Comparison Summary
This comparison report of AskNicely vs. Sogolytics is based on a specific set of business needs and context. The comparison uses 11649 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing AskNicely and Sogolytics
AskNicely, Sogolytics, GetFeedback, Delighted platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
AskNicely covers Collecting Feedback, Engaging Conversational Surveys, Rating And Review Management with Mobile, Automated Workflows, etc.
Sogolytics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.
"It's been a wonderful asset to our business, especially since reopening after we had closed due to pandemic. Getting feedback from our community is so important right now because we want to ensure we're doing everything in our power to keep people s...afe while they're in our studios " - Annika Peick
"We use surveys to listen to the “collective voice” of many groups in our community, but we don’t have emails for everyone. The Survey Access Codes feature allowed us to invite a sample of our residents through postal mail and maintain survey integri...ty with unique passwords. It worked beautifully! " - Karen Derby
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Feedback tool to win on customer experience
Actionable survey data with advanced data management and enterprise online survey software
Age
2014
2013
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
75
67
Total Goals
(we found evidences for)
16
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Improve internal communications
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Improve ROI
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Improve brand engagement
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve consistency
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Grow market share
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Build brand awareness
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Improve efficiency
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Improve digital and social presence
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Establish thought leadership
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Launch new products
- See 13 more
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Launch new products
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Build brand awareness
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Scale best practices
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Improve ROI
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Shorten ramp up time
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Improve efficiency
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Increase sales & revenue
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Establish thought leadership
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Improve internal communications
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Enter new markets internationally or locally
- See 10 more
Top Channels
Channels Used
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social media
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e-mail
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website
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offline
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promotions
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phone calls
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video
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games
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user generated content
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blogs
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omnichannel
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chat
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mobile
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text SMS
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Facebook
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causes and charity
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newsletter
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mobile app
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coupons
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trade shows
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events
- See 18 more
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social media
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e-mail
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website
-
offline
-
promotions
-
phone calls
-
video
-
games
-
user generated content
-
blogs
-
omnichannel
-
chat
-
mobile
-
text SMS
-
Facebook
-
causes and charity
-
newsletter
-
mobile app
-
coupons
-
trade shows
-
events
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
