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1crm vs Fidelity: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 1crm vs. Fidelity is based on a specific set of business needs and context. The comparison uses 992 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 1crm and Fidelity

1crm, Fidelity, Efficy CRM, HoneyBook, etc., belong to a category of solutions that help CRM All-in-One. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

1crm covers Sales Document Management with E-Mail, Workflow Management with Social Media, Engagement Management, Communication Management with E-Mail, etc.

Fidelity focuses on Loyalty Management, Engagement Management with Promotions, Payment Management, Lifetime Value Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 1crm

Focus area

1crm is better than Fidelity for

Software Failure Risk

  • medium

logo Fidelity

Focus area

Software Failure Risk

  • medium

About

1CRM: Best CRM For Small Business - All-in-One CRM Software

Fidelity | Improve customer journey and maximise financial return with Fidelity Systems EPoS

Age

1997

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

48

12

Total Goals
(we found evidences for)

5

3

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


workflow management


engagement management

engaging and following up



communication management

tracking & monitoring communications

sending & publishing communications


relationship management


generation of new leads


customer case management




social media management

monitoring social media


contact list management





calendar management


helpdesk management


billing and invoice management


products & pricelist management


campaign management



content management



loyalty management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Improve brand engagement

  • See 2 more
  • Launch new products

  • Increase sales & revenue

  • Acquire customers

Top Channels

Channels Used

  • promotions

  • website

  • promotions

  • website

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting