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Alchemer Enterprise Feedback Management Platform vs zurvey.io: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Alchemer Enterprise Feedback Management Platform vs. zurvey.io is based on a specific set of business needs and context. The comparison uses 6626 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Alchemer Enterprise Feedback Management Platform and zurvey.io

Alchemer Enterprise Feedback Management Platform, zurvey.io, SmartSurvey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Alchemer Enterprise Feedback Management Platform covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.

zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.

"The Alchemer platform is staggeringly brilliant. We use it to manage one of the world’s largest automotive research projects and we wouldn’t attempt it with anything else. " - John Pimm

"What was good or what needs more focus in our service? We want to know it all and understand our customers, every day a little bit more! Therefore we use Zurvey.io. It supports us, as it is easy to use, nearly self-explanatory. We ask for feedback a...fter each interaction - so we create together the customer journey of tomorrow. Besides that, Zurvey also simplifies the analysis process and helps with automatic reports. Collaborative work and pooling of experience allow us to find quick solutions if needed. " - Monika Zimmermann

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Alchemer Enterprise Feedback Management Platform

Focus area

Alchemer Enterprise Feedback Management Platform is better than zurvey.io for

Software Failure Risk

  • low

logo zurvey.io

Focus area

Software Failure Risk

  • medium

About

Online Survey Software that helps you transform to a truly customer-centric organization

zurvey.io | A feedback analyser

Age

2006

Financials

SEED

SERIES A

Business Need

Total Processes
(we found evidences for)

71

11

Total Goals
(we found evidences for)

16

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



helpdesk management


communication management

sending & publishing communications


training & onboarding


social media management

social media analytics

scheduling post to social media



workflow management


content management



contact list management


products & pricelist management


sales document management

contract management

proposal & quote management


lead qualification

lead qualification: technographic

lead qualification: demographic


competitive intelligence




campaign management


rating and review management


sales review & feedback


segmentation and targeting



generation of new leads




courses & assessment

create learning path



sales call management


community marketing


lifetime value management


loyalty management

identify target customers

customise loyalty program


business development



community building



knowledge management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Build brand awareness

  • Scale best practices

  • Grow market share

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Manage risk

  • See 13 more
  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • phone calls

  • offline

  • on premises

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting