Comparison Summary
Introducing Alida and Opiniator
Alida, Opiniator, Qualtrics Customer Experience, Cvent online survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Alida covers Engaging Conversational Surveys, Collecting Feedback, Advertisement with Social Media, Market Research, etc.
Opiniator focuses on Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.
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About
Customer experience and insights platform for broad feedback and deep insights from the customers.
Customer feedback platform that captures ratings, comments and feedback
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
50
19
Total Goals
(we found evidences for)
15
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve brand engagement
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Scale best practices
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Build brand awareness
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Improve ROI
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Launch new products
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Improve internal communications
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Improve stakeholder relations
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Enter new markets internationally or locally
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Grow market share
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Establish thought leadership
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Improve digital and social presence
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Increase customer life time value
- See 12 more
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Acquire customers
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Improve ROI
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Enhance customer relationships
Top Channels
Channels Used
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phone calls
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e-mail
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promotions
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text SMS
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user generated content
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blogs
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support groups
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mobile
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coupons
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social media
- See 7 more
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phone calls
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e-mail
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promotions
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text SMS
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user generated content
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blogs
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support groups
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mobile
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coupons
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social media
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
