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Compare Amperity Customer Data Management vs Salesforce Connect

Comparison Summary

For Amperity Customer Data Management vs Salesforce Connect comparison, Our AI algorithm looked at 1899 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Amperity Customer Data Management and Salesforce Connect to solve their respective business needs.

Pros and cons of Amperity Customer Data Management and Salesforce Connect

Amperity Customer Data Management is more suited to businesses that require Engagement Management and Loyalty Management where as Salesforce Connect is focused towards Contact List Management with Mobile and Lead Management with Phone Calls .

logo Amperity Customer Data Management

Focus area

Amperity Customer Data Management is better than Salesforce Connect for

Software Failure Risk

  • low

logo Salesforce Connect

Focus area

Software Failure Risk

  • low

About

Customer Data Platform built for the needs of the enterprise

Data Synchronization with Salesforce Connect - Salesforce.com

Age

1999

Financials

IPO

Business Need

Total Processes
(we found evidences for)

56

43

Total Goals
(we found evidences for)

14

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


loyalty management

customise loyalty program

identify target customers

create transaction based loyalty


lifetime value management



campaign management


social media management

social media analytics


training & onboarding


lead qualification

lead qualification: technographic


conversion management


segmentation and targeting


customer case management




communication management

sending & publishing communications

tracking & monitoring communications



generation of new leads


sales document management

contract management


personalized marketing


channel management


contact list management


competitive intelligence


customer feedback management

measuring customer satisfaction


community marketing



workflow management


relationship management




opportunity management


account management



sales call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Grow market share

  • Improve efficiency

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Launch new products

  • Increase average basket value

  • Manage risk

  • See 11 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • mobile app

  • display advertisement

  • See 6 more
  • phone calls

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • mobile app

  • display advertisement

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting