS, HSR LAYOUT, SECTOR 4, BANGALORE, IN

Financials: PRIVATE

Uniphore Communication Recording Agent Icon

Uniphore Communication Recording Agent

4.09
★★★★★
★★★★★

AI automation with secure, policy-driven voice and screen capture

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U-Capture gives the power to listen, the freedom to share and the insight to act upon the enterprise-wide voice data, with 100% open access and real-time audio streaming of high-quality conversational data.

Highlights
Top Business Usecases : Helpdesk management,Engagement management,Social media analytics

Vendor: Uniphore Technologies Inc

HQ Location: Palo Alto , California

Alterra Answer Bot Icon

Alterra Answer Bot

4.00
★★★★★
★★★★★

AI that instantly answers questions about company and products & resolves repetitive customer issues

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Alterra Answers Bot is a Chatbot that instantly answers questions about the company and products, resolves repetitive customer issues and turns static FAQs into interactive QnA that converts website visitors. It helps to acquire customers, enter new markets and enhance customer relationships.

Highlights
Top Business Usecases : Engagement management,Helpdesk management,Engaging and following up
Top Features : Bot,Ticketing

Vendor: Alterra.ai, Inc.

Company Size: 1-10

HQ Location: Palo Alto Ave, Palo Alto, California 94301, US

Financials: PRIVATE

algo Icon

algo

4.00
★★★★★
★★★★★

Enterprise AI and Workflow Automation platform for advanced analytics enabling smart supply chain

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Algo is a virtual business analyst, a natural language bot. Algo enables Sales enhancement, and distribution for big box retailers and in the Media & Entertainment industry enabling AI based forecasting, interactive analytics, interactive work-flow for stream-lining Operations activities and more.

Highlights
Top Business Usecases : Collaboration,Workflow management,Forecasting

Vendor: Algomus

Company Size: 51-100

HQ Location: 950 Stephenson Highway Troy MI 48083 US

Financials: PRIVATE

ChatrHub Icon

ChatrHub

4.00
★★★★★
★★★★★

Omnichannel solutions to engage customers quickly and cost effectively

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ChatrHub is a powerful omnichannel solutions to engage customers quickly and cost-effectively. It helps customers reduce costs and improve service through better communication, identify, coach, and monitor the communications to catch issues early before they become a trending statistic.

Highlights
Top Business Usecases : Sending & publishing communications,Communication management,Engagement management
Top Features : Widgets,Feedback surveys

Vendor: ChatrHub

Company Size: NA

HQ Location: 105 W Madison Street Suite 1313 Chicago IL 60602

Financials: NA

Xenioo Icon

Xenioo

4.00
★★★★★
★★★★★

Omnichannel Chatbot Platform that automates conversations between companies and people

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Xenioo is an Omnichannel Chatbot Platform that automates conversations between companies and people across a wide range of different text and voice channels. It supports to design, deploy and analyze conversations on multiple channels enhancing customer relationships and improve brand engagement.

Highlights
Top Business Usecases : Sending & publishing communications,Communication management,Collaboration

Vendor: Xenioo srl

Company Size: 1-10

HQ Location: via Roma, 6, Lecco, LC 23900, IT

NoHold Icon

NoHold

4.00
★★★★★
★★★★★

Enterprise-Grade AI for Global Corporations

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SICURA is an Artificial Intelligence (AI) Platform designed to create Virtual Assistants for the enterprise. Virtual Assistants are used by both customers and employees to reduce support costs, increase conversion rates, and understand the voice of the customer.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Contact list management

Vendor: NoHold Inc.

Founded: 1999

Company Size: 11-50

HQ Location: 225 S Milpitas Blvd, Milpitas, CA 95035

Financials: PRIVATE

Serviceform Icon

Serviceform

4.00
★★★★★
★★★★★

Builds new marketing technology to help companies convert and build unique conversational experiences.

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Highlights
Top Business Usecases : Generation of new leads,Engagement management,Capturing leads
Top Features : Alerts: popups & Notifications

Vendor: Serviceform Oy

Company Size: 1-10

HQ Location: Colombo, Sri Lanka, 4 Sir Baron Mawatha

Financials: SEED

BotsCrew Icon

BotsCrew

4.17
★★★★★
★★★★★

Enterprise Chatbot Platform to provide support across channels and answer from a single inbox

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BotsCrew is an Enterprise Chatbot Platform that creates custom chatbots, to interact with customers on various messaging platforms for e-commerce, entertainment, news, customer support, delivery services, or corporate information exchange. It supports messaging platforms like Messenger, Slack, Vibe, Kik, Skype and SMS.

Highlights
Top Business Usecases : Proposal & quote management,Sales document management,Training & onboarding

Vendor: BotsCrew LLC

Company Size: 11-50

HQ Location: Lviv, Lviv

Financials: PRIVATE

Kompose Chatbot Builder Icon

Kompose Chatbot Builder

4.00
★★★★★
★★★★★

Create AI chatbots and conversational workflows for lead generation

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Kommunicate is a world-beating customer support solution made by team Intentive. At Intentive, Kommunicate have empowered 1000+ businesses with in-app messaging solutions. Being in the SaaS scenario for more than five years, embarked on a new journey to provide an all-in-one customer support solution to help delight customers in this consumer-first era. It is a team of 30+ hard working engineers, designers, marketers and sales superstars who live and breathe consumer-first products having an office in Bangalore, KA-IND. Drop by to say hello over a cup of coffee.

Highlights
Top Business Usecases : Generation of new leads,Engagement management,Conversion management
Top Features : Bot

Vendor: Kommunicate Intentive Technologies

Company Size: 11-50

HQ Location: Palo Alto, CA

Financials: PRIVATE

ARMIA CHATSDK Icon

ARMIA CHATSDK

4.00
★★★★★
★★★★★

Creating a messaging platform like WhatsApp, Facebook messenger, Signal

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ARMIA CHATSDK is a messaging platform like WhatsApp, Facebook messenger, Signal can be easily done through Chat SDK. Users can easily add chat functionality in their mobile as well as in desktop.

Highlights
Top Business Usecases : Trade show marketing,Helpdesk management,Communication management

Vendor: Armia Systems, Inc.

Company Size: 101-250

HQ Location: 1020 Milwakee Ave, #245 Deerfield IL 60015 US

Financials: PRIVATE

BotStar Icon

BotStar

4.50
★★★★★
★★★★★

Chatbots For Website And Messenger Without Coding

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BotStar is a Conversational intelligence tool that helps to design and build a chatbot for the business on messenger and website to bring more sales leads in and reduce pain for the customer support team. It helps to enter new markets, acquire customers and enhance customer relationships.

Highlights
Top Business Usecases : Helpdesk management,Engaging and following up,Engagement management
Top Features : Bot

Vendor: BotStar

Company Size: 1-10

HQ Location: 35 Thai Phien Street, Danang

Financials: SEED

Elqano Icon

Elqano

4.44
★★★★★
★★★★★

ChatBot Powered Knowledge Management

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Elqano is a Knowledge Management ChatBot that allows businesses to collect, categorize, store and share business knowledge with employees and individuals outside an organization. It helps to reverse this trend by answering collaborators' knowledge needs.

Highlights
Top Business Usecases : Knowledge management,Sharing knowledge,Collaboration

Vendor: elqano

Company Size: 251-500

HQ Location: Paris, France 75008, FR

Financials: SEED

OMQ chatbot Icon

OMQ chatbot

4.29
★★★★★
★★★★★

Chatbot to automate customer service instantly

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OMQ chatbot is an artificial intelligence chatbot that allows users to automate customer service instantly. It is designed to help customer service teams cut back on manual responses by providing automated responses and self-service help to customers for common issues and frequently asked questions.

Highlights
Top Business Usecases : Contact list management,Customer feedback management,Knowledge management

Vendor: OMQ

Company Size: 1-10

HQ Location: Chausseestraße 22 Berlin, Berlin 10115, DE

Financials: PRIVATE

Handy.ai Icon

Handy.ai

4.00
★★★★★
★★★★★

Smart communications success platform

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We enable companies to automate and further improve interactions with people in real time in a language they understand, with a comfortable communication style, and via channels they like.

Highlights
Top Business Usecases : Measuring net promoter score,Customer feedback management,Training & onboarding

Vendor: Handy Technologies, Inc.

Company Size: 11-50

HQ Location: 6192 Coastal Highway, Lewes, Delaware 19958, County of Sussex

Financials: PRIVATE