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Alida vs Qualtrics CoreXM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Alida vs. Qualtrics CoreXM is based on a specific set of business needs and context. The comparison uses 7556 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Alida and Qualtrics CoreXM

Alida, Qualtrics CoreXM, Qualtrics Customer Experience, Cvent online survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Alida covers Engaging Conversational Surveys, Collecting Feedback, Advertisement with Social Media, Market Research, etc.

Qualtrics CoreXM focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Alida

Focus area

Software Failure Risk

  • medium

logo Qualtrics CoreXM

Focus area

Qualtrics CoreXM is better than Alida for

Software Failure Risk

  • low

About

Customer experience and insights platform for broad feedback and deep insights from the customers.

Experience Management Software to gather experience insights and take action

Age

2002

Financials

SERIES B

SERIES C

Business Need

Total Processes
(we found evidences for)

50

65

Total Goals
(we found evidences for)

15

18

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score





generation of new leads



loyalty management

identify target customers

customise loyalty program


communication management

sending & publishing communications


helpdesk management


lifetime value management


campaign management


social media management

engaging on social media

social media analytics


content management

content publishing


relationship management


community building



business development



category management


products & pricelist management


contact list management


segmentation and targeting


lead qualification

lead qualification: technographic


training & onboarding


sales document management

proposal & quote management


knowledge management


workflow management



rating and review management



sales review & feedback


competitive intelligence


distribution management


create learning path


courses & assessment

create learning path


conference call management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve brand engagement

  • Scale best practices

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Grow market share

  • Establish thought leadership

  • Improve digital and social presence

  • Increase customer life time value

  • See 12 more
  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more
  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting