Comparison Summary
This comparison report of Alchemer Enterprise Feedback Management Platform vs. Instabug is based on a specific set of business needs and context. The comparison uses 10181 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Alchemer Enterprise Feedback Management Platform and Instabug
Alchemer Enterprise Feedback Management Platform, Instabug, SmartSurvey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Alchemer Enterprise Feedback Management Platform covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.
Instabug focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
"We see so much more. We can see so much more information than we could before, with this we can retain more new players, which is very important. " - Joana Freitas
"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer. " - Antoine Loisance
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Alchemer Enterprise Feedback Management Platform
Focus area
Alchemer Enterprise Feedback Management Platform is better than Instabug for
Software Failure Risk
About
Online Survey Software that helps you transform to a truly customer-centric organization
Feedback Tool to Accelerate the Entire Mobile Team Workflow
Age
2006
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
71
45
Total Goals
(we found evidences for)
16
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Establish thought leadership
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Build brand awareness
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Scale best practices
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Grow market share
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve stakeholder relations
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
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Improve brand engagement
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Manage risk
- See 13 more
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Enhance customer relationships
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Scale best practices
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Improve efficiency
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Improve stakeholder relations
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Acquire customers
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Launch new products
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Improve digital and social presence
- See 4 more
Top Channels
Channels Used
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mobile
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chat
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user generated content
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blogs
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social media
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mobile app
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video
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e-mail
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offline
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promotions
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point of sale
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Facebook
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trade shows
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Slack
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Twitter
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Instagram
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LinkedIn
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phone calls
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website
- See 16 more
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mobile
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chat
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user generated content
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blogs
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social media
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mobile app
-
video
-
e-mail
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offline
-
promotions
-
point of sale
-
Facebook
-
trade shows
-
Slack
-
Twitter
-
Instagram
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LinkedIn
-
phone calls
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website
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
