Agorapulse and Sprinklr Social, An In-Depth Comparison 2024

Comparison Summary

Agorapulse: Agorapulse simplifies social media management by organizing inboxes, publishing, reporting, and monitoring. Team collaboration is enhanced, saving users time and effort.

Sprinklr Social: Sprinklr Social is an AI-powered solution for managing social media, helping users understand and engage with customers across channels. A free trial is available.

Agorapulse and Sprinklr Social: Customer Satisfaction Data

Most deployed common Use Cases for Agorapulse and Sprinklr Social

What benefits does Agorapulse and Sprinklr Social offer for Social Media Management?

Agorapulse and Sprinklr Social both enable managing multiple social media accounts from a single dashboard. Agorapulse excels at providing easy-to-use reporting tools, while Sprinklr Social prioritizes customer service and comprehensive social media management features, including content calendar, approvals, and reporting. Agorapulse users have expressed limitations regarding detailed analytics and scheduling tools, while Sprinklr Social users have indicated challenges with analytics setup and reporting capabilities.

"...The most important [factor] is how easy and fast you want your social media management tool to be...." Peer review by Jitendra Gursingh, Founder, LG Shoppe Manu Music House

"...we were looking for an all-in-one solution for social media management, listening and analytics...." Peer review by Kanika P

What makes Agorapulse and Sprinklr Social ideal for Communication Management?

Agorapulse and Sprinklr Social both allow users to schedule, publish, and monitor social media content. Agorapulse provides a centralized platform for managing multiple social media accounts, while Sprinklr Social focuses on streamlining content production and posting. However, both tools have limitations, such as difficulty in removing previously published posts.

"...I am using it for automation of social media posts, engagement, and social listening...." Peer review by Gene Petrov, Owner, Petrov LMC Corp

"...We also use the tool to publish to our social channels in order to attract more new patients...." Peer review by Briana S, Community Relations Representative

Why is Agorapulse and Sprinklr Social the best choice for Engagement Management?

Agorapulse and Sprinklr Social both help manage social media engagement. Agorapulse focuses on improving engagement across multiple platforms, with features that allow scheduling posts, assigning tasks, and monitoring interactions. Sprinklr Social offers a more comprehensive approach, including publishing, engaging with messages, creating reports, and managing customer service interactions. Agorapulse has limitations in its reporting capabilities, while Sprinklr Social lacks a feature for tracking cases needing follow-up.

"...I wanted to engage my fans in various contests and promotions on our Facebook business page...." Peer review by Sahil Bhardwaj, Head, CDAC Bangalore

"...Customer support and positivement engagement are well differenciated and it's easier to get data...." Peer review by Audrey N, Community Manager, Internet

How does Agorapulse and Sprinklr Social address your Content Management Challenges?

Agorapulse and Sprinklr Social both enable users to schedule and publish content across multiple social media platforms. Agorapulse offers additional features such as identifying key influencers and monitoring social channels. Sprinklr Social provides a centralized system for managing content across multiple accounts and allows for seamless content sharing across various groups. Both tools have limitations. Agorapulse sometimes experiences issues with shared links, and Sprinklr Social can be complex and may lack user-friendly features compared to other content management platforms.

"...Scheduling our social media content, managing conversations with customers, reporting on success...." Peer review by Michael G, Marketing Manager, Automotive

"...Unfortunately because Sprinklr is not very easy to use many stakeholders use email to share content instead...." Peer review by Claire C, PR Specialist, Computer Software

Why is Agorapulse and Sprinklr Social the best choice for Advertisement?

Agorapulse and Sprinklr Social are similar in that they both offer features for managing social media advertising. Agorapulse excels at managing comments on ads, while Sprinklr Social provides a comprehensive platform for customer experience management. Agorapulse focuses on engaging with customers on ads, while Sprinklr Social focuses on a broader range of advertising features and analytics. Sprinklr Social's limitation is that it can be difficult to navigate for new users.

"...Manage FB Ads comments in addition to the ability of sending images in the comments and messages Zero Inbox Purplish posts to several profiles Mobile App..." Peer review by Verified Reviewer, Civil Engineering, 201-500 employees, Construction