Comparison Summary
This comparison report of Alchemer Enterprise Feedback Management Platform vs. Zonka Feedback is based on a specific set of business needs and context. The comparison uses 9363 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Alchemer Enterprise Feedback Management Platform and Zonka Feedback
Alchemer Enterprise Feedback Management Platform, Zonka Feedback, SmartSurvey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Alchemer Enterprise Feedback Management Platform covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.
Zonka Feedback focuses on Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
"It’s not complicated, it’s easy to deploy, and I don’t need a bunch of time from our IT folks to set it up. " - Diane Beaudet
"Zonka makes creating professional surveys quick and simple. The data we have gotten on client satisfaction has been outstanding and extraordinarily helpful. " - Griswold Home Care
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Alchemer Enterprise Feedback Management Platform
Focus area
Alchemer Enterprise Feedback Management Platform is better than Zonka Feedback for
Software Failure Risk
Zonka Feedback
Focus area
Zonka Feedback is better than Alchemer Enterprise Feedback Management Platform for
Software Failure Risk
About
Online Survey Software that helps you transform to a truly customer-centric organization
Feedback Software & Survey App to collect feedback from customers and employees
Age
2006
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
71
43
Total Goals
(we found evidences for)
16
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Establish thought leadership
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Build brand awareness
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Scale best practices
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Grow market share
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve stakeholder relations
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
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Improve brand engagement
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Manage risk
- See 13 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
Top Channels
Channels Used
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e-mail
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promotions
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offline
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website
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on premises
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mobile
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text SMS
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chat
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mobile app
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phone calls
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omnichannel
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social media
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point of sale
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user generated content
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blogs
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print media
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mass media
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radio
- See 15 more
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e-mail
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promotions
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offline
-
website
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on premises
-
mobile
-
text SMS
-
chat
-
mobile app
-
phone calls
-
omnichannel
-
social media
-
point of sale
-
user generated content
-
blogs
-
print media
-
mass media
-
radio
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
