Comparison Summary

AskNicely: AskNicely helps service businesses measure customer experience and motivate frontline teams. The impact on the bottom line can be easily seen.

SmileBack: SmileBack® is the leading customer satisfaction platform for MSPs, enabling IT professionals to collect, report, and act on CSAT and NPS feedback. Customer insights are efficiently managed.

logo AskNicely

Focus area

AskNicely is better than SmileBack for

Software Failure Risk

  • low

logo SmileBack

Focus area

SmileBack is better than AskNicely for

Software Failure Risk

  • low

AskNicely and SmileBack: Customer Satisfaction Data


AskNicely in Action: Unique Use Cases

How can AskNicely enhance your Collecting Feedback process?

What Are the key features of AskNicely for Engaging Conversational Surveys?

Why is AskNicely the best choice for Rating And Review Management?

How can AskNicely enhance your Automated Workflows process?


SmileBack in Action: Unique Use Cases

How efficiently Does SmileBack manage your Helpdesk Management?

About

Customer Feedback tool to win on customer experience

Customer satisfaction platform, simple to use but deep in insights

Age

2014

Financials

SERIES B

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting