Comparison Summary
This comparison report of Alchemer Enterprise Feedback Management Platform vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 6945 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Alchemer Enterprise Feedback Management Platform and Intouch survey
Alchemer Enterprise Feedback Management Platform, Intouch survey, SmartSurvey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Alchemer Enterprise Feedback Management Platform covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.
Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
"It’s not complicated, it’s easy to deploy, and I don’t need a bunch of time from our IT folks to set it up. " - Diane Beaudet
"Intouch's LiaCX Business Intelligence tools give Corporate a bird's eye view into the performance of our mystery shop and age-verification programs across locations; while individual operators get actionable insights to help them improve business pr...ocesses and ensure standards are being met. " - Andrew B
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Alchemer Enterprise Feedback Management Platform
Focus area
Alchemer Enterprise Feedback Management Platform is better than Intouch survey for
Software Failure Risk
About
Online Survey Software that helps you transform to a truly customer-centric organization
Feedback Collection Software to collect customer feedback to drive improvements
Age
2006
Financials
SEED
IPO
Business Need
Total Processes
(we found evidences for)
71
23
Total Goals
(we found evidences for)
16
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Establish thought leadership
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Build brand awareness
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Scale best practices
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Grow market share
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve stakeholder relations
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
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Improve brand engagement
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Manage risk
- See 13 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
- See 7 more
Top Channels
Channels Used
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
