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Compare 8x8 Business Phone vs CallFinder

Comparison Summary

For 8x8 Business Phone vs CallFinder comparison, Our AI algorithm looked at 3468 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using 8x8 Business Phone and CallFinder to solve their respective business needs.

Pros and cons of 8x8 Business Phone and CallFinder

8x8 Business Phone is more suited to businesses that require Sales Call Management with Phone Calls and Collaboration with Phone Calls where as CallFinder is focused towards Sales Call Management with Phone Calls and Engagement Management with Phone Calls .

Both 8x8 Business Phone and CallFinder are Contact Center Software software, peers recommend 8x8 Business Phone for collaboration and sales call management where as CallFinder is more known for social media analytics and social media management .

logo 8x8 Business Phone

Focus area

8x8 Business Phone is better than CallFinder for

Software Failure Risk

  • medium

logo CallFinder

Focus area

CallFinder is better than 8x8 Business Phone for

Software Failure Risk

  • low

About

Powerful cloud business phone system with mobility, reliability and collaboration

Connect with their customers and turn daily interactions into great customer experiences

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

44

Total Goals
(we found evidences for)

6

12

Top Processes

Evidences indicate better relative satisfaction


sales call management



helpdesk management


conference call management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management


sales document management

contract management

proposal & quote management


social media management

social media analytics



training & onboarding


workflow management



revenue cycle management


engagement management

engaging and following up



competitive intelligence


measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


campaign management



lead qualification: technographic


lead qualification

lead qualification: technographic



knowledge management


rating and review management



content management



Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 3 more
  • Improve efficiency

  • Increase sales & revenue

  • Enhance customer relationships

  • Manage risk

  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • promotions

  • offline

  • on premises

  • video

  • See 2 more
  • phone calls

  • promotions

  • offline

  • on premises

  • video

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting