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Apparound vs Listen360 Customer Engagement Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Apparound vs. Listen360 Customer Engagement Platform is based on a specific set of business needs and context. The comparison uses 6739 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Apparound and Listen360 Customer Engagement Platform

Apparound belong to a category of solutions that help CPQ, whereas Listen360 Customer Engagement Platform belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Apparound covers Sales Document Management, Engagement Management with Out Of Home, Communication Management with E-Mail, Customer Feedback Management, etc.

Listen360 Customer Engagement Platform focuses on Engaging Conversational Surveys with Chat, Collecting Feedback with Website, Sales Document Management with Offline, Communication Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Apparound

Focus area

Apparound is better than Listen360 Customer Engagement Platform for

Software Failure Risk

  • low

logo Listen360 Customer Engagement Platform

Focus area

Listen360 Customer Engagement Platform is better than Apparound for

Software Failure Risk

  • medium

About

Electronic Signature Increase the speed of deal closure by using electronic signature

Customer feedback tool to make products and services more meaningful to the customers you serve.

Age

2008

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

25

46

Total Goals
(we found evidences for)

7

12

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


communication management

tracking & monitoring communications






sales review & feedback


content management


motivation management


payment management


contact list management


competitive intelligence


relationship management



sales call management




billing and invoice management



merger and acquisition


customise loyalty program


loyalty management

customise loyalty program


rating and review management


generation of new leads


social media marketing



social media analytics


social media management

social media analytics



lead qualification: technographic


lead qualification

lead qualification: technographic



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve efficiency

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Acquire customers

  • See 4 more
  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Manage risk

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve internal communications

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • website

  • e-mail

  • chat

  • social media

  • user generated content

  • blogs

  • offline

  • point of sale

  • on premises

  • promotions

  • Facebook

  • mass media

  • radio

  • Facebook page

  • games

  • review sites

  • video

  • Twitter

  • Yelp

  • events

  • trade shows

  • LinkedIn

  • See 20 more
  • phone calls

  • website

  • e-mail

  • chat

  • social media

  • user generated content

  • blogs

  • offline

  • point of sale

  • on premises

  • promotions

  • Facebook

  • mass media

  • radio

  • Facebook page

  • games

  • review sites

  • video

  • Twitter

  • Yelp

  • events

  • trade shows

  • LinkedIn

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting