cuspera logo CUSPERA

Compare 3CX Phone System vs CallFinder

Comparison Summary

For 3CX Phone System vs CallFinder comparison, Our AI algorithm looked at 2752 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using 3CX Phone System and CallFinder to solve their respective business needs.

Pros and cons of 3CX Phone System and CallFinder

3CX Phone System is more suited to businesses that require Sales Call Management with Phone Calls and Conference Call Management with Offline where as CallFinder is focused towards Sales Call Management with Phone Calls and Engagement Management with Phone Calls .

Both 3CX Phone System and CallFinder are Contact Center Software software, peers recommend 3CX Phone System for conference call management and collaboration where as CallFinder is more known for social media analytics and social media management .

logo 3CX Phone System

Focus area

3CX Phone System is better than CallFinder for

Software Failure Risk

  • low

logo CallFinder

Focus area

CallFinder is better than 3CX Phone System for

Software Failure Risk

  • low

About

3CX: Open Standards Software IP PBX

Connect with their customers and turn daily interactions into great customer experiences

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

29

44

Total Goals
(we found evidences for)

4

12

Top Processes

Evidences indicate better relative satisfaction


sales call management


conference call management



sales document management

proposal & quote management

contract management


helpdesk management


content management


communication management

tracking & monitoring communications


contact list management


products & pricelist management



competitive intelligence


training & onboarding


engagement management

engaging and following up


lead qualification

lead qualification: technographic


social media analytics


social media management

social media analytics


measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


campaign management





knowledge management



rating and review management



Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • See 1 more
  • Improve efficiency

  • Increase sales & revenue

  • Enhance customer relationships

  • Manage risk

  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • promotions

  • offline

  • on premises

  • video

  • See 2 more
  • phone calls

  • promotions

  • offline

  • on premises

  • video

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting