Comparison Summary
This comparison report of 8x8 Business Phone vs. QueueMetrics is based on a specific set of business needs and context. The comparison uses 2711 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing 8x8 Business Phone and QueueMetrics
8x8 Business Phone, QueueMetrics, 3CX Phone System, Smiddle, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
8x8 Business Phone covers Sales Call Management with Phone Calls, Collaboration with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.
QueueMetrics focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Campaign Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
8x8 Business Phone
Focus area
8x8 Business Phone is better than QueueMetrics for
Software Failure Risk
About
Powerful cloud business phone system with mobility, reliability and collaboration
Find the Best Contact Center Solution for Your ... - loway.ch
Financials
IPO
NA
Business Need
Total Processes
(we found evidences for)
35
34
Total Goals
(we found evidences for)
6
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Improve visibility
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Increase sales & revenue
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Enter new markets internationally or locally
- See 3 more
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Launch new products
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Acquire customers
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Enhance customer relationships
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Improve stakeholder relations
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Scale best practices
-
Improve efficiency
- See 3 more
Top Channels
Channels Used
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phone calls
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website
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offline
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on premises
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e-mail
-
social media
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user generated content
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blogs
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channel partners
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video
-
newsletter
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text SMS
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omnichannel
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promotions
- See 11 more
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phone calls
-
website
-
offline
-
on premises
-
e-mail
-
social media
-
user generated content
-
blogs
-
channel partners
-
video
-
newsletter
-
text SMS
-
omnichannel
-
promotions
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
