Comparison Summary
This comparison report of Alchemer Enterprise Feedback Management Platform vs. Userback is based on a specific set of business needs and context. The comparison uses 7259 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Alchemer Enterprise Feedback Management Platform and Userback
Alchemer Enterprise Feedback Management Platform, Userback, SmartSurvey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Alchemer Enterprise Feedback Management Platform covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.
Userback focuses on Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.
"We saw a 10x increase in our eNPS, putting us well above the national average for employee engagement. " - Tor S
"Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved. " - Paulo Faustino
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Alchemer Enterprise Feedback Management Platform
Focus area
Alchemer Enterprise Feedback Management Platform is better than Userback for
Software Failure Risk
About
Online Survey Software that helps you transform to a truly customer-centric organization
Real time customer feedback tool to collect feedback with video and screenshots
Age
2006
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
71
16
Total Goals
(we found evidences for)
16
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Establish thought leadership
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Build brand awareness
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Scale best practices
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Grow market share
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve stakeholder relations
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
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Improve brand engagement
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Manage risk
- See 13 more
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Enhance customer relationships
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Improve efficiency
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Improve brand engagement
Top Channels
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
