Comparison Summary

3CX Phone System: 3CX phone system offers VoIP services compatible with Windows and Linux. It includes inbuilt video conferencing, live chat, and can be hosted or on-premise, all for free.

Opus Contact Center: Opus-contact-center solutions are delivered by Opus Tech, specialists in omni-channel contact centers. Platinum partnerships exist with Mitel, Cirrus, and Five 9.

logo 3CX Phone System

Focus area

3CX Phone System is better than Opus Contact Center for

Software Failure Risk

  • low

logo Opus Contact Center

Focus area

Opus Contact Center is better than 3CX Phone System for

Software Failure Risk

  • medium

3CX Phone System and Opus Contact Center: Customer Satisfaction Data

Most deployed common Use Cases for 3CX Phone System and Opus Contact Center

How can 3CX Phone System and Opus Contact Center optimize your Collaboration Workflow?


3CX Phone System in Action: Unique Use Cases

What solutions does 3CX Phone System provide for Conference Call Management?

Why is 3CX Phone System the best choice for Sales Document Management?

Why is 3CX Phone System the best choice for Helpdesk Management?


Opus Contact Center in Action: Unique Use Cases

How does Opus Contact Center address your Communication Management Challenges?

Why is Opus Contact Center the best choice for Engagement Management?

What solutions does Opus Contact Center provide for Customer Feedback Management?

About

3CX: Open Standards Software IP PBX

Contact Centre Solutions - opustech.co.uk

Financials

PRIVATE

NA

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting