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8x8 Business Phone vs CallFinder: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 8x8 Business Phone vs. CallFinder is based on a specific set of business needs and context. The comparison uses 3468 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 8x8 Business Phone and CallFinder

8x8 Business Phone, CallFinder, 3CX Phone System, Smiddle, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

8x8 Business Phone covers Sales Call Management with Phone Calls, Collaboration with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.

CallFinder focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 8x8 Business Phone

Focus area

8x8 Business Phone is better than CallFinder for

Software Failure Risk

  • medium

logo CallFinder

Focus area

CallFinder is better than 8x8 Business Phone for

Software Failure Risk

  • low

About

Powerful cloud business phone system with mobility, reliability and collaboration

Connect with their customers and turn daily interactions into great customer experiences

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

44

Total Goals
(we found evidences for)

6

12

Top Processes

Evidences indicate better relative satisfaction


sales call management



helpdesk management


conference call management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management


sales document management

contract management

proposal & quote management


social media management

social media analytics



training & onboarding


workflow management



revenue cycle management


engagement management

engaging and following up



competitive intelligence


measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


campaign management



lead qualification: technographic


lead qualification

lead qualification: technographic



knowledge management


rating and review management



content management



Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 3 more
  • Improve efficiency

  • Increase sales & revenue

  • Enhance customer relationships

  • Manage risk

  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • promotions

  • offline

  • on premises

  • video

  • See 2 more
  • phone calls

  • promotions

  • offline

  • on premises

  • video

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting