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8x8 Business Phone vs UJET: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 8x8 Business Phone vs. UJET is based on a specific set of business needs and context. The comparison uses 2879 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 8x8 Business Phone and UJET

8x8 Business Phone, UJET, 3CX Phone System, Smiddle, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

8x8 Business Phone covers Sales Call Management with Phone Calls, Collaboration with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.

UJET focuses on Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, Engagement Management with Phone Calls, Customer Feedback Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 8x8 Business Phone

Focus area

8x8 Business Phone is better than UJET for

Software Failure Risk

  • medium

logo UJET

Focus area

UJET is better than 8x8 Business Phone for

Software Failure Risk

  • low

About

Powerful cloud business phone system with mobility, reliability and collaboration

UJET : Take your customer support into the digital age

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

35

40

Total Goals
(we found evidences for)

6

14

Top Processes

Evidences indicate better relative satisfaction


sales call management



helpdesk management


conference call management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management


sales document management

contract management

proposal & quote management


social media management

social media analytics



training & onboarding


workflow management



revenue cycle management


engagement management

engaging and following up



measuring customer satisfaction


customer feedback management

measuring customer satisfaction


lifetime value management


customer case management




performance management


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Improve efficiency

  • Increase sales & revenue

  • Improve digital and social presence

  • Establish thought leadership

  • Launch new products

  • Grow market share

  • See 11 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • offline

  • website

  • chat

  • support groups

  • events

  • trade shows

  • video

  • text SMS

  • user generated content

  • blogs

  • point of sale

  • omnichannel

  • e-mail

  • See 12 more
  • phone calls

  • mobile

  • offline

  • website

  • chat

  • support groups

  • events

  • trade shows

  • video

  • text SMS

  • user generated content

  • blogs

  • point of sale

  • omnichannel

  • e-mail

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting