Opus Contact Center Overview
Opus-contact-center solutions are delivered by Opus Tech, specialists in omni-channel contact centers. Platinum partnerships exist with Mitel, Cirrus, and Five 9.
Use Cases
Customers recommend Communication Management, Call Recording, Collaboration, as the business use cases that they have been most satisfied with while using Opus Contact Center.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Opus Contact Center.
Opus Contact Center Use-Cases and Business Priorities: Customer Satisfaction Data
Opus Contact Center works with different mediums / channels such as Phone Calls. Mobile. E-Mail etc.
Opus Contact Center's features include Recording, Personalization, and Bot. and Opus Contact Center support capabilities include Phone Support, 24/7 Support, AI Powered, etc. also Opus Contact Center analytics capabilities include Custom Reports, and Analytics.
Opus Contact Center, Smart PBX, 8x8 Business Phone, Dialpad Ai Contact Center, CloudTalk, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Opus Contact Center Use Cases
What makes Opus Contact Center ideal for Communication Management?
Why is Opus Contact Center the best choice for Call Recording?
What makes Opus Contact Center ideal for Collaboration?
How can Opus Contact Center enhance your Engagement Management process?
How does Opus Contact Center address your Customer Feedback Management Challenges?
18+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Opus Contact Center solved their Contact Center Software needs. Cuspera uses 601 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
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Opus Contact Centre Solutions
Frequently Asked Questions(FAQ)
for Opus Contact Center
What is Opus Contact Center used for?
What are the top features of Opus Contact Center?
What are Opus Contact Center alternatives?
Where is Opus Contact Center located?
Peers used Opus Contact Center for communication management and call recording
Opus Contact Center Competitors
Opus Contact Center Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (41) |
| Analytics | Read Reviews (18) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (41) |
| Analytics | Read Reviews (18) |
Software Failure Risk Guidance
?for Opus Contact Center
Overall Risk Meter
Top Failure Risks for Opus Contact Center
Opus Business Systems Ltd Profile
Company Name
Opus Business Systems Ltd
Company Website
https://www.opustech.co.uk/HQ Location
London Court,, 39 London Road,, Reigate, Surrey, RH2 9AQ, GB
Employees
51-200
Social
Financials
NA
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