Comparison Summary
This comparison report of 8x8 Business Phone vs. Cisco Jabber is based on a specific set of business needs and context. The comparison uses 10965 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing 8x8 Business Phone and Cisco Jabber
8x8 Business Phone, 3CX Phone System, Smiddle, etc., belong to a category of solutions that help Contact Center Software, whereas Cisco Jabber, Ryver, Wire Collaboration Patform, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
8x8 Business Phone covers Sales Call Management with Phone Calls, Collaboration with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.
Cisco Jabber focuses on Collaboration with Phone Calls, Communication Management with E-Mail, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Powerful cloud business phone system with mobility, reliability and collaboration
Collaboration software providing unified communications through instant messaging, voice and video calls
Age
1984
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
35
48
Total Goals
(we found evidences for)
6
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Improve visibility
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Increase sales & revenue
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Enter new markets internationally or locally
- See 3 more
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Improve efficiency
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Improve digital and social presence
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Improve stakeholder relations
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Improve ROI
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Establish thought leadership
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Improve visibility
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Scale best practices
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Increase sales & revenue
- See 8 more
Top Channels
Channels Used
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phone calls
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offline
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chat
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video
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events
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trade shows
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e-mail
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on premises
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mobile
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website
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mobile app
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mass media
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Skype
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text SMS
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Slack
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point of sale
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social media
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promotions
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Facebook
-
support groups
- See 17 more
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phone calls
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offline
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chat
-
video
-
events
-
trade shows
-
e-mail
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on premises
-
mobile
-
website
-
mobile app
-
mass media
-
Skype
-
text SMS
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Slack
-
point of sale
-
social media
-
promotions
-
Facebook
-
support groups
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
