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3CX Phone System vs Alvaria: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 3CX Phone System vs. Alvaria is based on a specific set of business needs and context. The comparison uses 2143 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 3CX Phone System and Alvaria

3CX Phone System, Alvaria, Smart PBX, 8x8 Business Phone, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

3CX Phone System covers Sales Call Management with Phone Calls, Conference Call Management with Offline, Collaboration with Phone Calls, Sales Document Management with Phone Calls, etc.

Alvaria focuses on Engagement Management, Helpdesk Management with Phone Calls, Contact List Management, Loyalty Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 3CX Phone System

Focus area

3CX Phone System is better than Alvaria for

Software Failure Risk

  • low

logo Alvaria

Focus area

Alvaria is better than 3CX Phone System for

Software Failure Risk

  • low

About

3CX: Open Standards Software IP PBX

Enterprise Contact Center Solutions

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

29

53

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription


conference call management



sales document management

proposal & quote management

contract management


helpdesk management


content management


communication management

tracking & monitoring communications


contact list management


products & pricelist management



competitive intelligence


training & onboarding


workflow management


engagement management

engaging and following up


customise loyalty program


loyalty management

customise loyalty program


campaign management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction



motivation management



lifetime value management


rating and review management




performance management




Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Increase customer life time value

  • Scale best practices

  • Establish thought leadership

  • Grow market share

  • Launch new products

  • Improve brand engagement

  • Improve ROI

  • Improve internal communications

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • promotions

  • omnichannel

  • channel partners

  • games

  • offline

  • mobile app

  • on premises

  • coupons

  • e-mail

  • social media

  • user generated content

  • blogs

  • point of sale

  • review sites

  • Amazon

  • LinkedIn

  • text SMS

  • chat

  • website

  • See 18 more
  • phone calls

  • mobile

  • promotions

  • omnichannel

  • channel partners

  • games

  • offline

  • mobile app

  • on premises

  • coupons

  • e-mail

  • social media

  • user generated content

  • blogs

  • point of sale

  • review sites

  • Amazon

  • LinkedIn

  • text SMS

  • chat

  • website

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting