Comparison Summary
This comparison report of Adobe Workfront vs. Nuance is based on a specific set of business needs and context. The comparison uses 13220 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Adobe Workfront and Nuance
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Adobe Workfront covers Collaboration, Workflow Management, Helpdesk Management with User Generated Content, Engagement Management, etc.
Nuance focuses on Engagement Management, Workflow Management, Helpdesk Management with Phone Calls, Collaboration with Support Groups, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Work Management Built for the Enterprise - to connect, collaborate and execute on complex workflows
Nuance - PDF, Customer Service, HIM, and Speech Recognition ...
Age
1982
1992
Financials
SERIES A
IPO
Business Need
Total Processes
(we found evidences for)
92
52
Total Goals
(we found evidences for)
18
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Improve visibility
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Scale best practices
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Enhance customer relationships
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Improve ROI
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Acquire customers
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Grow market share
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Enter new markets internationally or locally
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Improve efficiency
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Increase sales & revenue
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Manage risk
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Launch new products
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Improve stakeholder relations
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Establish thought leadership
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Improve digital and social presence
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Improve consistency
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Shorten ramp up time
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Increase customer life time value
- See 15 more
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Improve internal communications
-
Increase sales & revenue
-
Improve ROI
-
Acquire customers
-
Launch new products
-
Enter new markets internationally or locally
-
Enhance customer relationships
-
Grow market share
-
Scale best practices
-
Build brand awareness
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Establish thought leadership
- See 8 more
Top Channels
Channels Used
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phone calls
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offline
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social media
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chat
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mobile
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trade shows
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website
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events
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support groups
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video
-
Twitter
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on premises
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review sites
-
Amazon
- See 11 more
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phone calls
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offline
-
social media
-
chat
-
mobile
-
trade shows
-
website
-
events
-
support groups
-
video
-
Twitter
-
on premises
-
review sites
-
Amazon
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High