Comparison Summary
Introducing Alida and Simplesat
Alida, Simplesat, Qualtrics Customer Experience, Cvent online survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Alida covers Engaging Conversational Surveys, Collecting Feedback, Advertisement with Social Media, Market Research, etc.
Simplesat focuses on Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.
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About
Customer experience and insights platform for broad feedback and deep insights from the customers.
Customer feedback system to collect customer satisfaction data to improve the business
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
50
37
Total Goals
(we found evidences for)
15
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve brand engagement
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Scale best practices
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Build brand awareness
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Improve ROI
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Launch new products
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Improve internal communications
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Improve stakeholder relations
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Enter new markets internationally or locally
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Grow market share
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Establish thought leadership
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Improve digital and social presence
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Increase customer life time value
- See 12 more
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve internal communications
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Improve visibility
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Improve ROI
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Increase sales & revenue
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Build brand awareness
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Establish thought leadership
- See 6 more
Top Channels
Channels Used
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e-mail
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website
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promotions
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social media
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chat
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Slack
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Facebook
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phone calls
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display advertisement
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video
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user generated content
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blogs
- See 9 more
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e-mail
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website
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promotions
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social media
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chat
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Slack
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Facebook
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phone calls
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display advertisement
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video
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user generated content
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blogs
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
