Comparison Summary
Introducing Acquire™ and Evolve IP
Acquire™, SnapEngage, REVE Chat, etc., belong to a category of solutions that help Live Chat, whereas Evolve IP belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Acquire™ covers Collaboration with Video, Engagement Management with Chat, Sales Call Management with Phone Calls, Training & Onboarding with Chat, etc.
Evolve IP focuses on Helpdesk Management with Phone Calls, Collaboration with Video, Sales Call Management with Phone Calls, Engagement Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Acquire: Realtime Customer Support
Evolve IP | Cloud Computing, Phone Systems, Unified ...
Financials
SERIES B
SERIES A
Business Need
Total Processes
(we found evidences for)
53
34
Total Goals
(we found evidences for)
8
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve digital and social presence
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Improve brand engagement
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Enter new markets internationally or locally
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Improve ROI
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Scale best practices
- See 5 more
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Enhance customer relationships
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Scale best practices
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Launch new products
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Improve stakeholder relations
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Improve visibility
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Increase sales & revenue
- See 3 more
Top Channels
Channels Used
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phone calls
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offline
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mobile
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on premises
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channel partners
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trade shows
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video
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omnichannel
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chat
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social media
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Facebook
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website
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events
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print media
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magazine
- See 12 more
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phone calls
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offline
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mobile
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on premises
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channel partners
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trade shows
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video
-
omnichannel
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chat
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social media
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Facebook
-
website
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events
-
print media
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magazine
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High