Comparison Summary
This comparison report of Adobe Workfront vs. Upland RightAnswers is based on a specific set of business needs and context. The comparison uses 12803 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Adobe Workfront and Upland RightAnswers
Adobe Workfront, Wrike, ClickUp, etc., belong to a category of solutions that help Project Management, whereas Upland RightAnswers belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Adobe Workfront covers Collaboration, Workflow Management, Helpdesk Management with User Generated Content, Engagement Management, etc.
Upland RightAnswers focuses on Knowledge Management, Engagement Management with E-Mail, Communication Management with User Generated Content, Campaign Management, etc.
"At Poly, we’ve always said that work isn’t somewhere you go, it’s something you do. The COVID-19 pandemic has made that abundantly clear for businesses and their employees alike, and our company is ideally placed to help them transition to a new way... of working " - Jenifer Salzwedel
"With RightAnswers knowledge management, Syngenta employees have fast and easy access to support information when they need it, so they are able to stay focused on our company goals. " - Andrea O’Brien
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Adobe Workfront
Focus area
Adobe Workfront is better than Upland RightAnswers for
Software Failure Risk
About
Work Management Built for the Enterprise - to connect, collaborate and execute on complex workflows
Enterprise Knowledge Management Software to manage and share knowledge and improve customer service
Age
1982
2010
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
92
23
Total Goals
(we found evidences for)
18
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Improve visibility
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Scale best practices
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Enhance customer relationships
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Improve ROI
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Acquire customers
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Grow market share
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Enter new markets internationally or locally
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Improve efficiency
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Increase sales & revenue
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Manage risk
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Launch new products
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Improve stakeholder relations
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Establish thought leadership
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Improve digital and social presence
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Improve consistency
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Shorten ramp up time
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Increase customer life time value
- See 15 more
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Acquire customers
-
Scale best practices
-
Enhance customer relationships
-
Enter new markets internationally or locally
- See 1 more
Top Channels
Channels Used
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user generated content
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blogs
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phone calls
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mobile
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e-mail
- See 2 more
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user generated content
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blogs
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phone calls
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mobile
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e-mail
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High