Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
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Launch new products
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Improve consistency
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Establish thought leadership
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Improve brand engagement
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Scale best practices
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Increase customer life time value
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Improve internal communications
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Increase sales & revenue
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Enhance customer relationships
Top Channels
Channels Used
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phone calls
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text SMS
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social media
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chat
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omnichannel
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e-mail
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Facebook
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newsletter
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user generated content
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blogs
- See 7 more
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phone calls
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text SMS
-
social media
-
chat
-
omnichannel
-
e-mail
-
Facebook
-
newsletter
-
user generated content
-
blogs
- See 7 more