Comparison Summary
This comparison report of Alchemer Enterprise Feedback Management Platform vs. SurveyMonkey CX is based on a specific set of business needs and context. The comparison uses 7287 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Alchemer Enterprise Feedback Management Platform and SurveyMonkey CX
Alchemer Enterprise Feedback Management Platform, SurveyMonkey CX, SmartSurvey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Alchemer Enterprise Feedback Management Platform covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.
SurveyMonkey CX focuses on Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Alchemer Enterprise Feedback Management Platform
Focus area
Alchemer Enterprise Feedback Management Platform is better than SurveyMonkey CX for
Software Failure Risk
About
Online Survey Software that helps you transform to a truly customer-centric organization
Feedback management tool to build a CX program that adapts to customer needs
Age
2006
1999
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
71
35
Total Goals
(we found evidences for)
16
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Establish thought leadership
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Build brand awareness
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Scale best practices
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Grow market share
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve stakeholder relations
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
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Improve brand engagement
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Manage risk
- See 13 more
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
-
Grow market share
-
Improve ROI
-
Scale best practices
-
Enter new markets internationally or locally
- See 4 more
Top Channels
Channels Used
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social media
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promotions
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e-mail
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offline
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events
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trade shows
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phone calls
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chat
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causes and charity
- See 6 more
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social media
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promotions
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e-mail
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offline
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events
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trade shows
-
phone calls
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chat
-
causes and charity
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
