Comparison Summary
Introducing Acquire™ and Smartsupp
Acquire™, Smartsupp, SnapEngage, REVE Chat, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Acquire™ covers Collaboration with Video, Engagement Management with Chat, Sales Call Management with Phone Calls, Training & Onboarding with Chat, etc.
Smartsupp focuses on Contact List Management with Website, Engagement Management with Chat, Rating And Review Management with Offline, Helpdesk Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Acquire: Realtime Customer Support
Smartsupp: Free Live Chat for Websites | Online Chat Support
Financials
SERIES B
SEED
Business Need
Total Processes
(we found evidences for)
53
21
Total Goals
(we found evidences for)
8
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve digital and social presence
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Improve brand engagement
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Enter new markets internationally or locally
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Improve ROI
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Scale best practices
- See 5 more
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Scale best practices
- See 2 more
Top Channels
Channels Used
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chat
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website
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video
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offline
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mobile
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e-mail
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phone calls
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trade shows
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mobile app
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events
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user generated content
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blogs
- See 9 more
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chat
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website
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video
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offline
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mobile
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e-mail
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phone calls
-
trade shows
-
mobile app
-
events
-
user generated content
-
blogs
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High