Comparison Summary
Introducing Act! and Horizon
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Act! covers Contact List Management, Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management with E-Mail, etc.
Horizon focuses on Engagement Management with Promotions, Communication Management, Contact List Management, Lead Tracking, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Act! CR
Horizon: Software for Personalized CX & Loyalty | HTK
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
84
21
Total Goals
(we found evidences for)
10
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve ROI
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Improve internal communications
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Scale best practices
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Improve brand engagement
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Grow market share
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Improve consistency
- See 7 more
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Enhance customer relationships
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Increase sales & revenue
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Manage risk
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Improve brand engagement
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Scale best practices
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Increase customer life time value
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Launch new products
- See 4 more
Top Channels
Channels Used
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website
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promotions
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phone calls
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website
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promotions
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phone calls
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
