Aircall.io Overview
Aircall is a cloud-based business phone platform trusted by teams globally. It integrates seamlessly with CRM and helpdesk software in minutes.
Use Cases
Customers recommend Helpdesk Management, Call Recording, Communication Management, as the business use cases that they have been most satisfied with while using Aircall.io.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Aircall.io.
Aircall.io Use-Cases and Business Priorities: Customer Satisfaction Data
Aircall.io works with different mediums / channels such as Phone Calls. and Mobile.
Aircall.io's features include Recording, Personalization, Live Monitoring, etc. and Aircall.io support capabilities include Email Support, Chat Support, Phone Support, etc. also Aircall.io analytics capabilities include Analytics, and Custom Reports.
Reviews
"The decision to use Aircall was a no-brainer. It is more convenient, mobile-friendly, able to incorporate all members of the team, faster than a traditional phone line and integrates directly into HubSpot as a part of the technology ecosystem." - Gabriel Marguglio
Aircall.io, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Aircall.io
Top Industries
- Internet
- Financial Services
- Entertainment
Popular in
- Small Business
- Mid Market
- Enterprise
Aircall.io is popular in Internet, Financial Services, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Aircall.io Use Cases
What benefits does Aircall.io offer for Helpdesk Management?
Why is Aircall.io the best choice for Call Recording?
What makes Aircall.io ideal for Communication Management?
How efficiently Does Aircall.io manage your Contact List Management?
How does Aircall.io facilitate Engagement Management?
57+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Aircall.io solved their Contact Center Software needs. Cuspera uses 3650 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The decision to use Aircall was a no-brainer. It is more convenient, mobile-friendly, able to incorporate all members of the team, faster than a traditional phone line and integrates directly into HubSpot as a part of the technology ecosystem. Testimonial By Gabriel Marguglio |
|
Instead of digging through multiple systems trying to find clues, the right information is already there, helping us anticipate an issue before the customer even mentions it. Testimonial By Lauren Panken |
|
We chose to partner with Aircall because we believe in their solution. Great features and integrations, responsive support, and a pricing structure that makes sense for our clients make partnering with Aircall a slam dunk. Testimonial By Eric Pratt |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Gabriel Marguglio CEO Nnextiny |
The decision to use Aircall was a no-brainer. It is more convenient, mobile-friendly, able to incorporate all members of the team, faster than a traditional phone line and integrates directly into HubSpot as a part of the technology ecosystem. Testimonial By Gabriel Marguglio |
|
Lauren Panken Operating Systems Manager UNTUCKit |
Instead of digging through multiple systems trying to find clues, the right information is already there, helping us anticipate an issue before the customer even mentions it. Testimonial By Lauren Panken |
|
Eric Pratt Managing Partner Revenueriver |
We chose to partner with Aircall because we believe in their solution. Great features and integrations, responsive support, and a pricing structure that makes sense for our clients make partnering with Aircall a slam dunk. Testimonial By Eric Pratt |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Financial Services
|
Financial Services |
Case Study AdyenRead More |
Real Estate
|
Real Estate |
Case Study Home BayRead More |
Internet
|
Internet |
Case Study NuBrakesRead More |
Video
1 Cloud Phone System for Sales & Support Teams
Frequently Asked Questions(FAQ)
for Aircall.io
What is Aircall.io?
Aircall is a cloud-based phone system designed for teams like customer support, Call centers and sales teams with an organization. It is a complete VoIP system that helps manage and contact customers irrespective of where they are located and without having to set up physical phone lines.
The primary features of the software include call monitoring in routing, call recording, conferencing, Toll-Free Numbers, Customized Business Hours, Interactive Voice Response (IVR), CRM Integrations, Call Center Analytics and Reporting, live feed and Computer Telephony Integrations (CTI). It allows integration with CRM systems like Zendesk and Slack using APIs and Webhooks.
The application can be accessed on both desktop and mobile devices. It is available as a Chrome extension and uses advance analytics to provide access to information like Calls Overview and Statistics . Manager can monitor team activities and availability through live feed feature. Also, you can listen to live calls and initiate agent coaching on the dashboard.
What is Aircall.io used for?
What are the top features of Aircall.io?
Who uses Aircall.io?
Peers used Aircall.io for helpdesk management and call recording
Aircall.io Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (125) |
| Custom Reports | Read Reviews (264) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (125) |
| Custom Reports | Read Reviews (264) |
Aircall.io Integrations
Aircall.io integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Aircall.io
Software Failure Risk Guidance
?for Aircall.io
Overall Risk Meter
Top Failure Risks for Aircall.io
Aircall.io, Inc News
Aircall Unveils AI Voice Agent to Help Growing Businesses Handle Calls 24 / 7
Aircall has introduced an AI Voice Agent to assist businesses in managing calls around the clock.
Aircall unveils Aircall Workspace, a dynamic and intelligent hub for customer communication and agent collaboration - Business Wire
Aircall introduced Aircall Workspace, a new platform to enhance customer communication and agent collaboration.
Aircall.io, Inc Profile
Company Name
Aircall.io, Inc
Company Website
https://aircall.io/HQ Location
Employees
101-250
Social
Financials
SERIES B
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