Adobe Workfront: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Adobe Workfront
Brand: Adobe Workfront
Rating: 4.16 (12566 reviews)

4.16 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(12566)

Work Management Built for the Enterprise - to connect, collaborate and execute on complex workflows

Adobe Workfront Overview

Adobe Workfront is a cloud-based work management tool that integrates people and data across the enterprise, managing projects from start to finish. Key features include strategic planning, resource management, and real-time executive insights.

Use Cases

Customers recommend Collaboration, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Adobe Workfront.

Other use cases:

Engagement Management
Onboarding
Campaign Management
Communication Management
Content Management
Forecasting
Sales Document Management

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Business Priorities

Improve Internal Communications and Improve Visibility are the most popular business priorities that customers and associates have achieved using Adobe Workfront.

Other priorities:

Scale Best Practices
Enhance Customer Relationships
Improve ROI
Acquire Customers
Grow Market Share
Enter New Markets Internationally Or Locally
Improve Efficiency
Increase Sales & Revenue
Manage Risk
Launch New Products
Improve Stakeholder Relations
Establish Thought Leadership
Improve Digital And Social Presence
Improve Consistency
Shorten Ramp Up Time
Increase Customer Life Time Value

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Adobe Workfront Use-Cases and Business Priorities: Customer Satisfaction Data

Adobe Workfront works with different mediums / channels such as User Generated Content. and Blogs.

Adobe Workfront's features include Dashboard, Alerts: Popups & Notifications, Templates, etc. and Adobe Workfront support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Adobe Workfront analytics capabilities include Analytics, and Custom Reports.

Reviews

"Every industry is reimagining their role within the digital economy, and looking to IBM for cloud and AI technologies that will give their transformation journey greater speed and efficiency." - Ari Sheinkin

Adobe Workfront, Wrike, ClickUp, Monday.com, Airtable, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Adobe Workfront

Top Industries

Marketing and Advertising
Information Technology and Services
Telecommunications

Popular in

Enterprise
Large Enterprise
Mid Market

Adobe Workfront is popular in Marketing And Advertising, Information Technology And Services, and Telecommunications and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Adobe Workfront Use Cases

What makes Adobe Workfront ideal for Collaboration?

Adobe Workfront facilitates collaboration among team members through shared task management, messaging, and document sharing. This platform promotes visibility and allows users to manage projects and track progress collectively. However, the platform currently lacks robust external user collaboration capabilities.

"...I love the ability to collaborate with fellow workers and keep all of that information in one container...." Peer review by Verified Reviewer, Pharmaceuticals

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How does Adobe Workfront facilitate Workflow Management?

Workfront facilitates the management of workflows and resources, enabling efficient task allocation and tracking. It provides a visual interface for organizing workflow steps, assigning tasks, and tracking progress. While Workfront excels in managing complex workflows for large organizations, it lacks the capability to build routing workflows within its basic application.

"...Overall Workfront has helped our organization by helping to create a repeatable process with workflows to teams we've chosen...." Peer review by Shannon C., Manager, Platform Administration, Financial Services

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How does Adobe Workfront address your Helpdesk Management Challenges?

Adobe Workfront provides capabilities for managing helpdesk tickets. The platform offers customizable features, allowing users to create their own workflows and reporting tools. The software's ease of use and reporting features facilitate effective helpdesk management, however, some users report limitations in customer support.

"...Reporting tool is robust and online help articles support customization, easy to follow directions even for non-technical users...." Peer review by Nicole Moritz, Financial Services

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How does Adobe Workfront address your Engagement Management Challenges?

Adobe Workfront Engagement Management enables organizations to centralize project information, facilitating accountability, engagement, and efficiency. The platform offers comprehensive project management capabilities, including resource management, communication tools, and reporting features. However, the platform's complexity can present a challenge to user adoption.

"...In case of owning a lot of tasks on daily basis: Workfront is the best for monitoring and follow up Including all the required Reports for Top Management Very Good Support Team Always upgrading and adding new features and reports . ...." Peer review by Ahmed H., Business Process Manager, Information Technology and Services

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What benefits does Adobe Workfront offer for Onboarding?

Adobe Workfront offers training and onboarding resources, including online tutorials and webinars. These resources facilitate the learning process and enable users to leverage its features. The platform is considered user-friendly and can be customized to meet specific business needs. However, the system lacks a unified approach to onboarding, leading to inconsistencies in its use across different teams.

"...WorkfrontAfter the formal part of the presentation, the participants had a coffee break and were given a chance to network, to have an informal talk with Alex and Workfront leadership team and learn about open positions at Workfront...." Meeting of Alex Shootman and the Armenian Tech Community

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64+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Adobe Workfront solved their Project Management needs. Cuspera uses 12566 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Ari Sheinkin vice president of Experience Engine IBM	Every industry is reimagining their role within the digital economy, and looking to IBM for cloud and AI technologies that will give their transformation journey greater speed and efficiency. Testimonial By Ari Sheinkin
Brett Gerstenblatt vice president for brand experience, creativity, and design CVS Health	Our creative team is endlessly curious, and we need to always find ways to inspire but also educate, When we learned about the Creative Jams, it just felt like the right kind of activity to satiate that curiosity. Testimonial By Brett Gerstenblatt
Jenifer Salzwedel senior director of marketing operations and enablement Poly	At Poly, we’ve always said that work isn’t somewhere you go, it’s something you do. The COVID-19 pandemic has made that abundantly clear for businesses and their employees alike, and our company is ideally placed to help them transition to a new way of working Testimonial By Jenifer Salzwedel

CUSTOMERS	TESTIMONIALS
Ari Sheinkin vice president of Experience Engine IBM	Every industry is reimagining their role within the digital economy, and looking to IBM for cloud and AI technologies that will give their transformation journey greater speed and efficiency. Testimonial By Ari Sheinkin
Brett Gerstenblatt vice president for brand experience, creativity, and design CVS Health	Our creative team is endlessly curious, and we need to always find ways to inspire but also educate, When we learned about the Creative Jams, it just felt like the right kind of activity to satiate that curiosity. Testimonial By Brett Gerstenblatt
Jenifer Salzwedel senior director of marketing operations and enablement Poly	At Poly, we’ve always said that work isn’t somewhere you go, it’s something you do. The COVID-19 pandemic has made that abundantly clear for businesses and their employees alike, and our company is ideally placed to help them transition to a new way of working Testimonial By Jenifer Salzwedel

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Mohawk Manufacturing	Manufacturing	Case Study Mohawk How Mohawk Industries partnered with Adobe Workfront to accelerate their digital transformation from five years to one Read More
Mohawk Manufacturing	Manufacturing	Case Study Mohawk How Mohawk Industries partnered with Adobe Workfront to accelerate their digital transformation from five years to one Read More
Mohawk Manufacturing	Manufacturing	Case Study Mohawk How Mohawk Industries partnered with Adobe Workfront to accelerate their digital transformation from five years to one Read More

Video

Workfront + Adobe Creative Cloud

Frequently Asked Questions(FAQ)

for Adobe Workfront

What is Adobe Workfront?

Adobe Workfront is an Online Work Management Software that connects strategy to delivery, integrating people and data across the enterprise, and manages work from start to finish for the delivery of measurable outcomes, all in one collaborative platform. It helps teams work the way they want with support for multiple methodologies and integrations with their favorite tools.

It provides a system of record for coordinating work across organizations, giving executives real-time insight into programs, projects, people, resources, and work. A single view of work streamlines intake and demand management with automated workflows, custom forms, and reporting. Decisioning dashboards and reports help accurately prioritize work and allocate resources.

Key features include connecting strategy to delivery, keeping teams and work aligned, strategically planning work, resource management, configurable dashboards, and native integrations, and more.

What is Adobe Workfront used for?

Adobe Workfront is a Project Management Software mainly used by its customers to Improve Internal Communications and Improve Visibility by Collaboration, Workflow Management and Helpdesk Management .