Comparison Summary
This comparison report of 3CX Phone System vs. Cisco Jabber is based on a specific set of business needs and context. The comparison uses 10249 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing 3CX Phone System and Cisco Jabber
3CX Phone System, Smart PBX, 8x8 Business Phone, etc., belong to a category of solutions that help Contact Center Software, whereas Cisco Jabber, Ryver, Wire Collaboration Patform, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
3CX Phone System covers Sales Call Management with Phone Calls, Conference Call Management with Offline, Collaboration with Phone Calls, Sales Document Management with Phone Calls, etc.
Cisco Jabber focuses on Collaboration with Phone Calls, Communication Management with E-Mail, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.
"Thanks to 3CX, we were able to increase our phone capability 250%+ in record time, to meet the demands of the National Health professionals responding to the Covid-19 crisis. " - Matt B
"Something undeniably powerful happens when you bring people from all over the place into the studio. Cisco gave The Ellen Show that power to connect the fans all over the world so they could be part of the group and feel the warmth and the fun that ...everybody has when they come to the show. " - Derek Westervelt
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
3CX: Open Standards Software IP PBX
Collaboration software providing unified communications through instant messaging, voice and video calls
Age
1984
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
29
48
Total Goals
(we found evidences for)
4
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
- See 1 more
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Improve efficiency
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Improve digital and social presence
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Improve stakeholder relations
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Improve ROI
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Establish thought leadership
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Improve visibility
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Scale best practices
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Increase sales & revenue
- See 8 more
Top Channels
Channels Used
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phone calls
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offline
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chat
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video
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events
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trade shows
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e-mail
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on premises
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mobile
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website
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mobile app
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mass media
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Skype
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text SMS
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Slack
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point of sale
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social media
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promotions
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Facebook
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support groups
- See 17 more
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phone calls
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offline
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chat
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video
-
events
-
trade shows
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e-mail
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on premises
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mobile
-
website
-
mobile app
-
mass media
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Skype
-
text SMS
-
Slack
-
point of sale
-
social media
-
promotions
-
Facebook
-
support groups
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
