Comparison Summary
This comparison report of Alchemer Enterprise Feedback Management Platform vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 8232 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Alchemer Enterprise Feedback Management Platform and Customer Thermometer
Alchemer Enterprise Feedback Management Platform, Customer Thermometer, SmartSurvey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Alchemer Enterprise Feedback Management Platform covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.
Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.
"We see so much more. We can see so much more information than we could before, with this we can retain more new players, which is very important. " - Joana Freitas
"We're getting a 66% response rate. It's transformed my business. " - Jack Brunsdon
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Alchemer Enterprise Feedback Management Platform
Focus area
Alchemer Enterprise Feedback Management Platform is better than Customer Thermometer for
Software Failure Risk
Customer Thermometer
Focus area
Customer Thermometer is better than Alchemer Enterprise Feedback Management Platform for
Software Failure Risk
About
Online Survey Software that helps you transform to a truly customer-centric organization
Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips
Age
2006
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
71
46
Total Goals
(we found evidences for)
16
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Establish thought leadership
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Build brand awareness
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Scale best practices
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Grow market share
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve stakeholder relations
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
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Improve brand engagement
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Manage risk
- See 13 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Improve ROI
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Improve visibility
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Build brand awareness
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Improve digital and social presence
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Establish thought leadership
- See 7 more
Top Channels
Channels Used
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e-mail
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promotions
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phone calls
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social media
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channel partners
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Twitter
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offline
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support groups
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user generated content
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blogs
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on premises
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website
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Instagram
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mass media
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television
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games
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events
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trade shows
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LinkedIn
- See 16 more
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e-mail
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promotions
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phone calls
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social media
-
channel partners
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Twitter
-
offline
-
support groups
-
user generated content
-
blogs
-
on premises
-
website
-
Instagram
-
mass media
-
television
-
games
-
events
-
trade shows
-
LinkedIn
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
