Comparison Summary
This comparison report of Aircall.io vs. 3CX Phone System is based on a specific set of business needs and context. The comparison uses 4618 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Aircall.io and 3CX Phone System
Aircall.io, 3CX Phone System, Talkdesk, NICE CXone, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Aircall.io covers Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Contact List Management with Phone Calls, etc.
3CX Phone System focuses on Sales Call Management with Phone Calls, Conference Call Management with Offline, Collaboration with Phone Calls, Sales Document Management with Phone Calls, etc.
"For a business development team, fast and easy dials are absolutely necessary. It directly impacts our velocity, and the volume of business we create and close. " - Kateryna Keretsman
"3CX is forward thinking, it developed a robust software PBX with hypervisor in mind and its communication solutions are a great fit for organizations of any size. " - Felipe G
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Aircall | Cloud Call Center Software & Business Phone System
3CX: Open Standards Software IP PBX
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
79
29
Total Goals
(we found evidences for)
15
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve efficiency
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Enter new markets internationally or locally
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Scale best practices
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Build brand awareness
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Improve visibility
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Grow market share
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Launch new products
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Improve ROI
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Improve internal communications
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Improve brand engagement
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Improve stakeholder relations
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Improve consistency
- See 12 more
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
- See 1 more
Top Channels
Channels Used
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phone calls
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offline
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events
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trade shows
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chat
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mobile
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website
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mobile app
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video
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e-mail
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support groups
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print media
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magazine
- See 10 more
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phone calls
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offline
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events
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trade shows
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chat
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mobile
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website
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mobile app
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video
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e-mail
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support groups
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print media
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magazine
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
